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MadCap Flare 2021 r2 Introduces Major New Features for Learning & Development Programs and eLearning Content

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Secure cloud-based authoring, collaboration, workflow and project management for technical writers and documentation teams.

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New Release:
MadCap Central

New Support for Learning & Development with Cloud-based Contribution & Review, Multiple Task Boards, Security Updates and More

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Improve Your Project Management Workflow with Multiple Task Boards

You can now create multiple task boards, allowing you to organize tasks according to projects or certain time periods such as product releases.

Multiple Task Boards

Host Mapped Domain Enhancements

There are a number of new host mapped domain features, including a new Host Mapped Domain Wizard, a Default Site setting to avoid 404 pages at the root domain and a Microsoft® Azure new SSL certificate binding service.

Host Mapped Domain Enhancements illustration


Streamline Your Review Process for eLearning Content

Take advantage of cloud-based collaboration between technical communicators, SMEs and instructional designers. You can now review and contribute to your dynamic eLearning content using the lightweight cloud-based Review Editor.

  • Display eLearning content directly in the Review Editor
  • Review and edit questions and answers
  • Select correct answer(s) for eLearning content
  • Add new or alternate answers
  • Edit feedback content
Interactive eLearning Courses

Learn more about MadCap Flare’s new learning & development features here.

New Release

MadCap Flare 2021 r2

Bridging the Gap Between Technical Authoring and Learning & Development

Now create interactive eLearning courses while maximizing content reuse.

See What’s New
eLearning Outputs eLearning Outputs

Definition List Support in Reviews

Definition lists are now supported in cloud-based reviews. Subject matter experts can also create new definition lists in the Review Editor.

Definition list in the Review Editor

Add Trusted Domains to Manage Site Security and Display

You can now create groups of trusted domains to allow the publication of approved content.

Add Trusted Domains to Manage Site Security and Display

Security and Privacy is Our Top Priority at MadCap Software

  • Secure Hosting: Content and data is securely hosted on SSAE 16 / SOC 2 certified Microsoft® Azure data centers.
  • Content Security Policy: Protects your site from cross-site scripting (XSS) attacks that can load malicious assets.
  • Permissions Policy: Controls which features and application programming interfaces (APIs) can be used in the browser.
  • Referrer Policy: Controls how much information the browser includes with navigation away from a site.
  • Strict Transport Security: Enforces the use of HTTPS.
  • X Content Type Options: Prevents a browser from trying to MIME-sniff the content type, forcing it to stick with the declared content type.
  • X Frame Options: Useful for preventing other sites from displaying your site in an IFrame.

Read more about security features in MadCap Central’s online Help here.


Image and Table Support for Cloud-based Contribution and Review

You can now add images as well as add and edit tables when working on contributions and reviews in the cloud using MadCap Central’s lightweight editor.

Image and Table Support Illustration
MadCap Central’s simple review editor toolbar makes getting changes from your SMEs a snap. And the added ability for SMEs to add tables and images to the files they’re reviewing makes the process still more powerful but still easy to use.

NEIL PERLIN | President, Hyper/Word Services

New Build Profile Dialog includes Build Details and Actions

A new dialog has been added to see detailed information about a particular build for a target.

New Build Profile Dialog Illustration
Overview Icon


Displays the following information:

  • Build timeline and progress
  • User who generated it
  • Project Commit ID
  • Linked sites
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Manage build settings such as setting builds as “keep.”

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View and Download Log

Displays the log for the build, with tabs showing messages, warnings and errors.

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View Output

Opens the output for the build.

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Download Build

Downloads the output files for the build into a ZIP file.

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Delete Build

Lets you remove the build from the grid permanently.

Horizontal Scrolling in Grids

Easily access all columns in grids with new horizontal scroll capability.

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Site Avatars

Avatars for sites are now automatically generated and displayed on the Sites page. Each avatar displays up to the first three characters of the site’s name, and can be manually edited anytime.

Site Avatars Illustration

Plus: Bug Fixes, Performance Enhancements & More

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MadCap Central is included in the MadCap Authoring and Management System (AMS)

Learn More

Watch the Video

Getting Started with MadCap Central

Previous Releases

May 2020

  • Host and Publish Secure Private Output with Password Protected User Access
  • User Types Now Include Author, Subject Matter Expert and Viewer
  • Site Management for Multiple Domains, Vanity URLs and Live Status
  • Create, Edit and Duplicate Site Themes for UI Elements
  • A Completely Redesigned Task Dialog Makes Overall Task Management and Workflow More Efficient
  • Settings and Profile Enhancements: User Settings and License Settings

October 2019

  • Continuously Improve Your Content, Customer Satisfaction and ROI with the Only Data Analytics Solution Built for Your Documentation
  • Direct Publishing from Flare to MadCap Central
  • Lightweight Editor Enhancements

July 2019

  • Streamlined “Send-for-Translation” Workflow for Your Projects and Files
  • New Enhanced Security Options
  • Bulk Invitation of Authors and Subject Matter Experts

April 2019

  • A Completely Redesigned User Interface Makes Managing Content in the Cloud Easier Than Ever
  • Enhancements to Projects, Tasks and Widgets
  • Bulk Invitation of Authors and Subject Matter Experts

September 2018

  • Scan Projects to Find and Fix Critical Issues with a New Project Reports Page
  • Report Widgets

June 2018

  • Use Your Custom Domain Name for Published Output from MadCap Central

May 2018

  • New Cloud-based Editor for Streamlined Contribution and Review with MadCap Flare
  • Advanced Editing and Reviewing Content in the Cloud
  • New User Types: Authors and Subject Matter Experts
  • Preview Project Files with the New Files View
  • Project Linking via Global Project Linking, Runtime Merging, and Multilingual Output

January 2018

  • Template Manager for Project Checklists

October 2017

  • Customizable Project Checklists to Track Project-Specific Activities and Progress
  • Unlimited Concurrent Live Builds Per Target Using Vanity URL Paths
  • Private URLs for Internal Reviews
  • Exclude Live Builds from Search Engines
  • Project Linking via Global Project Linking, Runtime Merging, and Multilingual Output

March 2017

  • Slack Integration for Notifications

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