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What's New in MadCap Central, September 2023

Elevate your authoring workflow to unprecedented efficiency and organization with AI Assist in Central. Eliminate tab juggling, align your content with style guides, highlight differences with AI proposals, all with a single click.

And now, supercharge your performance with the introduction of the European Server.

What's New In Central 2023 video

AI ENHANCED AUTHORING with ChatGPT integration

Next Generation AI-Powered Content Authoring. Now Available on our US and New EU Server!

Craft Scripts and Code | Compose New Content | Create Regular Expressions | Translate Content

Whether you're crafting fresh content or refining existing material, AI Assist is your go-to tool. It can assist you in generating creative ideas, evaluating subject matter expert input, and meticulously reviewing your content. You can effortlessly enhance, edit, or refine your content by simply clicking a button to incorporate the suggested improvements.

Next Generation AI-Powered Content Authoring

Increase Efficiency and Quality

Enhance and Improve Your Existing Content

  • Rewrite Content
  • Enforce Style Guides
  • Summarize Lengthy Text
  • Authenticate Facts
Stay true to branding, style guides and terminology Screenshot
Compare AI Proposed Changes screenshot

Ensure Consistency of Content 

Stay True to Branding, Style Guides and Terminology 

By making suggestions based on previously approved content in your repositories, AI Assist helps your authors stay true to your brand's voice, reducing unnecessary editor reviews, and harmonizing your content across the organization.

Compare Suggestions 

Automatically Compare Suggestions to Existing Content

Differences and Quick Insertion combine to offer seamless editing.

Visualize AI Assist text improvements and instantly insert them into your topics or snippets with a single click.

Stay true to branding, style guides and terminology Screenshot
Compare AI Proposed Changes screenshot

AI Assist and Team Permissions

Your Security and IP Concerns, Our Priority!

Your security and IP concerns remain our top priority. AI Assist is not automatically enabled in MadCap Central; instead, your account administrator controls its activation and can authorize access for select authors or users.


Data Storage and Faster, More Tailored Experiences with European Server Access

You now have the power to select a server located in Europe, right from the Central portal. The European Server, situated in Germany, ensures data proximity and data protection for our European users.

European Server Access Screenshot
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The new AI Assist feature in MadCap Central provides one-click access to an incredibly powerful assistant that can draft, outline, summarize, fact check, and edit content in seconds. With AI Assist, I can focus on more complex tasks and drastically increase my productivity.

photo of Scott DeLoach

Scott DeLoachCEO | ClickStart

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Do More With Less in Madcap Central: Next Gen AI Authoring

Tuesday, October 24 at 10am PT

Register Now
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Presented By:
Jennifer Morse

Start Your Free 30-Day Trial of MadCap Central Now

Deliver content experiences that set you apart from the competition and drive more value for your customers – and your business.

MadCap Central May 2023 Release

Simplify Your Workflow

Bundle and Review Files

Central and Flare now offer support for review packages. With this new feature, you can easily bundle your files and send them off for review directly from Central.

Review Packages feature

Updates to Main Reviews Page

Managing Review Packages

Every user has unique needs, and that's why we've designed the reviews main page to cater to specific roles. What you see and interact with largely depends on your user type. For example, a Reviewer is mainly exposed to packages for reviewing and editing, but an owner has additional access for managing packages and file grids, and can also create packages directly in Central.

Managing Review Packages Screenshot
New option to view topics screenshot

Toggle Files View, TOC View, and Statuses

Take Control of How You View Your Files

You now have the option to view topics as individual files or in a sleek new TOC view that provides greater context and a more natural flow of materials. Reviewers can also see the vertical “at-a-glance" color status indicating “To Do,” “In Progress,” and “Submitted.”

Managing Review Packages Right From Central

The Freedom to Make Changes 

Even if you aren’t the owner, you can have “Manage Reviews” permissions, as long as you are an author.

Once you have permissions, you can open a package to add or remove reviewers, add or delete files, set the package status manually, and more.

Managing Review Packages Screenshot
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Maximizing Your Collaboration Workflow with MadCap Central's New Review Packages Feature

Thursday, May 25 at 10am PT

Watch Now
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Presented By:
Mike Hamilton

Start Your Free 30-Day Trial of MadCap Central Now

Deliver content experiences that set you apart from the competition and drive more value for your customers – and your business.

MadCap Central, April 2023 Release

Team Creation

Effortlessly Create Collaborative Teams in MadCap Central

You can now weave together collaborative teams with ease. Grant viewing powers to fellow teammates with a few swift clicks.

MadCap Central team creation wizard

Active Filters

Simplified Active Filters

Streamline the content experience with active filters making it easier than ever for users to view and clear filter sets.

MadCap Central active filters display

Single Sign-On (SSO) Validation Message and Email Enhancements

SSO Branding on Private Sites for Internal Users

Instill confidence in your users upon entering your private sites for the first time. New branding and messaging confirm your users are on a safe site.

MadCap Central updated email branding and messaging

Request a 30-Day Trial of MadCap Central Now

Deliver content experiences that set you apart from the competition and drive more value for your customers – and your business.

