AI Assist Content Authoring

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No matter how you want or need to create content, we've got you covered.

Regardless of your authoring preference or company requirements, MadCap has the right solution for you.

MadCap Software Features

Technical Documentation

On-prem Topic-based Authoring and Publishing

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Flare + Cloud-based Project Management, Collaboration, Hosting, Analytics

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Enterprise-class Component Content Management System (CCMS)

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Learning & Development

Enterprise-class Learning Content Management System (LCMS)

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Topic-based Authoring and Publishing

Maximize content reuse and streamline the creation of technical documentation and learning & development programs. 

MadCap Flare technical documentation samples
  • Authoring flexibility: 
    Less- structured authoring and content creation (still topic based); with built-in easy to use WYSIWG Editor
  • Up and running instantly:
    No consulting or services required, instant product download.
  • Leverage existing content:
    Drag-and-drop import of multiple file types, Word, Markdown, Confluence, FrameMaker, etc.
  • Integrated cascading stylesheet (CSS) editor:
    For full customizability and control over formatting of published content
  • Multi-channel publishing capabilities:
    Out-of-the-box robust single source authoring with maximum content re-use by small or large teams
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I evaluated MadCap Flare and found it was the most flexible platform using up-to-date modern web standards. The quality of published resources and the webinars and conferences from MadCap Software, and the fact that I enjoyed using Flare made it the obvious choice.

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Tony DzumagaTechnical Author | Apteco

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Flare + Cloud-based Project Management, Collaboration, Hosting, Analytics

Deliver superior content experiences for your customers and employees with the leading platform to support your entire content development lifestyle.  

  • Includes MadCap Flare + Hosting and Deployment
    No need for additional IT resources. Host and deploy content (both public and private sites- login required) with ease including Single Sign On (SSO) capabilities, custom URL’s build scheduling etc.
  • Project and Task Management Manage teams, tasks and Authoring process:
    Customize your executive dashboard with widgets for quick and easy access to calendars, teams, build history, cloud document storage usage, project properties, and more.
  • Translation 
    Make translation efficient with advanced tools and workflows to manage large-scale projects.
  • Cloud based SME authoring and review:
    Allow anyone in your organization to review and contribute content with a streamlined cloud-based workflow.
  • Advanced Analytics 
    Gather actionable user analytics on your public, private or in-product content to gain valuable insight into how your users interact with and consume your content for a continuous improvement process.
  • Publishing Integrations 
    Connectors for Zendesk, Salesforce and ServiceNow integrations
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Providing secure password-protected access for viewers and SMEs to our Flare-generated content hosted on MadCap Central has been a game changer for us. We are now more efficient and self-reliant as a team, eliminating dependencies on our internal IT departments.

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Patrick FueldnerTech Lead   | Technology Learning Center, Nestlé Information Technology

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Enterprise-class Component Content Management System (CCMS)

Create and deliver personalized content to customers when and where they need it with MadCap IXIA CCMS 

MadCap IXIA CCMS Screenshot
  • 100% DITA Compliant
    Strictly enforced structured approach to authoring
  • Web based
    Contribution, review and approval features; in addition to advanced web authoring
  • Highly scalable  
    Any amount of content and authors
  • Strictly enforced structure  
    Enables maximum interoperability with other systems
  • Highly configurable
    Complex release and lifecycle management
  • Dynamic Release Management
    Complex release lifecycle and workflow management
  • Compliance / Auditing  
    Full Traceability and audit tracking capabilities
  • Robust content reuse  
    Across any disparate projects, files and content types contained within the CCMS
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With IXIA CCMS, the time it took to create our manuals was reduced considerably. Our technical writers no longer had to work with 10 different manuals and workflows and this represented an efficiency gain of 30% for our most popular product.

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Jouni LehteläSenior Technical Documentation Specialist | Metso

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Enterprise-class Learning Content Management System (LCMS)

MadCap Xyleme is the most trusted intelligent LCMS platform for the development, management, delivery, and syndication of content, at scale.

Add-Ons for MadCap Flare

MadCap Contributor

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MadCap Lingo

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MadCap Capture

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MadCap Mimic

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Integrations

MadCap Connect for Salesforce

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MadCap Connect for Zendesk

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MadCap Connect for ServiceNow

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Add-Ons for MadCap IXIA CCMS

Dynamic Release Management

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Localization Packs

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Staging Environment

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oXygen WebHelp for IXIA CCMS

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Miramo for IXIA CCMS

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Congree for IXIA CCMS

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Contact our team

Not sure what plan is right for you? Our team of experts are available to answer your questions, provide a personalized quote, or schedule a private demo.

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