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The Premier Technical Communication
and Learning & Development Conference

June 12-15, 2022

photo of Hennah Rahman

Hennah Rahman

Senior Staff Production Editor, Rivian

Hennah Rahman owns Bay Area Technical Writing Consulting and has extensive experience in life sciences, network management, and cloud computing. She has her MadCap Advanced Developer Certification and specializes in content architecture design and strategy for clients worldwide. Other services include technical writing, CSS and project template design, and Word to MadCap Flare migration.

Hennah Rahman owns Bay Area Technical Writing Consulting and has extensive experience in life sciences, network management, and cloud computing. She has her MadCap Advanced Developer Certification and specializes in content architecture design and strategy for clients worldwide. Other services include technical writing, CSS and project template design, and Word to MadCap Flare migration.


Tuesday

Track 29:30 - 10:30

Case Study: Learn How Rivian Uses MadCap Flare to Increase Productivity

Rivian had the unique challenge of starting their documentation from scratch. While many of us imagine starting from scratch to be a dream when we inherit legacy content, trust me when I say it is much harder than you would expect! We had to zoom out to put together a strategy to accommodate current and future products and maximize content reuse. We were able to use the global project concept as well as features such as conditions, variables, and much more to publish to various outputs such as in-vehicle, web, tablet, mobile and a variety of print sizes. Join me to learn about our decision making process and what we found to be successful and where we had to pivot and make different choices.