ALIGNENT SOFTWARE STANDARDIZES ON MADCAP FLARE 2.5
World's Premiere Roadmapping Software Provider Replaces RoboHelp with MadCap
Flare, Uses Rigorous Survey to Choose Flare Over Traditional Help Authoring Tools
San Diego, CA, USA – March 26, 2007
— MadCap Software, the leader
in multi-channel content authoring and a Microsoft (NASDAQ: MSFT) Visual Studio 2005
showcase company, today announced that Alignent Software has standardized on MadCap
Flare 2.5 for delivering its user documentation. Alignent, a pioneer in enterprise
roadmapping software to optimize long- and short-term business planning, has purchased
multiple licenses of Flare in order to modernize and streamline its processes for
creating and publishing context-sensitive online Help content and printed manuals.
MadCap's application was selected after a rigorous survey of the industry's top Help
authoring tools (HATs). Flare 2.5 replaces Adobe RoboHelp, and Alignent is currently
migrating all of its documentation to Flare.
"We are at the forefront of enabling businesses to grow and capitalize on market
opportunity through enterprise roadmapping, and we need user documentation that reflects
the same level of innovation," said Richard Spooner, QA and Technical Publications
Director of Alignent Software. "As a RoboHelp customer for many years, we grew
concerned about the lack of investment in advancing the tool and were disappointed by
the dismantling of the original team. With MadCap Flare 2.5, we now have an application
based on the latest XML technology that goes far beyond the capabilities of traditional
HATs. Equally important, Flare was created by developers at MadCap who had originally
designed RoboHelp. We know we have a team that understands our documentation needs and
is committed to supporting us today and in the future."
In choosing a new content authoring application on which to standardize, Alignent
initiated a rigorous survey based on 112 documentation requirements. The company reviewed
several software packages against these metrics and narrowed its search to four of the
most popular tools in the industry: Adobe RoboHelp 6, AuthorIT, Doc-To-Help 3, and MadCap
Flare 2.5. As part of its final review, Alignent then evaluated how each of the four
products addressed the eight requirements it considered most essential:
- XML Authoring - enabling Alignent's authors to create and edit
content in XML
- File Imports - the ability to import Alignent's RoboHelp
projects (in case a non-RoboHelp application was chosen), as well as Microsoft
Word and Adobe FrameMaker documents
- Multiple Online Outputs for Applications - allowing authors to
produce multiple online Help outputs that can be attached to desktop software
applications
- Context-Sensitive Help - support for windows-level
context-sensitive Help, allowing end users to open Help content specific to a
particular part of the software interface
- PDF - enabling the creation of PDF files directly from the
application simply by designating it as an output format
- Microsoft Word 2007 Support
- Multi-Author Support - offering the flexibility for multiple
authors to work on the same project simultaneously and share information
- Localization - including Unicode support for single- and
double-byte languages, which would allow writers to create content in English,
French, and Chinese.
"When we looked at our critical documentation requirements, MadCap Flare 2.5
quickly emerged as the clear winner by a very wide margin. With its clean, modern
architecture and rich import/export functionality, Flare delivered an ease of use
and extensive capabilities that RoboHelp 6, AuthorIT and Doc-to-Help as traditional
HATs couldn't match," said Spooner.
MadCap Flare 2.5 was able to meet nearly all of Alignent's highest priority
requirements, including native XML authoring and support for Microsoft Word 2007,
which none of the other vendors could offer. Although RoboHelp 6 and AuthorIT
joined Flare in enabling the import of FrameMaker .mif files, Flare was the only
tool in the study that had the ability to import native FrameMaker .book and .fm
files.
Three additional factors helped to seal Alignent's decision to standardize on MadCap's
software. Two were leading-edge features within Flare: DotNet Help and snippets
(reusable pieces of content). A third was the absence of cumbersome propriety tags
in the underlying XML code, such as the KADOV tags that Alignent previously was
required to work around in RoboHelp.
"We were thrilled by Flare's new output format, DotNet Help, because it meant that
we could improve upon the outdated look of HTML Help and also take advantage of embedded
context-sensitive Help," said Spooner. "We also discovered snippets, which let
our authors re-use large portions of content in multiple locations. Snippets-along with
the freedom from having to work with proprietary tags, such as RoboHelp's KADOV tags-have
turned out to be big time savers for us in using Flare."
"With its continual focus on innovation, Alignent is a perfect example of a company
that is progressing at the same speed as the technology around it," said Anthony
Olivier, CEO of MadCap Software. "We are excited that Alignent has standardized on
Flare based a comprehensive analysis of today's documentation requirements and solutions.
We're also honored that Alignent views MadCap as the vendor of choice for achieving their
documentation goals and maintaining their reputation as one of the most forward-thinking
companies around."
About Alignent Software
Alignent is the first and only software company to support the powerful process of
roadmapping. Alignent's solutions dynamically connect product and technology planning
across the company, empowering organizations to visualize, manage and communicate future
directions within a single system. Alignent focuses R&D efforts, fosters cross-functional
collaboration and aligns people around a unified plan of record that adapts in real-time to
empower accurate, timely business decisions. The world's most sophisticated product and
technology planners rely on Alignent, including BAE Systems, Corning, Honeywell, Lockheed
Martin, Medtronic, Motorola, Philips, Textron, the U.S. Air Force and the U.S. Navy.
About MadCap Software
MadCap Software, headquartered in San Diego, is just a new name for a group of familiar faces
that have been leading the technical writing community for over a decade. With its flagship
product, MadCap Flare, MadCap Software is once again leading the world of content creation
and delivery into the future. Today more than 1,000 companies, including Microsoft
(NASDAQ: MSFT), are customers of MadCap's native XML software for content authoring and
multi-channel publishing. MadCap is home to some of the most experienced software architects
and product experts in the industry, including many former core members of eHelp® Corporation,
creators of RoboHelp®. Learn more about MadCap Software and its documentation authoring suite
at
www.madcapsoftware.com.