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Best Practices for Following European Union and United States Regulatory Requirements for Electronic and Print-based Documentation

Presented By:

photo of Jennifer Morse, Director of Customer Success, MadCap Software, Inc.

Jennifer Morse | Director of Customer Success, MadCap Software, Inc.

photo of Ferry Vermeulen, Founder and Director, INSTRKTIV

Ferry Vermeulen | Founder and Director, INSTRKTIV


Duration: 60 minutes

Webinar Summary

Do you need to get a better understanding of EU and US regulatory requirements regarding electronic and print-based documentation?  Do you want to know how you can save on printing costs and reduce the environmental impact of your manuals?

In this webinar, Ferry Vermeulen, Founder and Director at INSTRKTIV GmbH will help you to determine what information should be included in the packaging and what content can legally be placed online to stay in compliance. Using a simple, step-by-step system that anyone can follow, Ferry and Jennifer Morse, Customer Success Director at MadCap Software, will help guide you through the decision-making process of what content should be included online and what needs to be provided in a print-based format.

In addition, the webinar will provide a high-level overview of the benefits of authoring and managing this regulatory content with a modular, topic-based approach — ensuring that you have maximum content reuse across both web and print-based outputs.

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Meet the Presenters

photo of Jennifer Morse, Director of Customer Success, MadCap Software, Inc.

about the Presenter

Jennifer Morse

Director of Customer Success

MadCap Software, Inc.

Jennifer Morse has over 20 years of software sales experience in the technical communication and content development industry. In addition to overseeing the Customer Success and Sales Engineering team, her focus is to promote customer onboarding, promote the value of the company’s solutions to the marketplace, solicit customer feedback, and report on trends in the industry that can help improve the company’s offerings. Since joining the company in 2006, and prior to moving into the role of Customer Success, Jennifer played an integral role in managing company’s growing sales organization, by increasing market share in the United States, and the expansion into overseas markets, including Europe, the Middle East and India.
photo of Ferry Vermeulen, Founder and Director, INSTRKTIV

about the Presenter

Ferry Vermeulen

Founder and Director


Ferry Vermeulen is the Founder and Director at INSTRKTIV GmbH. INSTRKTIV helps companies create compliant and user-friendly instructions. Read Ferry’s guide to product compliance here: