AI Assist Content Authoring

Unleash the Power of AI in Content Authoring - Try It Out Now!

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What's New in MadCap Central, March 2024

Building upon the success of AI Assist in Central, Experience a revolutionary upgrade to our cloud-based content editor  including the ability to create and edit variables, snippets and dynamic drop downs for enhanced cloud-based authoring, contribution and review.

What's New In Central 2024 video

Boost Content Creation and Management With Enhancements to the Content Editor

Content Editor Enhancements illustration

Insert and Edit Variables

Seamlessly insert variables and apply them across all your topics, enhancing content control, authoring efficiency, and maximizing reuse.

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Effortlessly Create, Edit, and Modify Snippets

Gain unprecedented control with the ability to effortlessly insert and reuse snippets across multiple topics. Streamline content updates and easily replace units of information by inserting, opening and editing snippets directly from within their context, enabling both authors and subject matter experts to make inline modifications.  

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Create Interactive Dropdowns for Streamlined Exploration

Transform your content into an interactive journey with dynamic and interactive dropdowns, enabling users to tailor their exploration of complex information, ensuring a cleaner, engaging, and personalized reading experience.

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Improved File Handling and Load Performance

Enhanced File Management: Benefit from increased file size limits and intuitive warnings to prevent bottlenecks in the review process

Streamlined Review and Editing: Avoid common file size issues with proactive alerts

Start Your Free 30-Day Trial of MadCap Central Now

Deliver content experiences that set you apart from the competition and drive more value for your customers – and your business.

MadCap Central September 2023 Release

AI ENHANCED AUTHORING with ChatGPT integration

Next Generation AI-Powered Content Authoring. Now Available on our US and New EU Server!

Craft Scripts and Code | Compose New Content | Create Regular Expressions | Translate Content

Whether you're crafting fresh content or refining existing material, AI Assist is your go-to tool. It can assist you in generating creative ideas, evaluating subject matter expert input, and meticulously reviewing your content. You can effortlessly enhance, edit, or refine your content by simply clicking a button to incorporate the suggested improvements.

Next Generation AI-Powered Content Authoring

Increase Efficiency and Quality

Enhance and Improve Your Existing Content

  • Rewrite Content
  • Enforce Style Guides
  • Summarize Lengthy Text
  • Authenticate Facts
Stay true to branding, style guides and terminology Screenshot
Compare AI Proposed Changes screenshot

Ensure Consistency of Content 

Stay True to Branding, Style Guides and Terminology 

By making suggestions based on previously approved content in your repositories, AI Assist helps your authors stay true to your brand's voice, reducing unnecessary editor reviews, and harmonizing your content across the organization.

Compare Suggestions 

Automatically Compare Suggestions to Existing Content

Differences and Quick Insertion combine to offer seamless editing.

Visualize AI Assist text improvements and instantly insert them into your topics or snippets with a single click.

Stay true to branding, style guides and terminology Screenshot
Compare AI Proposed Changes screenshot

AI Assist and Team Permissions

Your Security and IP Concerns, Our Priority!

Your security and IP concerns remain our top priority. AI Assist is not automatically enabled in MadCap Central; instead, your account administrator controls its activation and can authorize access for select authors or users.


Data Storage and Faster, More Tailored Experiences with European Server Access

You now have the power to select a server located in Europe, right from the Central portal. The European Server, situated in Germany, ensures data proximity and data protection for our European users.

European Server Access Screenshot
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The new AI Assist feature in MadCap Central provides one-click access to an incredibly powerful assistant that can draft, outline, summarize, fact check, and edit content in seconds. With AI Assist, I can focus on more complex tasks and drastically increase my productivity.

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Scott DeLoachCEO | ClickStart

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Do More With Less in MadCap Central: Next Gen AI Authoring

Tuesday, October 24 at 10am PT

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Presented By:
Jennifer Morse

Start Your Free 30-Day Trial of MadCap Central Now

Deliver content experiences that set you apart from the competition and drive more value for your customers – and your business.

MadCap Central May 2023 Release

Simplify Your Workflow

Bundle and Review Files

Central and Flare now offer support for review packages. With this new feature, you can easily bundle your files and send them off for review directly from Central.

Review Packages feature

Updates to Main Reviews Page

Managing Review Packages

Every user has unique needs, and that's why we've designed the reviews main page to cater to specific roles. What you see and interact with largely depends on your user type. For example, a Reviewer is mainly exposed to packages for reviewing and editing, but an owner has additional access for managing packages and file grids, and can also create packages directly in Central.

Managing Review Packages Screenshot
New option to view topics screenshot

Toggle Files View, TOC View, and Statuses

Take Control of How You View Your Files

You now have the option to view topics as individual files or in a sleek new TOC view that provides greater context and a more natural flow of materials. Reviewers can also see the vertical “at-a-glance" color status indicating “To Do,” “In Progress,” and “Submitted.”

