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Denise Peña

Senior Technical Writer, Blackbaud

linkedin.com/in/denise-peña-7b375666

Denise Peña is a Senior Technical Writer with Blackbaud. While at Blackbaud, she’s led efforts in migrating hundreds of help files into MadCap Flare and moved her team from Microsoft’s Team Foundation Server to Github. She’s also led a MadCap webinar on MadCap Analyzer, highlighting its benefits. Denise uses MadCap Flare, MadCap Lingo, and Analyzer, and enjoys exploring tools, like Google Analytics, to enrich documentation focus for the customer. She earned her BA in English from West Texas A&M University and MA in Technical Communication from Texas State University.

MadWorld 2017 Sessions Presented by Denise Peña:

Monday, April 3

4:00-4:55 PM

This or That? Choosing Between TFS and Git for Source Control

Track 2 Basic/Intermediate • TFS • Git • Source Control

Microsoft’s Team Foundation Server (TFS) and Git are two popular choices for source control, but deciding which option is the best fit for your team can be difficult. Senior Technical Writer, Denise Peña led Blackbaud’s team of writers in Austin in making the switch from TFS to Git, and can help you figure out which option might be best for your team. In this presentation, she covers the pros, cons, and best practices for TFS and Git, as well as the workflows the Blackbaud team used. In addition, she’ll also detail the options in Flare that simplify the TFS and Git experience.

Tuesday, April 4

10:55-11:50 AM

MadCap Analyzer: The Missing Piece in Your Workflow

Track 1 Basic/Intermediate • MadCap Analyzer

Have you ever published your documentation only to discover that the topic you meant to hide until next release actually made it through? Or even worse, that some of your links were actually broken? With MadCap Analyzer, you can utilize multiple default reports or create custom reports to incorporate into your workflow to prevent those “uh-oh” moments from happening. We’ll review the available default reports, as well as additional reports to tidy up your project, such as Unused Content Files, Unused Variables, and Style and Cross-Reference Suggestions. In addition, learn how to create a custom report, which items (such as Broken Links, Used Images, Undefined Glossary Terms Links, etc.) to include, and when and how to incorporate your custom report into your workflow.