News, Announcements and Media Coverage
Mad about MadWorld
A review of MadWorld 2015, Pam Coca shares her experience.
This article was originally published in Communicator magazine, June 21, 2015.
Ten Reasons Why MadCap Software Sets the Standard with Flare 11… Again, by Ferry Vermeulen
Ferry Vermeulen was pleased to discover that almost all the improvements to Flare 11 are focused on both quality and efficiency.
This article was originally published in Intercom magazine, March 2015.
Flare 11: reinventing the industry, again
A review of MadCap Software’s latest release reveals a treasure trove of new features, functionality, and improvements, by Patrick Calnan.
This article was originally published in Communicator magazine, Spring 2015.
Help With Additional Functions
Review of MadCap Lingo 9 By Peter Argondizzo
Peter Argondizzo has received time-saving benefits and ease-of-use improvements with each version of MadCap Lingo. Release 9 is no exception.
MadCap Software Acquires Doc-To-Help: An Interview with Anthony Olivier and John Ayers
Intercom interviews Anthony Olivier, MadCap Software founder and CEO, and John Ayers, general manager of GrapeCity Developer Tools US, formerly ComponentOne. They discuss what the acquisition means for customers of Doc-To-Help and MadCap Flare, as well as the future of the products.
MadCap Acquires Doc-to-Help, Expands Lineup of Authoring Tools
Bruce V. Bigelow, editor of Xconomy San Diego, discusses MadCap Software’s acquisition of Doc-To-Help.
MarketWatch: MadCap Software Announces Acquisition of Doc-To-Help from GrapeCity
Doc-To-Help Microsoft® Word™-based Multi-Channel Authoring Tool Joins MadCap Software Award-Winning XML-based Suite for Content Creation, Translation, and Multi-Channel Publishing to Serve More Authors
Letting Code Determine the Width of a DIV tag
Laura Johnson explains how she uses the CSS “Adjacent Sibling Combinator” to set the width of her <div> tags according the class of their adjacent siblings.
Using Multiple MasterPages in Flare
Want to learn more about MasterPages? Denise Kadilak give instructions on how you can assign multiple masterpages to your MadCap Flare project.
Publishing in Flare — Best Practice Suggestions
Denise Kadilak recently had to look into best practices regarding the use of the publishing feature in MadCap Flare and shares her findings.
Advanced Conditions in Flare
Expecting the feature to be more complicated, Denise Kadilak takes an in-depth look at both basic and advanced conditions in MadCap Flare. Advanced conditions give you more expressiveness when deciding which content to include in your output.
Learning rocks! A review of MadWorld 2014
Pam Coca shares her experience from MadWorld 2014, held in the Hard Rock Hotel, San Diego, CA.
Moving from FrameMaker to Flare
Denise Kadilak discusses her reasons for moving from Adobe® FrameMaker® to MadCap Flare, such as needed the granular control offered in a topic-based authoring environment, which FrameMaker® did not offer. Learn about the migration process in her free, online webinar: “Migrating from Adobe® FrameMaker® to MadCap Flare: Preparation and Processes”
Our Help? It’s in the Cloud.
Amanda Saso, Sr. Tech Writer at Sumo Logic, deploys MadCap Flare output to the cloud without the help of an IT guy. Since Flare outputs HTML files, her deliverables are ready for deployment with no changes needed. Writers can generate and deploy files without wasting valuable IT resources.
EContent's Trendsetting Products of 2014
MadCap Flare was selected for EContent Magazine's Trend Setting Products List for 2014.
MadWorld 2014 conference review
Ellis Pratt enjoyed Madcap Software's MadWorld conference in San Diego. It was MadCap Software's second annual conference, building on the success of MadWorld 2013.
Second day at MadWorld 2014
Kai Weber summarizes day two of MadWorld 2014, including some of his favorite presentations such as “Advanced Single-sourcing in Flare”, the lightning talk round, “Our Addiction to Meaning” and more.
First day at MadWorld 2014
Kai Weber discusses day one of MadWorld 2014, including the applicable advice about MadCap products from speakers and staff, the profound discussions about tech comm in general, and attendees’ enthusiasm to share and learn from each other.
