MadCap Support User Quotes
“In a way I too date back to the Blue Sky days. I
started using RoboHelp back in 97. First it was WinHelp but real soon after I ventured into html. That was a
great new world for me. Working with RH has had its moments, but there is no comparison when you talk about
customer service. You guys are a winner hands down. This is what contributes to making you better than the
others in the market.”
“Flare support is absolutely AWESOME —
in my decades of experience, without compare in the high tech industry.”
“The phone support at MadCap is excellent
and it's one of the reasons I left RoboHelp after Macromedia and Adobe took it over. Being able to
talk to a person who can help you immediately (rather than like at Adobe where someone who takes your
contact info and never gets back to you half the time) is a great relief when issues arise with the
app.”
“From my experience, MadCap offers the best
technical/sales support of any company I have dealt with.”
“Your techs are wonderfully patient and helpful.
”