New Release Icon

MadCap Flare 2021 r3 and MadCap Central Add New Branching Support for Your Git Repository and Much More

Learn More
Products Industries Services Support Customer Stories Resources Pricing Free 30-Day Trials

New Release IconMadCap Authoring and Management System

A Complete Solution Supporting the Entire Content Development Lifecycle

AMS Logo

New Release IconMadCap Flare

Cutting-edge Technical Authoring
and Publishing

Flare Logo

New Release IconMadCap Central

Cloud-based Editing, Publishing, Project and Content Management

Central Logo
Product Workflow Summary Additional Supporting Products
Products Summary

By Use Case

Technical Documentation

Technical Documentation, Self-Service Support Sites and Online Help, Knowledge Bases and More

Policies & Procedures, API and SDK Documentation

Medical, Regulatory and Compliance Documents

Learning & Development

Learning & Development Programs

Training Manuals and eLearning Guides

Interactive eLearning Courses

Solutions Overview
Products Industries Services Support Customer Stories Resources Pricing Free 30-Day Trials
photo of Duncan Smith

Articles by Duncan Smith

Duncan Smith is a technical communication team leader at 3di Information solutions. For the past 7 years, Duncan has been a key member of 3di’s in-house authoring team and has been involved in award-winning technical communication projects. In his role, Duncan enjoys the challenge of learning and understanding a variety of new technical concepts, and then communicating them in an accessible and interesting way.

How to Organize Technical Documentation

How to Organize Technical Documentation

Posted by Duncan Smith

October 20, 2021

A Whole New World – Navigating Your First Steps in Technical Communication

A Whole New World – Navigating Your First Steps in Technical Communication

Posted by Duncan Smith

June 23, 2021

Have a suggestion for a blog article? Submit it here

9191 Towne Centre Dr #150
San Diego, CA 92122

Toll Free (US/Canada): +1 888-MADCAP1
Direct: +1 858-320-0387

Products MadCap AMS MadCap Flare MadCap Central MadCap Contributor MadCap Lingo MadCap Mimic MadCap Capture MadCap Doc-To-Help
Services Onboarding Training Consulting Technical Writing Translation MAD Certification
Company About Careers Events News & Media Channel Partners Scholar Program Government
Resources Technical Support Sales Support Contact Us MadCap Software Job Board Terms of Use Privacy & Security Sitemap

Copyright © 2005-2022 MadCap Software, Inc. Use of this website signifies your agreement to the Terms of Use Agreement and Privacy Policy. Certain MadCap Software technologies included in the software are protected by the following U.S. Patents: 7,934,153; 9,058,312; 11,126,787.