MadCap Flare: A Fangirl's Cut
Nita Beck gives a director's cut, or—a fangirl's cut of the best of MadCap Flare 10.
Ten reasons to love Flare 10
Paul Pehrson writes an independent review of MadCap Software's latest release of Flare, their flagship product.
MadCap Flare 10 — A Review
Neil Perlin reviews MadCap Flare version 10 including features such as responsive HTML5 output, Eclipse Help output, slideshows, project export enhancements and more.
What's new in MadCap Flare 10, the nitty gritty
Kai Weber points out some of the smaller improvements available in MadCap Flare 10 that are helpful for heavy-duty tech comm users with large projects and many topics.
Flare V10 is here and it is awesome!
Paul Pehrson was an early tester of Flare V10, and had his hands on it for the last couple of months. Finally, he can talk publicly about some of the amazing features in Flare V10.
What's new in MadCap Flare 10, the hip parts
Kai Weber highlights several major enhancements that make MadCap Flare easier and faster to newcomers and editors of marketing content.
MadCap Software Enhances MadPak Suite with HTML5 Support
HTML5 Report discusses the newly updated MadPak suite, including the release of MadCap Flare 10.0, Contributor 6.0 and Analyzer 7.0.
MadCap Flare 10 First Look Review
Andrea Altenburg gives a sneak peak of the latest release of the MadPak technical communication suite including feature enhancements to exporting, accessibility and
MadCap Flare 10 released - my favorite feature
Peter Argondizzo explains why he is really excited about the new MadCap Flare 10 feature for exporting a Flare sub-project based on a target (a specific document), a condition, file tag or even a specific set of files.
MultiLingual Magazine Reviews MadCap Lingo 8, by Jost Zetzsche
Several years ago Jost Zetzche wrote a review of MadCap Lingo 4. Now, four versions later, he has taken some time to look at the tool again, and found that he likes some of what he sees in the new and improved MadCap Lingo 8.
The Top 100 Companies in the Digital Content Industry: The 2013-2014
MadCap Software has been selected for a second consecutive year.
MadCap Software Provides PSU Students with Leading Technical Writing Tools
After the great success of hosting its first Flare workshop last year, the university structured its current "Writing 526: Document Design" course to include Flare, exploring emerging usability issues and important technologies. Additionally, PSU plans to repeat its well-received “Writing 510: MadCap Flare” workshop in Spring 2014.
UAH partnering with MadCap Software to bring new software to technical communications students
The University of Alabama in Huntsville (UAH) is joining forces with MadCap Software to ensure that students pursuing a Graduate Certificate in Technical Communication have a competitive advantage when entering the workforce.
Help Blends Community and Security
Derek Warren and Claire Pang discuss how Venafi enhances customers' online Help experience with MadCap Flare and MadCap Pulse.
MadCap's Creativity Captures Attention
Liz Fraley discusses "The Writing Game", a new series of marketing videos highlighting the benefits of MadCap Flare compared to other technical authoring tools.
Keeping Track of Your Flare Topics In Excel Using Pivot Charts
Mattias Sander demonstrates how to get a quick overview of all your files using MadCap Flare file tags with Excel® Pivot Charts.
Generating MadCap Flare Snippet Files Using Excel® (VBA)
Mattias Sander demonstrates how to quickly add snippet files to Flare and take advantage of its "auto suggest based on snippet" feature.
MadCap Software: Harnessing the Power of your Local User Group
Jose Sermeno highlights the key concepts from a free MadCap Software webinar by Nita Beck "Calling All Propeller Heads: How to Start Your Own Flare User Group".
MadWorld 2013—an event to remember
Pam Coca describes the MadWorld 2013 Conference held 7-9 April in San Diego, USA.
MadCap Flare 9 has Much to Offer
Patrick Lufkin, a past-president of the STC San Francisco chapter, provides an overview of MadCap Flare, including what new features and enhancements have been added to version 9.0.
