On-site and Web-based Training

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MadSkills, Inc. (a subsidiary of MadCap Software) provides professional, affordable, onsite, and offsite classroom or web-based training, so you can maximize the return on your software investment.

For pricing, scheduling or to register, click the links below or contact sales: +1 (858) 320-0387 or Email


This course has proved very beneficial to my personal development. It was well balanced between lecture and hands-on learning. The coursebook is a great educational tool and quick reference.

Jay Wisnosky
ProModel, Corp.


Certified Training Schedule

MadCamp Schedule

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MadCap Flare Training Outlines

MadCap Flare Training

MadCap Flare Basic/Intermediate Training Course

3-day On-site / 4-day Web-based

Audience

This course was designed for new Flare users, but it includes numerous tips, advanced techniques, and challenge exercises for experienced users.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice to introduce the major features of Flare. By the end of the course, you will have the skills you need to develop online and print targets such as help systems, knowledge bases, and user guides.

During this hands-on course, a Certified Flare Instructor will cover basic and intermediate skills, including:

  • Creating a new project
  • Importing content (including existing RoboHelp projects)
  • Creating and editing topics
  • Working with images and video
  • Creating navigation, including links, table of contents, and index
  • Managing styles, skins, and other appearance features
  • Efficient single-sourcing, including variables and conditional tags
  • Publishing content to web and print

CSS Training

Flare CSS Training Course

1-day On-site / 2-day Web-based

Audience

This course was designed for new and experienced Flare users who are interested in creating and modifying styles. It includes overview and introductory information for students who are new to CSS and advanced challenges for students who have experience developing stylesheets.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice sessions to introduce the most useful CSS properties, from the most commonly used to the obscure and powerful “hidden” properties. By the end of the course, you will have the skills you need to develop a stylesheet.

During this hands-on course, a Certified Flare Instructor will cover:

  • CSS overview
  • Creating, importing, and modifying stylesheets
  • Text styles
  • List styles
  • Link and dynamic content styles
  • Table styles
  • Print styles
  • Testing styles

Project Management Training

MadCap Flare Project Management and
Team Authoring

1-day On-site / 2-day Web-based

Audience

This course was designed for new and experiences Flare users who are technical writing managers, interested in project management, and/or working as part of a team. It includes overview and introductory information for students who are new to project management and team authoring and end-of-module discussion topics for experienced students who would like to share tips based on their past projects.

Course Overview

This course uses a combination of lectures, demonstrations, and instructor-led discussion sessions to teach best practices for managing Flare projects and working as a team. By the end of the course, you will have the skills you need to manage large and small Flare projects as a team lead, team member, or lone writer.

Development and Team Authoring Overview:

  • About Working as a Team
  • Workflow
  • Adding an Annotation to a Topic
  • Viewing and Hiding Annotations in a Topic
  • About Source Control
  • Binding a Project to Source Control
  • Checking In a File
  • Checking Out a File
  • Getting the Latest Version of a File
  • Viewing Differences Between Versions
  • Rolling Back to a Previous Version of a File
  • Viewing the Source Control Status
  • Adding a File to Source Control
  • Project Tracking
  • Reviewing Project Reports
  • Best Practices

Project Management Overview:

  • About Project Management in Flare
  • Conducting a High-level User and Task Analysis
  • Estimating Projects
  • Setting Usability Goals
  • Job Roles
  • Information Plan
  • Best Practices

Single Source Training

MadCap Flare Single-sourcing Training Course

1-day On-site / 2-day Web-based

Audience

This course was designed for new and experienced Flare users who are interested in reusing content and generating multiple targets from the same content. It includes overview and introductory information for students who are new to single-sourcing and advanced tips and best practices for students who have experience with single-sourcing.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice sessions to introduce single-sourcing concepts and techniques. By the end of the course, you will have the skills you need to single source content using Flare.

During this hands-on course, a Certified Flare Instructor will cover:

  • Importing and re-importing documents
  • TOCs and outlines
  • Document design: master pages, headers, and footers, page layout
  • Stylesheets: master stylesheets, page breaks, medium types, auto-numbering
  • Creating and formatting cross-references, TOC, glossary, and index types
  • Condition tags
  • Variables and snippets
  • Building, using, and publishing targets
  • Master projects: adding, creating, reusing, and linking of master projects

Migration Training

Migrating from FrameMaker® to Flare

1-day On-site / 2-day Web-based

Audience

This course was designed for experienced FrameMaker® users who are interested in migrating to Flare.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice sessions to explain the migration process. By the end of the course, you will have the skills you need to migrate your FrameMaker® documents to Flare and develop print and online documentation.

