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Financial, Banking Services & Business Services

Financial institutions and business services support customers and employees with consistent and up-to-date online Help, user assistance, training programs, policies & procedures and more.

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Scale Content Operations with Sophisticated, User-Friendly Technical Resource Centers

  • Streamline the delivery of comprehensive documentation portals with scheduled nightly builds for incremental releases
  • Consolidate content and streamline the process of authoring and publishing documentation as PDFs and interactive online Help
  • Make extensive customizations to match brand guidelines with advanced design features including cascading style sheets
  • Deliver integrated articles, documentation, videos and online courses into a single learning center for customers and employees
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Documentation Portals

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User Guides

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Business Standards

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Self-Service Support Websites

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Market Requirement Documents

Interactive eLearning Courses

We take an agile approach with our e-commerce marketplace solution where we release a new version every two to three days. MadCap Flare and the integration with GitHub enable us to be really flexible and deliver our documentation at the same time.

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Nicholas Philippe Technical Communicator, Mirakl

Featured Financial, Banking Services & Business Services Success Story

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SimCorp, Global Investment Management Solutions Provider, Delivers 450,000+ Topics in HTML5 and 180+ User Manuals in PDFs to Ensure its User Documentation is Ready for Agile Development and the Cloud

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Drastic Reduction in Overhead by Replacing Legacy CMS

Thanks to the flexibility of Flare, we were able to innovate and use TOCs to have Kanban boards right inside Flare. This has been a blessing, since we can mimic agile project management without needing a second tool.

Kai Weber | Lead Technical Writer, Simcorp

Leading Financial, Banking Services & Business Services Trust MadCap Software

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Learning Resources Available

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Videos & Tutorials

Learn how MadCap Flare streamlines content delivery with advanced topic-based authoring, single-sourcing and multi-channel publishing.

Product Demo: An Overview of MadCap Flare

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Customer Showcase

Get inspired with the latest collection of documentation websites, user manuals, support portals, knowledge bases and more.

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Product Overview

Learn how our industry leading on-premises and cloud-based solutions can drive more value for your customers – and your business.

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