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MadCap Software Products

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Whether you are creating Help systems, eLearning content, knowledge bases, user guides or policy & procedure manuals, our software products allow users to create, manage and publish content to a variety of print, desktop, online and mobile formats and in multiple languages. Using a common native XML-based architecture, our entire line of software products seamlessly integrate with one another, for a complete, end-to-end project workflow solution.

Authoring, Publishing and Content Management


Authoring, Publishing and Content Management

The most complete technical authoring and publishing solution for web, desktop, mobile and printed documentation.

Create, manage and publish:

  • Knowledge bases
  • Online policy and procedure manuals
  • Software documentation, including online Help with context sensitivity
  • Print-based user manuals, employee handbooks and illustrated guides
  • Hardware and maintenance manuals, and more

Content Contribution and Review


Contribution and Review for Anyone in Your Organization

MadCap Contributor makes it simple and easy for anyone in your organization to review and contribute content to your documentation.

  • Contribution — Subject matter experts and casual content contributors can add content quickly and easily without the need for any technical knowledge of professional authoring.
  • Review — Subject matter experts and managers can review, edit and annotate content using pre-defined Flare templates, allowing them to focus on content rather than formatting or project styles.

Project Analysis


Powerful Project Analysis and Reporting

Increase project efficiency and consistency with powerful analytic tools.

  • Find and Fix Issues — Find broken links, duplicate styles, duplicate TOC and outline items, topics not in selected TOC or outline, and more
  • Used and Unused Items — Snippets, topics, styles, variables, map IDs, and images
  • Suggestions — Snippets, variables, index keywords, new styles, writing structure, web and PDF accessibility

Translation & Localization


A Fully-integrated Translation Tool for Translators and
Content Developers

Eliminate the risk of losing valuable content and formatting between authoring and translation using the industry's first truly integrated authoring and Translation Memory eXchange tool.

  • Manage content and multiple project files for translation with Project Packager
  • Utilize full Translation Memory eXchange (TMX) support
  • Run statistical reports showing detailed file translation information
  • Import and translate content created in DITA, Microsoft Word, RTF, TXT, XML, HTML and more
  • Integrates with MadCap Flare, Contributor, Capture, and Mimic



Create Fully Interactive Demos, Videos, Tutorials and
Software Simulations

MadCap Mimic is an easy-to-use software simulation and multimedia tool that lets you create fully interactive movies, videos, simulations, presentations and tutorials of software or systems.

  • Create Help, eLearning, technical support, and sales & marketing videos and simulations
  • Output to HTML5, MP4, WebM, Microsoft® Silverlight®, XPS, Adobe® Flash®, AIR™, PDF and Mimic Movie Format
  • PowerPoint® (.ppt and .pptx) file import
  • Integrates with MadCap Lingo, Flare,
    and Capture

Screen Captures and Image Editing Made Easy

Capture, edit and enhance images from your computer screen.

Create, manage and publish:

  • Capture, edit, add text, and add other special effects to any image or screen capture
  • Integrates with MadCap Lingo, Flare, and Mimic

Analytics and Social Collaboration


Analytics, Reporting and Social Collaboration for
Your Documentation

MadCap Pulse is the only documentation-centric platform that combines back-end reporting and analytics along with front-end social collaboration, allowing content consumers to connect, collaborate and share knowledge.

Use MadCap Pulse to:

  • Generate reports and analyze
    customer usage
  • Leverage the power of social technology to build a community around your content
  • Gauge usefulness of content with a 5-star ranking system