Streamlining Product Training & Skills Certification
MadCap Software makes it easy for organizations and professional associations to seamlessly deliver free and premium training content, including software product training and certification programs, across a diverse range of learning experiences, delivery channels, and languages.
MadCap Software is the unified, centralized & standardized platform for Product & Skills Certification
Deliver the right content, in the right place, at the right time, on any channel
MadCap Software's learning content management system for field service operations makes it easy to deliver Performance Support content anywhere your team members in the field want or need to access it — within mobile applications for rapid search or knowledge content browsing, internal knowledge-base portals, or embedded within business processes or desktop applications.
Seamlessly deploy new & updated product and process content
The only full-featured CCMS solution that provides industry-leading LCMS capabilities, MadCap Software allows organizations to flexibly activate testing and assessment features across diverse courses and use cases to both simplify and maximize paid training and certification content programs, acting as a learning content management system for internal product education.
Slash development & delivery time to efficiently expand revenue-generating training offerings
Quickly repurpose existing content in new configurations and formats — HTML5, SCORM, PowerPoint, Word, PDF, etc. — reducing content development and deployment time so your team can offer a broader inventory of monetizable employee training courses to meet the diverse needs of a wide range of audiences and business use cases, all managed efficiently with our corporate training management software.
Ensure content consistency & accuracy across all content formats, channels & experiences
Our product training software can keep content in sync across all channels and formats. Whether tracking subscription-based content consumption or facilitating legal discovery & audit requests with comprehensive content usage and version history reporting, MadCap Software allows organizations to manage large volumes of both free and premium content with confidence, ensuring accurate product knowledge dissemination.
End-to-End Monetizable Product & Skills Certification Content Management
Support certification & compliance
Our product education LCMS can track comprehensive assessment results for certification management & view detailed reporting on content development, version histories & consumption to support regulatory compliance.
Simplify content reuse & personalization
Create content once in reusable blocks & link — don't copy & paste — to facilitate reuse & personalization at scale while reducing the ongoing maintenance burden, ensuring effective product training materials.
Create custom-branded content & learning portals
Tailor content with custom branding and out-of-the-box digital learning portals that can be fully permissioned via both users & groups. Easily repackage existing content across brands, channels, languages & experiences for diverse audiences.
Centralize content management with reusable components
Establish a single source of truth with a centralized, cloud-based content management repository. Easily integrate content created in outside applications without duplication, ensuring accuracy, consistency, & ease of maintenance.
Customize permissions with enterprise-level security
Easily control access to content by role, region, language, etc., ensuring content can only be accessed by the intended audience. Keep content safe by supporting authenticated access, IP whitelisted access, single-sign-on (SSO) & public access.
Capture robust analytics & performance dashboards
Capture question-level analytics that go far beyond course completions to collect & track data from multiple learning management systems (LMSs), online learning portals, etc., in order to gain an accurate picture of eLearning content access & activity.
We sell hundreds of SCORM self-study courses both for retail consumption (delivered on our own LMS) and for corporate clients (delivered on their LMSs).
Before MadCap Software, it had been become virtually impossible to distribute updated content to all customers each time a course was updated. Now, we can update all customers, both retail and corporate, with a single course publish.
This is a game-changer for us, and it’s also a game-changer for our customers.
Because MadCap Software makes Product & Skills Certification content easier to create, deliver & track, content resellers can quickly expand the reach of both free & premium content programs.
Ready to turn your content into a competitive advantage?
MadCap Software is the only unified solution for content authoring, field service management, delivery, personalization & syndication at scale. Our solutions help organizations streamline their content processes through its integrated suite of tools. Our learning content management system simplifies content creation and distribution, ensuring your teams can produce and manage training materials efficiently. MadCap Software's content authoring software enhances content development, while our cloud content management software provides a secure and scalable platform for storing and distributing your critical resources. Additionally, our content collaboration software integrates seamlessly with our suite to offer real-time teamwork capabilities, streamlining content creation, review, and approval processes and ensuring that all content is accessible and consistently up-to-date across the organization. Elevate your content strategy with MadCap Software to drive performance and achieve measurable results across your organization.
MadCap Software has been recognized by Deloitte, Brandon Hall Group, Bersin™ & Training Magazine
for excellence in products, learning design & innovation.
It’s easy to get started with MadCap Software
Get in touch with a product specialist to schedule a personalized demo.
