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Joel Wilhelm

Lead Technical Writer

Joel Wilhelm, Lead Technical Writer for Digi International, has 12 years of experience in the semiconductor, aerospace and machine-to-machine communication fields. He discovered technical writing after spending time in Air Force Signals Intelligence. Outside of work he is an avid reader.

Sessions Presented by Joel Wilhelm:

Monday, June 4

1:45-2:40 PM

MadCap Flare for Managers

Track 3 MadCap Flare Team Management

Jayna Locke and Joel Wilhelm discuss the MadCap Flare concepts and team workflow processes that managers should understand to effectively guide a team. Learn how to facilitate the decision-making process and ensure everyone is marching to the beat of the same drum. This session will cover the effective use of project templates, managing delivery of multiple output formats, and best practices to hiring talented writers who will be successful with MadCap Flare. We will also provide a mini-curriculum to help new tech pubs managers get up to speed quickly.