MADCAP SOFTWARE LAUNCHES MADCAP ANALYZER, FIRST SOFTWARE TO PROACTIVELY SUGGEST CONTENT DEVELOPMENT IMPROVEMENTS
MadCap Analyzer Also Provides Over Twice the Reporting Functionality of Any Competitor,
Including Industry’s Only Customizable Reports
La Jolla, CA, USA – January 14, 2008
— MadCap Software, the leader in
multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual
Studio 2005 and Microsoft XPS, today announced the debut of MadCap Analyzer, the first software
to proactively suggest document development improvements. MadCap Analyzer also provides the
most comprehensive project reporting in the technical documentation industry, delivering more
than twice the functionality of any competing solution.
MadCap Analyzer works with MadCap Flare, the company’s flagship native-XML authoring
product, and MadCap Blaze, the native-XML alternative to Adobe FrameMaker for publishing long
print documents, which will be generally available in early 2008. With Analyzer, documentation
professionals can get an entire picture of their Flare or Blaze projects—and fix most issues
right in Analyzer. There’s no need to flip between products or to print the list of problems
and then search through a Flare or Blaze project. Analyzer’s reporting of more than 50
issues is complemented by the industry’s only customizable report functionality.
MadCap Analyzer is being announced today in conjunction with MadCap Lingo, an XML-based,
fully integrated translation memory system and authoring tool, which eliminates the need for file
transfers (see press release also dated January 14, 2008). Together, the products represent a
significant milestone in MadCap’s development of the industry’s most complete
product suite, delivering solutions for authoring, collaboration, analysis, and translation. Based on
native XML and offering full Unicode support, MadCap’s software uniquely addresses the
documentation requirements of today’s global, Internet-enabled economy.
“For too long, authors have had to manually review and correct their documentation. With
so much detail to evaluate, at best it can take hundreds of hours to identify issues and make the
necessary changes. Worst case, authors are literally overwhelmed, and they publish documents
with errors and inconsistencies, or they miss important improvements,” said Anthony
Olivier, MadCap CEO. “MadCap Analyzer applies nearly two decades of best practices in
documentation design to powerful reporting and analysis capabilities. For the first time, authors can
immediately see what is and isn’t working in their content and design, and they can
implement improvements based on proven techniques. Manual content review and revisions that
previously took hours can now be accomplished in minutes with a few clicks of the mouse.”
Using MadCap Analyzer is easy. An author simply uses Analyzer to open a Flare or Blaze project.
The author then immediately sees a list of issues and suggestions for the project. The author can
fix the identified problems and make suggested changes. Information captured in Analyzer
includes:
- Statistics on modification dates plus tallies of words, segments, images, snippets
(reusable content pieces), broken links, undefined variables, undefined styles, and topics.
- Links, such as broken hypertext, bookmarks, image links, external links, absolute links,
outgoing links, and incoming links.
- Topic issues, including topics that are not included in the index or the selected table of
contents (TOC), duplicate TOC items, non-XML topics, topics with images, and duplicate
context-sensitive help (CSH) map IDs.
- Unused or undefined elements, such as undefined glossary terms, variables, condition
tags, or styles; topics that aren’t linked; or unused items such as content files, images,
variables, condition tags, styles, or CSH IDs.
- Used components in a project, including conditional tags, language tags, variables, index
keywords, index keyword links, concepts, concept links, images, and style sheets.
- Reports, which can be completely customized by selecting the types of issues to include
(any of the issues already mentioned, plus many more), as well as the look of the report; authors
can save reports and open reports in a browser window to print them.
“We have been MadCap Flare users since version 1.0 and have always liked its workflow.
From start to finish, working with our templates through to the single-source output, Flare allows us
to concentrate on content rather than the process. Now MadCap Analyzer takes it one step
further.” said Steve Salter, documentation specialist and trainer at Local Government
System Inc. “We no longer need to worry about usability testing because Analyzer will
examine our topics and suggest ways to take advantage of Flare’s advanced single-source
features. It also checks links and provides advanced reports. In fact, deploying Analyzer is like
employing another member of our documentation team—one that handles all the mundane
checking without a single complaint!”
Analyzer suggestions can help improve content in several ways. One of the most important is
suggesting where authors may want to replace content with snippets (reusable formatted content)
or variables (reusable non-formatted content). For example, Analyzer reports on matching text
(phrases or segments) that an author has written in many places, and if no snippet or variable
exists, encourages the author to create a snippet for that matching content, greatly improving the
project and simplifying future changes.
Similarly Analyzer can help authors to make better use of existing snippets. Sharon Burton, the
MadCap product manager responsible for Analyzer explains, “Let’s say that you
have written a tip into a snippet because it is repeated in dozens of places throughout your project.
Later, perhaps you write the same tip in new topic, forgetting that you have already created a
snippet for it. This is where Analyzer comes in. Analyzer realizes that you created content that
matches an existing snippet, so it suggests that you replace the new text with that snippet. This
feature—unique to Analyzer—allows you to take full advantage of Flare’s
single-sourcing capabilities, reduce localization costs, and maintain your project
consistency.”
Analyzer also uses suggestions to find locally formatted text (for example, text that authors have
made red and underlined by using buttons in the text format toolbar) that matches existing styles in
a project. In this case, Analyzer suggests using the style instead of the local formatting. If the
author does not yet have a style that matches the locally formatted content, Analyzer recommends
creating one and then helps the author build it.
Significantly, Analyzer allows authors to add or edit content (for example, topics, snippets,
variables, styles, index keywords, concepts, glossary terms)—and complete spell
checking—all from the Analyzer interface. Even though the author makes the changes in the
Analyzer interface, the modifications actually occur in the Flare or Blaze project that is being
analyzed. If authors prefer to work in the Flare or Blaze project, they can also select a particular
content file in the Analyzer interface and tell it to open the file in the Flare or Blaze project. In either
case, the author can choose which is more convenient.
Availability and Pricing
MadCap Analyzer is available today either separately or as part of the MadCap MadPak, the
ultimate authoring suite that also features Flare for multi-channel content authoring, Mimic for
simulation movies, Capture for graphics, and Echo for audio. A standalone license for Analyzer is
$299, but is available at an introductory price of $199 for a limited time. Flare maintenance
customers can purchase Analyzer for $99, and the software is free to MadPak maintenance plan
customers. A new license for the MadPak, featuring Flare, Analyzer, Mimic, Capture, and Echo lists
for $1,299, which represents a $416 savings over purchasing the products separately.
About MadCap Software
MadCap Software, headquartered in La Jolla, CA, is just a new name for a group of familiar faces
that have been leading the technical writing and documentation community for over a decade. With
its flagship product, MadCap Flare, MadCap Software is leading the documentation industry into
the future. Through its strategic partner Microsoft Corp. (NASDAQ: MSFT), MadCap is delivering
solutions optimized for Microsoft Vista, Visual Studio, and the .NET environment. MadCap is home
to some of the most experienced software architects and product experts in the industry, including
many former core members of eHelp® Corporation, creators of RoboHelp®. Learn more
about MadCap Software and its Help authoring suite at
www.madcapsoftware.com.