The Growing Pains of New Technology in Tech Comm
Rich Forristall discusses his transition from FrameMaker® to Flare, MadWorld 2013 and how embracing new technology is going to benefit his company in the long run.
Creating Faded Edges and Spotlights on Screen Captures with MadCap Capture
Nita Beck takes a look at how you can add effects to images using MadCap Capture, and how to harness the power of Capture profiles.
[Propeller] Hats Off to the MadWorld 2013 Team
Ken Nagy, Vice President of Confluent Translations, provides an in-depth look at the MadWorld 2013 learning conference held in April at the Hard Rock Hotel in San Diego, California.
MadCap Flare 9 Review
Matthew Ellison takes an in-depth look at MadCap Flare 9, particularly the new socially-enable output, the split-view text editor, enhancements to the HTML5 skin and the ability to create advanced condition expressions.
The MadCap Column – Tips for Complex Searches in Flare.
In this regular column, Adrian Morse provides tips for complex searches in Flare.
MadCap Flare 9 – 'Something for everyone'
Ed Marshall provides a first look at MadCap's latest release. Flare 9 is the latest version of the state-of-the-art authoring and multi-channel publishing tool produced by MadCap Software.
Review of MadCap Flare Version 9.0
Thomas Tregner offers some opinions of Flare Version 9, including his favorite new additions.
Top 5 things I like about Flare 9
Kai Weber gives a run-down on his favorite new features in Flare 9, including the synced split-view topic editor.
MadCap Flare 9 In-Depth: Versatility for Complex Help Authoring Projects
Lois Patterson reviews MadCap Flare 9 from the perspective of a user with complex authoring projects, including conversion of extensive legacy content.
An Overview Look at MadCap Mimic 7
Neil Perlin takes a look at the new features in MadCap Mimic 7, including the all-new HTML5 output.
TechWhirl First Look: MadCap Flare 9
TechWhirl's Andrea Altenburg provides a sneak peak at what’s coming in the new release of MadCap Flare.
Quick Search Form for HTML5 Output
Thomas Tregner demonstrates how to add a quick search form to Flare's HTML5 output.
MadCap Flare for New Adopters
Emily Cotlier discusses how moving from FrameMaker to MadCap Flare is saving her team time and making it easier to localize documentation.
Single-sourcing Screen Captures to Print, Online, and Mobile Using Flare
Tom Johnson takes a look at single-sourcing images in Flare using MadCap Capture.
Avoiding Casualties in Content Delivery
Don Rasky reviews how Mitchell enhances content quality and delivery by integrating MadCap Flare with Microsoft SharePoint and TFS.
The Top 100 in the Digital Content Industry: The 2012-2013 EContent 100
MadCap Software is named to the EContent 100.
ROI of Topic-based Authoring and Single-sourcing
Kai Weber explains how he cut down time to write and maintain three deliverables by 30-40% by reusing topics.
Global Linking for Flexible Pattern Reuse
Owen Flatau explains how a distributed authoring team is using Flare and SVN to bridge the silos.
Making Quick Reference Information Mobile
Nad Rosenberg explains how the mobile platform is the perfect medium for quick reference information, and how MadCap Flare can be used to create or convert existing content.
MadCap Flare 8 Raises the Bar for Information Development Tools, By Eddie VanArsdall
Eddie VanArsdall takes a look at Flare version 8, noting the release is a radical departure from all previous versions.
Singing a new tune with help
Mark Johnson describes Finale's evolution from printed documentation to interactive online help using MadCap Flare.
MadCap Flare 8: a tool for the 21st century
Ed Marshall provides a first look at MadCap's latest release.
Some Initial Observations about MadCap Flare 8, by Neil Perlin
Neil Perlin takes a look at the latest release of MadCap Flare, pointing out the critical importance of an SEO-friendly Help system.
Flare v8 Review, by Paul Pehrson
Paul Pehrson takes a look at the new features in Flare v8.0, including HTML5 output, the new UI, PDF and print output enhancements and more.
Documentation that the Doctor ordered, by Peggy Spencer
Peggy Spencer explains how athenahealth uses MadCap Software to meet online help demands for its cloud-based physician services.
