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Every Page is Page One: Information Design with MadCap Flare

Aug 27, 8:00-9:00 am (Pacific Time) Online Webinar
Presenter: Mark Baker, Author and Content Strategist | Analecta Communications, Inc.

When users attempt to find content using a search, they are not using your help system top-down, but bottom-up. Their decision about whether the topic they have found meets their needs will be made by looking at the topic content, not its place in the TOC. If the reader want to move to another topic, their starting point is the topic they are reading now, not the TOC. No matter how brilliant and consistent your top-down organization is, it is not going to matter if your readers are navigating bottom-up.

Join Mark Baker, Content Strategist and author of Every Page is Page One: Topic-based Writing for Technical Communication and the Web, as he explains why designing and organizing your content for bottom-up navigation will improve how your readers find and consume your content.

Down In the Weeds – Working With Topics in Code in MadCap Flare

Sep 25, 8:00-9:00 am (Pacific Time) Online Webinar
Presenter: Neil Perlin, Certified Flare Trainer and Consultant | Hyper/Word Services

Have you ever had to make a standard change to dozens of topics, perhaps to hundreds or thousands? You can work in one topic at a time in Flare WYSIWYG XML editor – a safe way to work since it keeps you out of the code, but also slow, tedious, and inefficient. Working directly in the code offers greater speed, consistency, and efficiency – if you’re careful and know what you’re doing. In this session, we’ll look at three aspects of working in code. First, we’ll look at best practices for saving and backing up your work. Second, we’ll look at what HTML, XML, and XHTML skills and knowledge you need (Depending on what you need to do, that can be surprisingly less than you expect.) Finally, we’ll look at the mechanics of using Flare itself to work by search and replace and even auto-correct many problems. You’ll leave this session with an understanding of when and how to work in code and a sense of how it can accelerate your work.

Join Neil Perlin, Certified Flare Instructor and owner of Hyper/Word Services, as he presents one of his sessions from MadWorld 2014, the 2nd annual worldwide user conference held in San Diego, California, this past April.

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