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 Register for  MadWorld 2021 Austin  by December 31 to Save Up to $1000

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The Premier Technical Communication
and Content Strategy Conference

October 3-6, 2021 | Fairmont Austin

The MadWorld Customer Showcase Awards

Submit your best online Help sites, knowledge bases, user guides and more for our first-annual Customer Showcase Awards.

Award Categories

Customer Showcase Awards Illustration

Most Innovative

The Most Innovative award category recognizes the achievements for the most innovative use of MadCap Software features and technologies.

Best Overall User Experience

The Best Overall User Experience award category highlights sites that set an industry standard of excellence for user interface design by creating a seamless experience for end users.

Best Top Navigation – Online Help or Support Portal

The Best Top Navigation award category goes to users with the best visual design utilizing a responsive Top Navigation in their online help or support portal.

Best Side Navigation – Online Help or Support Portal

The Best Side Navigation award category goes to users with the best visual design utilizing a responsive Side Navigation in their online help or support portal.

Best Print – User Guide or Manual

The Best Print – User Guide or Manual award category goes to users with the best visual design creation for modern print/PDF user guides and manuals.

Look Further Icon

How to Submit Your Showcase

Submit icon

Submit your showcase using your LinkedIn or Twitter profile (company profiles also accepted) by posting to your feed or to the Users of MadCap Flare user group on LinkedIn.

Write icon

Using the @MadCapSoftware handle and hashtag #MadWorldShowcaseAwards write one to two sentences telling us what award category you are applying for and why your award should be nominated.

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Include a link to your site/documentation or at least one screenshot image with your submission showcasing your online Help site, support portals, user guides, manuals, and more.

Submission Deadlines

Friday

August 6, 2021

Last day for Submissions

Monday

September 6, 2021

Finalists Named

Tuesday

October 5, 2021

Winners Announced at MadWorld Conference

Award Selection

The award selection process will take into account a number of factors including: LinkedIn and Twitter engagement, a MadCap Software committee nomination process (where MadCap members will vote on their top 3 finalist for each category), and a MadCap Software user community vote (allowing users to vote for their top winner in each category).

Finalist Award Package

  • A plaque, digital logo and MadCap swag pack for you and your team
  • MadWorld conference registrations for two attendees (for 2021 or 2022)
  • A featured section on the Customer Showcase on the MadCap Software website
  • Additional featured content opportunities such as case studies, webinars and blog posts