Josh Bersin’s research on dynamic organizations shows that “highest performing companies are simply “dynamic by design.” Their leadership and operational practices focus on listening to employees, regularly moving people around, and organizing their people into cross-functional teams. They rotate senior leadership around the company, invest heavily in training and development, and reward people not only on execution, relying on what we call a “meritocracy of skills.”
This level of dynamic design requires a learning infrastructure that is also dynamic by design. If organizations want to build agility, resilience, and adaptability into their DNA, they must design a learning technology ecosystem that can quickly adapt as well. One-size-fits-all solutions won’t work.
Fosway observed a shift in the next generation environments to suites and specialists. They reported that improving the learning experience and driving how people learn will require more nuance in selecting the right combination of technology to align with the specific priorities of the business to work together as part of a cohesive ecosystem. The learning technology landscape continues to grow rapidly, providing more options than ever to tailor solutions to specific needs within the organization. Yet, many organizations struggle because they cannot manage and deliver their proprietary content across many different platforms without creating content silos that are difficult to keep in sync and maintain.
One of the promises of AI is to enable more individualized learner experiences. However, the impact will remain limited unless experiences can be individualized across platforms, allowing you to adopt tools that are specialized to different groups. This level of personalization will only be possible in a connected ecosystem where data and content can flow easily between systems.
The answer is to stop creating content silos within each platform and instead provide content-as-a-service to all your platforms from a single repository.
Because MadCap Syndicate controls the source content, when content is updated in Syndicate, it is updated in all the platforms, keeping your content in sync without a lot of additional administrative overhead.
MadCap Syndicate, as a digital content delivery platform connects data and content across your ecosystem:
- Connecting people to the content they need – right content, right format, right time
- Improving user experience – seamless, cohesive, consistent
- Increasing productivity by reducing duplication and administrative overhead needed to keep content in sync across multiple platforms
Syndicate provides a single source of truth for your proprietary content with the security, traceability, and controls you need to ensure content is accurate.
Many software vendor tools will need access to your proprietary information to fully leverage their AI features; Syndicate provides the APIs and security controls you need to share your proprietary content with other platforms.
Syndicate allows you to deliver AI-ready content to your enterprise solutions:
- Deliver content-as-a-service
Reduce content silos and duplication - Apply metadata & share metadata to downstream systems
- Support workflow automation with events and robust API
- Secure repository to support RAG strategy
It is time to unlock your content, break down content silos, and adopt Syndicate as your content-as-a-service platform.