The passion quotient, by Sarah O'Keefe
I am fascinated by the fact that Flare scores so highly, especially compared to other authoring tools (in descending order):
What’s Become of Adobe FrameMaker?, by Val Swisher
Val Swisher, CEO and Founder of Content Rules, Inc., looks into why she has seen a precipitous drop in FrameMaker-based projects over the past few years, and the possible demise of the product.
Help goes mobile at CCC, by Riyaz Adamjee
Riyaz Adamjee describes how CCC is strengthening support via a holistic, and now mobile, approach to technical communications
Advanced Use of Condition Tags and Single-sourcing
Patti Short, Sr. Technical Writer explains how single-sourcing gives you the ability to customize multiple documents from a single source and increase consistency across all documentation sets.
White Paper Preview: Maximizing Productivity by Using Conditions in MadCap Flare Projects, by Robin Kanowitz
This document describes some of the considerations encountered when applying conditions to topics and their content in MadCap Flare projects. Pragmatic examples are used throughout. The planning criteria and decisions required to correctly apply conditions are emphasized, with the ultimate aim of maximizing content usage and productivity.
Integrating Native Mobile Apps and "Help" with MadCap Flare, by Neil Perlin
In this whitepaper, Neil Perlin discusses the specifics of integrating native apps to "help" using the app creation tool, MobiFlex, and MadCap Flare, with a focus on the WebHelp Mobile output created in Flare V6 or V7.
Desktop Publishing Tool MadCap Flare Is Great for Complex Projects
Ian Harac takes a look at Flare's "write once, publish anywhere" paradigm and how it benefits technical authors and documentation teams.
A 'Flare' for translation, by Scott Bass
Originally published in the spring edition of Communicator magazine, Scott Bass explains how technical communicators can best exert their power over the challenging task of translation using MadCap Flare and MadCap Lingo.
Streamlining Your Workflow with Flare 7, by Eddie VanArsdall
Originally published in the spring edition of Communicator magazine, Eddie VanArsdall discusses the new features and enhancements in Flare 7, including the full support for information development teams and their workflows.
What's New in Flare 7 – QR Codes, by Neil Perlin
In his 2nd blog post, Neil Perlin takes a look at the new QR Code feature in Flare 7.
Flare V7: an impressive iteration, by Paul Pehrson
Paul Pehrson takes a comprehensive look at many of the new features in Flare 7, including SharePoint integration, native Subversion support, the Alias Editor redesign and more.
What's New in Flare 7, by Neil Perlin
In his first post of a series, Neil Perlin of Hyper/Word Services discusses what's new in Flare 7, including the many new features in the Table Style Editor.
Flare v7 Alias Editor Improvements, By Laura Johnson
In her second blog post, Laura Johnson writes about the new usability improvements of the Alias Editor for context-sensitive help in Flare 7.
Flare v7 is Here – Cue Angels and Choir!, By Laura Johnson
Laura Johnson, Certified Flare Instructor, writes about tight integration with Subversion, table enhancements and the increased support for Section 508 compliance in Flare 7.
Single Source Publishing with Flare — By Petra Thiemann
Petra Thiemann, a Senior Technical Editor at cognitas GmbH, has more than 20 years of experience as an editor and user assistance professional in the software industry. Petra discusses single source publishing with MadCap Flare and covers a range of topics, including the importance of developing a single source publishing concept.
Speaking the Lingo - By Jost Zetzsche
Jost Zetzsche, consultant and translator, is an English-to-German translator specializing in translation technology. Jost takes a look at MadCap Lingo Version 4.0 and provides his thoughts and feedback on the latest release from MadCap Software.
Using Flare with a Mac – It Can Be Done
Laura Johnson explains how she uses her MadCap products on a Mac.
Going Mobile with MadCap: FLARE 6 — A Review by Ed Marshall
Ed Marshall reviews the latest release of MadCap Flare, covering many of the new features including WebHelp Mobile output, file tagging, usability & workflow enhancements, and much more. View the interactive magazine article at Intercom.