Managing Review Packages Right From Central

The Freedom to Make Changes 

Even if you aren’t the owner, you can have “Manage Reviews” permissions, as long as you are an author.

Once you have permissions, you can open a package to add or remove reviewers, add or delete files, set the package status manually, and more.

Managing Review Packages Screenshot
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Maximizing Your Collaboration Workflow with MadCap Central's New Review Packages Feature

Thursday, May 25 at 10am PT

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Presented By:
Mike Hamilton

Start Your Free 30-Day Trial of MadCap Central Now

Deliver content experiences that set you apart from the competition and drive more value for your customers – and your business.

Take a Deep Dive with Our Latest Videos

Getting Started with Central Thumbnail
Users: Part 2 - Profiles and Notifications Video Thumbnail
Creating a Project for eLearning Video Thumbnail
Central Teams Video Thumbnail
 Video Thumbnail
License Settings in MadCap Central: Part 1 of 3 - Purchasing Storage and Seats Video Thumbnail

Previous Releases

April 2023

  • Effortlessly Create Collaborative Teams in MadCap Central
  • Simplified Active Filters
  • Single Sign-On (SSO) Validation Message and Email Enhancements

January 2023

  • Content Collaboration improvements, non-authors can now create and edit content in the cloud.
  • New Code Editor and Updated View for Project Files
  • Easier Permissions management for Users and Content Teams

November 2022

  • SSO for MadCap Central
Load More

June 2022

  • Access Enhancements to Projects, Teams, and Users
  • New Project Profile Overview Tab
  • New Security Settings Give You More Control
  • New Profiles and Task Board Icons
  • New Team Permissions

January 2022

  • Branching Support for Your MadCap Central Git Repository in MadCap Flare
  • New Git Publishing Features in MadCap Flare including Sending and Receiving Reviews for Individual Branches
  • Branch Manager Dialogue Enhancements for Git in MadCap Flare
  • New Filter Enhancements for Topic Reviews Make Finding Topics Quick and Easy in MadCap Central
  • New Site Profiles Make Managing Sites Easier in MadCap Central

August 2021

  • Streamline Your Review Process for eLearning Content
  • Definition Lists Now Supported in Cloud-based Reviews
  • Add Trusted Domains to Manage Site Security and Display
  • Plus Performance Enhancements and More

February 2021

  • Full Table Support Now Included in Cloud-based Contribution and Review
  • New Build Profile Dialog Includes Build Details and Actions
  • Horizontal Scrolling in Grids
  • Site Avatars

May 2020

  • Host and Publish Secure Private Output with Password Protected User Access
  • User Types Now Include Author, Subject Matter Expert and Viewer
  • Site Management for Multiple Domains, Vanity URLs and Live Status
  • Create, Edit and Duplicate Site Themes for UI Elements
  • A Completely Redesigned Task Dialog Makes Overall Task Management and Workflow More Efficient
  • Settings and Profile Enhancements: User Settings and License Settings

October 2019

  • Continuously Improve Your Content, Customer Satisfaction and ROI with the Only Data Analytics Solution Built for Your Documentation
  • Direct Publishing from Flare to MadCap Central
  • Lightweight Editor Enhancements

July 2019

  • Streamlined “Send-for-Translation” Workflow for Your Projects and Files
  • New Enhanced Security Options
  • Bulk Invitation of Authors and Subject Matter Experts

April 2019

  • A Completely Redesigned User Interface Makes Managing Content in the Cloud Easier Than Ever
  • Enhancements to Projects, Tasks and Widgets
  • Bulk Invitation of Authors and Subject Matter Experts

September 2018

  • Scan Projects to Find and Fix Critical Issues with a New Project Reports Page
  • Report Widgets

June 2018

  • Use Your Custom Domain Name for Published Output from MadCap Central

May 2018

  • New Cloud-based Editor for Streamlined Contribution and Review with MadCap Flare
  • Advanced Editing and Reviewing Content in the Cloud
  • New User Types: Authors and Subject Matter Experts
  • Preview Project Files with the New Files View
  • Project Linking via Global Project Linking, Runtime Merging, and Multilingual Output

January 2018

  • Template Manager for Project Checklists

October 2017

  • Customizable Project Checklists to Track Project-Specific Activities and Progress
  • Unlimited Concurrent Live Builds Per Target Using Vanity URL Paths
  • Private URLs for Internal Reviews
  • Exclude Live Builds from Search Engines
  • Project Linking via Global Project Linking, Runtime Merging, and Multilingual Output

March 2017

  • Slack Integration for Notifications