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Secure cloud-based authoring, collaboration, workflow and project management for technical writers and documentation teams.

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Host and Publish Secure Private Output with Password Protected User Access

You can now host and publish private output that requires a user to log in using an email address and password credentials. Without credentials, users cannot access the site, making this option ideal for internal employees or customer documentation that should not be accessed by the public.

Host and Publish Secure Private Output Illustration

Authors, SMEs and Viewers can access any privatized output with login credentials.

Providing secure password-protected access for viewers and SMEs to our Flare-generated content hosted on MadCap Central has been a game changer for us. We are now more efficient and self-reliant as a team, eliminating dependencies on our internal IT departments.

Patrick Fueldner | Tech Lead – Technology Learning Center, Nestlé Information Technology

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User Types Now Include Author, Subject Matter Expert and Viewer

The new user type “Viewer” has been enabled to allow individuals who are not Authors or Subject Matter Experts (SMEs) to gain access to MadCap Central and restricted outputs. Viewers are granted access by the Author in order to view the password protected outputs.

Site Management for Multiple Domains, Vanity URLs and Live Status

You can now manage your sites hosted on MadCap Central in a single location. Manage multiple domains, vanity URLs, set site status to “Live” and more.

Site Management for Multiple Domains Screenshot
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Create, Edit and Duplicate Site Themes for UI Elements

Control how different user interface elements look for each site, such as the login, invite, 404 message and more. You can use a single theme or create multiple themes for any number of sites.

  • Login Form
  • Invite Form
  • 404 Page
  • Forgot, Reset and Expired Password Forms
  • Profile Page
  • No Access Page
  • Toggle Popup Panel
  • Toggle Loader Image

A Completely Redesigned Task Dialog Makes Overall Task Management and Workflow More Efficient

The Tasks dialog has been completely redesigned. Three tabs – Details, Discussion, and Attachments – allow you to quickly find important information related to tasks. Fields have also been reorganized, making them easier to scan and edit.

Host and Publish Secure Private Output Illustration
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Settings and Profile Enhancements: User Settings and License Settings

Several updates have been made to the dialogs used for both User and License Settings, making License Management and User Settings easier to use and more efficient. The Team Profile dialog has also been updated.

Plus: Bug Fixes, Performance Enhancements and More

Software Bug Fix Icon


MadCap Central is included in the MadCap Authoring and Management System (AMS)

Learn More

October 2019 Release

Continuously Improve Your Content, Customer Satisfaction and ROI with the Only Data Analytics Solution Built for Your Documentation

Are your end users finding the content they need? How many times did a user search for content that provided no results? Should you create micro content for particular search phrases? All of these critical questions can be answered with data analytics on your Flare-generated content.

  • Don’t “drive blindfolded”, take the guessing out of your content quality strategy
  • Easy set up in just minutes so you can start gathering data analytics immediately
  • Track usage on any hosted website or desktop output
  • Content can be hosted anywhere, not just with MadCap Central
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Analytics Reports Available


Search Queries

Search Queries with No Results


Topic Views

Context-Sensitive Help Calls


Browser and Operating

System Statistics

We use the output analytics feature in MadCap Central and find it easy and convenient. We use the analytics for all of our MadCap Flare projects, regardless of whether they are hosted with MadCap Central or not.

NIGEL LONGLEY | Learning Material Consultant, Construction Industry Solutions Ltd (COINS)

Direct Publishing from Flare to MadCap Central

You can now publish your output directly from the Flare application to MadCap Central. Following this step copies your Flare output files directly to MadCap Central, and does not set the output to “Live”.

MadCap Flare to MadCap Central Icon

Lightweight Editor Enhancements

Several enhancements have been added to the editor, including the ability to add break tags and indent lists, as well as a new visual to identify condition tags.

Lightweight Editor Enhancements Illustration

Watch the Video

Getting Started with MadCap Central

Previous Releases

July 2019

  • Streamlined “Send-for-Translation” Workflow for Your Projects and Files
  • New Enhanced Security Options
  • Bulk Invitation of Authors and Subject Matter Experts

April 2019

  • A Completely Redesigned User Interface Makes Managing Content in the Cloud Easier Than Ever
  • Enhancements to Projects, Tasks and Widgets
  • Bulk Invitation of Authors and Subject Matter Experts

September 2018

  • Scan Projects to Find and Fix Critical Issues with a New Project Reports Page
  • Report Widgets

June 2018

  • Use Your Custom Domain Name for Published Output from MadCap Central

May 2018

  • New Cloud-based Editor for Streamlined Contribution and Review with MadCap Flare
  • Advanced Editing and Reviewing Content in the Cloud
  • New User Types: Authors and Subject Matter Experts
  • Preview Project Files with the New Files View
  • Project Linking via Global Project Linking, Runtime Merging, and Multilingual Output

January 2018

  • Template Manager for Project Checklists

October 2017

  • Customizable Project Checklists to Track Project-Specific Activities and Progress
  • Unlimited Concurrent Live Builds Per Target Using Vanity URL Paths
  • Private URLs for Internal Reviews
  • Exclude Live Builds from Search Engines
  • Project Linking via Global Project Linking, Runtime Merging, and Multilingual Output

March 2017

  • Slack Integration for Notifications

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