Migrating to MadCap Flare
Adrian Morse describes how his company left the familiar waters of Adobe products for the open seas of Flare.
Review of MadCap Flare V6
I’ve been using Flare V6 for a couple of months now, and this review is to give you an end user’s review of the features and enhancements Flare V6 has to offer. You may be asking yourself if it’s worth it to upgrade your existing Flare installation to the latest version. Let me give you seven reasons to upgrade, if your budget allows.
Adding Flare to Your Translation Tool
I will say that MadCap is one of the only software companies that actually makes the effort to reach out to the translation and localization industry and listen to our experiences about dealing with multilingual authoring and publishing of Help systems and other document formats, and then proceeds to incorporate what they learn into the product.
Scriptorium Publishing now offers support for DITA publishing through MadCap Flare
Scriptorium Publishing has joined the Certified Flare Instructor program from MadCap Software. MadCap recently release Flare version 5, which includes support for the Darwin Information Typing Architecture (DITA). Scriptorium Publishing advises customers on how to optimize publishing workflows.
MadCap Fires Up DITA with Flare 5.0 and Blaze 2.0
For MadCap, it looks like the Darwin Information Typing Architecture (DITA) initiative is still a go.
Pre-Release Review of Flare V5
...I've been beta testing Flare 5 for a couple of months now, and there are some great new features in Flare 5 that you are going to love.
MadCap Blaze: should Adobe worry?
Geoff Hart reviews this tool for publishing long documents from a topic-based perspective.
Translating with the New MadCap Lingo V2
Madcap Lingo is MadCap's offering in the XML-based translation authoring solution space. As a translation memory system, MadCap Lingo helps translators speed up and simplify the translation process of MadCap Flare/Blaze projects into another language.
MadCap Flare 4.2: A Welcome Update
...I'll focus on some major improvements in Flare 4.2 that make this upgrade a "must."
Develop Help Content Like a Professional
MadCap Flare 4.1 is a professional development environment for creating documentation for a wide range of formats based on a single-source (XML). As a programming writer, I was struck by how Flare offers so many must-have features of Visual Studio to technical writers.
A shout out to MadCap Support
"Several times every week, I will be working on documentation, and Ill use a feature in Flare (for example, conditional snippets), and I stop and literally say, 'Wow. I love Flare.'"
What We Learn from Help Authoring Tool Surveys
"Recently the Hat Matrix Blog (aka, the Mad Hatter) published the results of a tools survey that included 590 participants. The respondents were asked what authoring tools they used on a regular basis. They answered as follows:"
Day 1 with Flare 4
I installed Flare 4 today and started playing around. Things that I liked right away...
Flare 4 Giveway Enter to Win a Free Copy by Commenting on This Post
Now, even if you don't win the free copy of Flare 4, I do recommend acquiring a copy anyway. I've been beta testing it and think its a significant improvement from the previous version. For more details, read Paul Pehrsons excellent review of whats new in Flare 4. I currently use Flare 2.5, and it passed all my time-saving tests with flying colors. Flare 4 sounds even better! I just downloaded my first copy of Flare, and Im so impressed with the improvement over my previous HAT. After reading Paul Pehrsons review, Im looking forward to Flare 4.0.
MadCap Flare 4 Preview (aka Ten Things to Love about Flare 4)
Version 4 is a great improvement to the Flare product. There are a ton of new features that will help you become more productive and make your workflow better and faster. I've only covered ten of my favorite features in Flare 4, but there are tons of others.
Realizing Seamless Translation
Our feature story this month is an exciting case describing how GPRO Technologies has utilized the MadCap Software suite to seamlessly integrate their print and online content creating a consistent experience and reducing project time by up to six-fold.
Translation Made Easier
In principle, Lingo is suitable for any Blaze/Flare users who wish to reduce translation costs, avoid redundant contents and ensure consistent text quality.
MadCap Support Site: Winner in The Association of Support Professionals (ASP) eleventh annual "Ten Best Web Support Sites" Competition.
This prestigious award showcases excellence in online service and support. The 10 award winners were selected by a panel of judges with expertise in Web support design and implementation, using a scoring system based on 25 separate performance criteria.