During this hands-on course, a Certified Flare Instructor will cover:

  • An overview of topic-based authoring
  • How FrameMaker® features convert to Flare
  • Preparing your FrameMaker® documents and books for migration
  • Best practices for importing documents
  • Importing styles into Flare
  • Importing Index Keywords and TOC's into Flare
  • Importing images into Flare
  • Importing tables and removing inline formatting
  • Importing and creating cross references and links
  • Page design and layout

Responsive HTML5, Mobile, and EPUB

Responsive HTML5, Mobile, and EPUB

1-day On-site / 2-day Web-based

Audience

This course was designed for Flare users who are interested in writing and publishing content for mobile devices. It includes overview and introductory information for students who are new to mobile and advanced tips and best practices for students who have experience creating mobile content.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice sessions to introduce responsive HTML5, mobile, and EPUB. By the end of the course, you will have the skills you need to publish content optimized for mobile devices.

During this hands-on course, a Certified Flare Instructor will cover:

  • Mobile overview
  • Writing for mobile devices
  • Stylesheets
  • Text and lists
  • Images and video
  • Tables
  • Links and navigation
  • Page layout and design
  • WebHelp Mobile Skins
  • Build and publish
  • Testing
  • Resources


Mastering the MadPak Suite: Learning Contributor, Mimic, Capture and Analyzer

1-day On-site / 2-day Web-based

Audience

This course was designed for new and experienced MadPak users who are interested in using Contributor, Mimic, Capture, and Analyzer with Flare.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice sessions to introduce the major features of Contributor, Mimic, Capture, and Analyzer.

During this course, a Certified Flare Instructor will cover how to:

  • Use Contributor as part of a contribution or review process
  • Use Mimic to create and include videos in Flare topics
  • Use Capture to create and include images (including screenshots) in Flare topics
  • Use Analyzer to troubleshoot and manage Flare projects
Mastering the MadPak Suite



MadCap Lingo Training Outlines

Lingo JumpStart Training Contact Sales

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MadCap Lingo Training

Course Overview

During a hands on, two hour live and interactive web-based training course, a Certified Flare Instructor will cover the following key topics and concepts that will greatly increase your efficiency with MadCap Lingo.

  • Open Q&A Session
  • MadCap Lingo Overview
  • Working In MadCap Lingo
  • The Translation Management Workflow – Authors
  • Using Lingo as a CAT Tool – Translators
  • Using Lingo with the MadPak Suite
  • Course Summary



MadCap Contributor Training Outlines

MadCap Contributor Training Contact Sales

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MadCap Contributor Training

Course Overview

During a hands on, two hour live and interactive web-based training course, a Certified Flare Instructor will cover the following key topics and concepts that will greatly increase your efficiency with MadCap Contributor.

  • Course Overview
  • MadCap Contributor Overview
  • Working in MadCap Contributor
  • Analysis of Contributor Workflows
  • Tips & Tricks for using MadCap Contributor
  • Open Q&A Session
  • Course Summary



Doc-To-Help Training Outlines

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Doc-To-Help Introductory/Intermediate Training

2-day On-site / 3-day Live Web-based

Audience

This course teaches you the basics of navigating Doc-To-Help's interface and shows you best practices for creating high-quality Help files, Web content, and manuals. Advanced techniques such as template and stylesheet concepts, theme customization, style customization, multimedia integration, and high level single-sourcing techniques will also be covered. The course is designed to equip you with the knowledge and skills necessary to be productive with Doc-To-Help. No prior Doc-To-Help experience is necessary.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice to introduce the major features of Doc-To-Help. By the end of the course, you will have the skills you need to develop online and print targets such as help systems, knowledge bases, and user guides.




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Doc-To-Help Advanced Training

1-day On-site / 2-day Live Web-based

Audience

This course teaches technical topics, such as creating and maintaining a Modular Help project, using SharePoint, working with source control, creating context-sensitive Help and documenting APIs and SDKs. This course is for advanced users and it is recommended that students take the Introductory/Intermediate course first.

Course Overview

This course uses a combination of lectures, demonstrations, and hands-on practice to introduce the advanced features of Doc-To-Help. By the end of the course, you will have the skills you need to work with SharePoint, create context-sensitive Help and manage complex projects like documenting APIs and SDKs.



Consulting Services

Consulting services are also provided on a project basis by MadSkills, Inc. Services include assistance with existing content conversion, project analysis, assistance starting a new project, or trouble shooting and workflow assistance. Three full days of training and two days of project-specific on-site consulting are available as a QuickStart program.

If you’re interested in becoming a Certified Flare Instructor, please contact: sales@madcapsoftware.com