| Features |
Bronze |
Gold |
Platinum |
| Free Product Upgrades and Updates during the Maintenance Period |
 |
 |
 |
| Unlimited Email Support |
 |
 |
 |
Telephone Support M/F 7AM to 4PM Pacific Time |
Charge per inquiry |
6 inquiries |
Unlimited inquiries |
| Knowledge Base Access |
 |
 |
 |
| Forum Access |
 |
 |
 |
| Invitations to Monthly Web Demonstrations by Technical Support |
 |
 |
 |
| Dedicated Priority Email Support |
|
 |
 |
| Dedicated Priority Telephone Support |
|
|
 |
Extended Support Hours
M/F 6AM to 5PM Pacific Time |
|
|
 |
| Senior Engineer Support Team |
|
|
 |
| Email Project for Analysis |
|
|
 |
| Invitation to Beta Releases |
|
|
 |
MadPak ML Maintenance - 12 Months |
$699 |
$799 |
$1,249 |
MadPak ML Maintenance - 12 Months |
$699 |
$799 |
$1,249 |
MadPak ML Maintenance - 24 Months |
$1,159 |
$1,349 |
$2,148 |
MadPak ML Maintenance - 36 Months |
$1,699 |
$1,949 |
$3,099 |
MadPak Maintenance - 12 Months |
$599 |
$699 |
$1,149 |
MadPak Maintenance - 12 Months |
$599 |
$699 |
$1,149 |
MadPak Maintenance - 24 Months |
$1,059 |
$1,249 |
$2,249 |
MadPak Maintenance - 36 Months |
$1,599 |
$1,849 |
$2,999 |
Flare Maintenance - 12 Months |
$449 |
$549 |
$949 |
Flare Maintenance - 12 Months |
$449 |
$549 |
$949 |
Flare Maintenance - 24 Months |
$848 |
$1,048 |
$1,798 |
Flare Maintenance - 36 Months |
$1,249 |
$1,449 |
$2,647 |
Blaze Maintenance - 12 Months |
$299 |
$379 |
$599 |
Blaze Maintenance - 12 Months |
$299 |
$379 |
$599 |
Blaze Maintenance - 24 Months |
$499 |
$699 |
$999 |
Blaze Maintenance - 36 Months |
$649 |
$899 |
$1,299 |
X-Edit Maintenance - 12 Months |
$99 |
$199 |
$299 |
X-Edit Maintenance - 12 Months |
$99 |
$199 |
$299 |
X-Edit Maintenance - 24 Months |
$179 |
$299 |
$449 |
X-Edit Maintenance - 36 Months |
$199 |
$399 |
$549 |
Analyzer Maintenance - 12 Months |
$99 |
$159 |
$279 |
Analyzer Maintenance - 12 Months |
$99 |
$159 |
$279 |
Analyzer Maintenance - 24 Months |
$169 |
$289 |
$489 |
Analyzer Maintenance - 36 Months |
$229 |
$429 |
$699 |
Feedback Maintenance - 12 Months |
$799 |
$899 |
$1,199 |
Feedback Maintenance - 12 Months |
$799 |
$899 |
$1,199 |
Feedback Maintenance - 24 Months |
$1,399 |
$1,549 |
$1,999 |
Feedback Maintenance - 36 Months |
$1,799 |
$2,099 |
$2,699 |
Lingo Maintenance - 12 Months |
$199 |
$299 |
$499 |
Lingo Maintenance - 12 Months |
$199 |
$299 |
$499 |
Lingo Maintenance - 24 Months |
$348 |
$548 |
$848 |
Lingo Maintenance - 36 Months |
$497 |
$697 |
$1,197 |
Mimic Maintenance - 12 Months |
$99 |
$189 |
$299 |
Mimic Maintenance - 12 Months |
$99 |
$189 |
$299 |
Mimic Maintenance - 24 Months |
$169 |
$279 |
$499 |
Mimic Maintenance - 36 Months |
$249 |
$449 |
$549 |