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Financial, Banking & Business Services

Financial institutions and business services are streamlining the creation and delivery of content for online Help and user assistance, training programs, policies & procedures and more.

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Featured Customer Success Story

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Avaloq, a Leader in Integrated Banking Solutions, Replaces Legacy Content Management System with MadCap Flare to Produce Modern HTML5-Based Online Help

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Drastic Reduction in Overhead by Replacing Legacy CMS

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We knew MadCap Flare would give usability, flexibility, and control back to our writers. We also liked that Flare gave us the functionality we needed at a fraction of the annual charge we were paying for our legacy CMS.

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Jeremy White Head of Technical Communication, Avaloq

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Global E-Commerce Marketplace Platform Leader Mirakl Relies on MadCap Flare to Create a Modern Documentation Web Portal that Helps Customers and Mirakl Employees Find Answers Faster

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Reduced Technical Support Tickets With Modern, Intuitive User Experience

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We take an agile approach with our e-commerce marketplace solution where we release a new version every two to three days. MadCap Flare and the integration with GitHub enable us to be really flexible and deliver our documentation at the same time.

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Nicholas Philippe Technical Communicator, Mirakl

Sees Five-Fold Increase in Users’ Searches After Adding Micro Content

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5x Increase in Users’ Searches

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Reduced Production Time with Topic-Based Authoring

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Improved Content Quality

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Featured Customer Showcase

Broadsign Control Documentation

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Shenouda Website

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