MadCap Central, January 2023 Release

Platform Authoring

Now Easily Author Content in the Cloud Directly in MadCap Central

You can now create and edit files, and maintain projects uploaded to MadCap Central independent of MadCap Flare.

Central Platform Authoring Illustration


Enhance Content Collaboration Across the Organization

Improve your authoring efficiency by allowing anyone in your organization – a subject matter expert, content manager or IT director – to easily create and edit content in the cloud. Add new topics, edit existing topics, add new snippets, and more.

Source Control

question mark iconDid You Know? With this new feature, it is easy for teams to synchronize project files after editing in MadCap Central, using MadCap Flare’s source control.

New Key Feature includes:

  • Add New Files including Topics and Snippets
  • Switch Between Content and Code Editors
  • Upload New Files
  • Edit Existing Files
  • Rename and Delete Files
  • Set Authoring Permissions

Note: Projects must be single-bound to MadCap Central as the primary source control provider. The authoring feature does not support dual-bound projects.


A New Editor and Updated View for Project Files

MadCap Central’s interface includes an easy-to-use editor with toolbars for content authoring. Depending on the file, you can edit in two different modes – the content editor or the code editor. In the updated Files page view, you can now preview, add, upload, and edit project files.

MadCap Central Platform UI screenshot


Easily Set Permissions for Users and Content Teams

Set permissions for who can author and manage content – from specific users to entire teams – to grant the ability to create files, edit files and edit code. Administrators can prevent users from editing the code by deselecting the Edit Code permission.

MadCap Central Platform Permissions screenshot

Take a Deep Dive with Our Latest Videos

Getting Started with Central Thumbnail
Users: Part 2 - Profiles and Notifications Video Thumbnail
Creating a Project for eLearning Video Thumbnail
Central Teams Video Thumbnail
 Video Thumbnail
License Settings in MadCap Central: Part 1 of 3 - Purchasing Storage and Seats Video Thumbnail

Previous Releases

November 2022

  • SSO for MadCap Central

June 2022

  • Access Enhancements to Projects, Teams, and Users
  • New Project Profile Overview Tab
  • New Security Settings Give You More Control
  • New Profiles and Task Board Icons
  • New Team Permissions

January 2022

  • Branching Support for Your MadCap Central Git Repository in MadCap Flare
  • New Git Publishing Features in MadCap Flare including Sending and Receiving Reviews for Individual Branches
  • Branch Manager Dialogue Enhancements for Git in MadCap Flare
  • New Filter Enhancements for Topic Reviews Make Finding Topics Quick and Easy in MadCap Central
  • New Site Profiles Make Managing Sites Easier in MadCap Central

August 2021

  • Streamline Your Review Process for eLearning Content
  • Definition Lists Now Supported in Cloud-based Reviews
  • Add Trusted Domains to Manage Site Security and Display
  • Plus Performance Enhancements and More
Load More

February 2021

  • Full Table Support Now Included in Cloud-based Contribution and Review
  • New Build Profile Dialog Includes Build Details and Actions
  • Horizontal Scrolling in Grids
  • Site Avatars

May 2020

  • Host and Publish Secure Private Output with Password Protected User Access
  • User Types Now Include Author, Subject Matter Expert and Viewer
  • Site Management for Multiple Domains, Vanity URLs and Live Status
  • Create, Edit and Duplicate Site Themes for UI Elements
  • A Completely Redesigned Task Dialog Makes Overall Task Management and Workflow More Efficient
  • Settings and Profile Enhancements: User Settings and License Settings

October 2019

  • Continuously Improve Your Content, Customer Satisfaction and ROI with the Only Data Analytics Solution Built for Your Documentation
  • Direct Publishing from Flare to MadCap Central
  • Lightweight Editor Enhancements

July 2019

  • Streamlined “Send-for-Translation” Workflow for Your Projects and Files
  • New Enhanced Security Options
  • Bulk Invitation of Authors and Subject Matter Experts

April 2019

  • A Completely Redesigned User Interface Makes Managing Content in the Cloud Easier Than Ever
  • Enhancements to Projects, Tasks and Widgets
  • Bulk Invitation of Authors and Subject Matter Experts

September 2018

  • Scan Projects to Find and Fix Critical Issues with a New Project Reports Page
  • Report Widgets

June 2018

  • Use Your Custom Domain Name for Published Output from MadCap Central

May 2018

  • New Cloud-based Editor for Streamlined Contribution and Review with MadCap Flare
  • Advanced Editing and Reviewing Content in the Cloud
  • New User Types: Authors and Subject Matter Experts
  • Preview Project Files with the New Files View
  • Project Linking via Global Project Linking, Runtime Merging, and Multilingual Output

January 2018

  • Template Manager for Project Checklists

October 2017

  • Customizable Project Checklists to Track Project-Specific Activities and Progress
  • Unlimited Concurrent Live Builds Per Target Using Vanity URL Paths
  • Private URLs for Internal Reviews
  • Exclude Live Builds from Search Engines
  • Project Linking via Global Project Linking, Runtime Merging, and Multilingual Output

March 2017

  • Slack Integration for Notifications