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Telecommunications

Telecommunications companies are streamlining the creation and delivery of content for user assistance, installation guides, training materials, self-service support websites, technical documentation and more.

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Support Customers and Technicians with Documentation Accessible from Anywhere

  • Deliver integrated content for websites, PDFs, tablets and mobile devices all from a single project
  • Deliver integrated content for websites, PDFs, tablets and mobile devices all from a single project
  • Customize content for different roles and audiences using variables and condition tags
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User Guides

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Online Help

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Installation Guides

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Quick Reference Guides

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Troubleshooting Guides

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System Requirements Specifications

We had to internationalize our product before localizing it. We also understood the importance of fostering a strategic partnership to effectively support the reach of these efforts. Due to our solid and reliable relationship with MadCap for years, it was a no brainer to set forth on this new project with its subsidiary, MadTransations.

Tracy Stone | Manager of Technical Communications, Avtec

Featured Telecommunications Success Story

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Multinational Telecommunications Giant Vodafone Chooses MadCap Flare and the Team at 3di Information Solutions to Create Award-Winning Help Website

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Optimized Publishing Cycle with Content Reuse

MadCap Flare’s rich functionality has played an integral part in enhancing the Vodafone user experience when they are buying, installing, and using One Net Business.

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Pawel Kowaluk Technical Director, 3di Information Solutions

Leading Telecommunications Trust MadCap Software

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Learning Resources Available

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Videos & Tutorials

Learn how MadCap Flare streamlines content delivery with advanced topic-based authoring, single-sourcing and multi-channel publishing.

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Customer Showcase

Get inspired with the latest collection of documentation websites, user manuals, support portals, knowledge bases and more.

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Product Overview

Learn how our industry leading on-premises and cloud-based solutions can drive more value for your customers – and your business.

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