MadCap Software Expands Reach Into Adobe's Realm
But that doesn't tell half the story of MadCap, an upstart software development company competing with the Goliath that is Adobe. MadCap has achieved acclaim from the March 2006 launch of its flagship content authoring product, MadCap Flare…
MadCap Blaze's Topic Review Feature: A First-of-a Kind Feature with an Interesting Workflow
Blaze is a new Framemaker alternative that MadCap Software has just released into beta. With Blaze, you can create printed documentation and publish it to Word, Framemaker, PDF, XPS, and an XHTML book (but not webhelp).
All About MadCap Flare: Podcast Interview with Paul Pehrson, MVP in Madcap Software Forums
MadCap Flare is one of the most powerful online help authoring tools on the market today. In this podcast, Paul Pehrson, MVP in the MadCap Software forums, talks about MadCap Flare in depth.
Avoid Getting Lost in Translation
Where did my table of contents go? What happened to my glossary? These questions, and many others about document structure and formatting, still arise all too often as these components get lost in translation.
Flare is a tool that I won't easily grow out of. And their expansion into other areas — screen capture, audio, translation, screen demo, and more — makes their product suite compelling.
So for the past week, I've been exploring MadCap Flare Version 3.1 with a lot more depth than I explored the trial version of the 2.0 release last year. I'm thoroughly impressed with Flare. It provides a robust, functional online help tool that simply works. When I say robust, I mean it. The granularity of the style editor is powerful — allowing you to create stylesheets for both online and print formats.
Localizing Online Help
Successful companies know that the effort of translating content from one language to another does not lie solely on the localization teams. The right selection of authoring tools, as well as the content development methodology, plays a crucial role in global technical publication.
Six Reasons to Love Flare
…I absolutely love Flare. I think it is a fantastic product. Truth be told, I've only used two HATs, Flare, and RoboHelp X3, so my experience is understandably limited. However, I'm so pleased with Flare, in general, that I'm not even interested in considering other tools…
RoboHelp 6 Finally Arrives, And Its Craptastic
…Seriously? No GUI changes? No support for dual monitors? No effort to bring
it into the Adobe family using dockable tool palettes? We've decided to stay in 1995?
Okay, these are just first impressions. Calm down, monkey boy. Im sure they at least
they got rid of the proprietary Kadov tags, right? Create a new topic, add some
fancy stuff view source code, and…
Updated February 6, 2007
- RH doesn’t work in Vista. There’s a complex work-around, but it’s major surgery, and if you dare hack it to make it work, naturally, it won’t be supported.
- RoboServer systems will also not run on Vista with IIS 7, and there are scary reports of them breaking with IE 7.0.
- There’s no support for Microsoft Office 2007...
21st century replacement for RoboHelp
Just like Flare is a 21st century replacement for the behemoth RoboHelp, (you have made the switch, haven't you?), Blaze is intended to replace FrameMaker. FrameMaker users who have been patient and loyal for the past decade are finally about to have another choice...
The Future of RoboHelp?
"During the opening segment of the WritersUA Conference for Software User Assistance, I made a prediction regarding the future of RoboHelp. The gist of that has been reported in a number of venues to varying degrees of accuracy. To set the record straight, here is a detailed presentation of my information and conclusions about the current and future status of RoboHelp."
Interview with Mike Hamilton, VP Product Development, MadCap Software
"MadCap Software is a new startup which is tackling the changing online help industry by developing XML-based help software that helps writers create XML-based help content. I spoke to Mike Hamilton, the company's VP of Product Development about the company and how its software fits into the help authoring market."
MadCap Flare Announcement
MadCap Software, Inc., today announced MadCap Flare, a new XML-based authoring tool that empowers technical writers, Help authors, and other documentation professionals to compose content in XML format without requiring any knowledge of the XML language or XML programming. MadCap Flare features a unique visual editor that allows users to compose content similar to how they would in Microsoft® Word™. The software maintains the content in pure XML format, allowing users to easily reuse and repurpose the content to virtually any format, standard, device, or operating system.