The Premier Technical Communication
and Learning & Development Conference
June 12-15, 2022

Paul Stoecklein
Documentation Director, MadCap Software
Paul Stoecklein has over 20 years of experience as a writer, editor, and documentation specialist. In that time, he has worked for a wide range of companies, including Anheuser-Busch, Edward Jones, and eHelp Corporation. Since the formation of MadCap Software in early 2005, Paul has headed its documentation department.
Paul Stoecklein has over 20 years of experience as a writer, editor, and documentation specialist. In that time, he has worked for a wide range of companies, including Anheuser-Busch, Edward Jones, and eHelp Corporation. Since the formation of MadCap Software in early 2005, Paul has headed its documentation department.
Sunday
11:00 - 12:00
Module 3: Designing Content
Designing the look and feel of your content can be managed in a number of ways in Flare. We’ll take a look at cascading stylesheets (CSS), Master Pages, Page Layouts, tables, skins and more. Paul Stoecklein, Documentation Director, will walk you through the MadCap Flare Online Help and its most recent design.
Sunday
3:00 - 4:00
Module 6: Q&A
The final module of the workshop is a question and answer forum for all pre-conference workshop attendees.
Tuesday
Track 49:30 - 10:30
My Top 20 Favorite MadCap Software Features: Things I Use Every Day and Can’t Live Without
Everyone who uses MadCap Software’s products for a while eventually discovers and comes to rely on certain features the most in their everyday work life. In this session, I will count down my top 20 favorite features, not just in Flare, but in other MadCap Software products such as Central and Capture as well. Big features, little features. Older features, newer features. Whether you’ve been using MadCap products for years or you’re new to the community, my goal is that everyone will be able to pick up some valuable information in this session.
Tuesday
Track 44:20 - 5:20
Expert Panel and Q&A
Join us for an expert panel and Q&A to learn about the latest trends in technical communication and learning & development. Bring your questions and hear from experts including Scott DeLoach, Matthew Ellison, Kate Schneider, Jennifer Morse and Paul Stoecklein.
Wednesday
Advanced Workshop 28:00 - 9:00
Meta Tags and Micro Content on Steroids: More Options, Control, and Flexibility for Your Content Management and Search Results
Wish you could easily add and use metadata at multiple file levels to help manage your projects better? Check. Wish you could display micro content in more than one container in the output? Check. Wish you could use micro content in topics as well as search results? Check. Wish you could use meta tags to help control your micro content and make it more robust? Check. Wish you could get your project’s micro content included in Google’s search results? Check. In this workshop, I will get deep into the weeds and explain all of this. I will also walk you through some common use cases to illustrate how meta tags and micro content can help make your documentation more helpful and powerful.
Session Topics: Advanced Workshop
Wednesday
Advanced Workshop 29:10 - 10:10
Meta Tags and Micro Content on Steroids: More Options, Control, and Flexibility for Your Content Management and Search Results (Continued)
Wish you could easily add and use metadata at multiple file levels to help manage your projects better? Check. Wish you could display micro content in more than one container in the output? Check. Wish you could use micro content in topics as well as search results? Check. Wish you could use meta tags to help control your micro content and make it more robust? Check. Wish you could get your project’s micro content included in Google’s search results? Check. In this workshop, I will get deep into the weeds and explain all of this. I will also walk you through some common use cases to illustrate how meta tags and micro content can help make your documentation more helpful and powerful.
Session Topics: Advanced Workshop