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Advance your skills and stay up-to-date with the latest product news with complimentary webinars taught by industry experts and MadCap Software product specialists. All webinars are recorded and registered attendees will receive a link following the conclusion of the presentation.

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Content Modernization with AI Banner

Content Modernization with AI: What Digital Content Publishers Must Do Next

Feb 12, 8:00-9:00 am (Pacific Time)

Presented By:

Photo of Dale Walden, Vice President of Product Management at  | MadCap Software

Dale Walden

Vice President of Product Management | MadCap Software

As digital content publishing accelerates, modernization is no longer a one-off project — it’s an AI-driven, continuous capability. This expert roundtable explores how publishers are transforming manual updates into intelligent, scalable content pipelines that support personalization, multi-format delivery, and global growth. Learn how to modernize without sacrificing quality, governance, or IP integrity, and hear insights from industry leaders shaping the future of digital content in 2026.

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Building a Metadata Management Plan Banner

Building a Metadata Management Plan: The Foundation for Searchability, Personalization, and Intelligent Content

Feb 18, 9:00-10:00 am (Pacific Time)

Presented By:

Photo of Conrad Gottfredson,  at  | APPLY Synergies

Conrad Gottfredson

| APPLY Synergies

Photo of Chris Kocher, Senior Solutions Architect at  | MadCap Software

Chris Kocher

Senior Solutions Architect | MadCap Software

Metadata is the engine behind every scalable, AI‑enabled content ecosystem. It determines how content is found, assembled, reused, delivered, governed, and personalized. Without a strong metadata strategy, organizations struggle with findability, inconsistent experiences, and inefficient content operations.

In this webinar, you’ll learn how to design and implement a practical metadata management plan that enhances searchability, supports personalization, and unlocks automation across your content lifecycle.

Join Con Gottfredson, Founding Partner & Chief Learning and Job Performance Strategist at APPLY Synergies, and Chris Kocher, Senior Solutions Architect at MadCap Software, as they break down the essential components of a modern metadata framework. You’ll discover how to identify the right metadata categories, align structures to organizational goals, and ensure consistent application across teams and tools.

Whether you’re modernizing an existing content ecosystem or creating a metadata strategy from the ground up, this session will help you establish a durable foundation for intelligent, future-ready content.

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MadCap Syndicate: Powering Documentation and AI at Scale Banner

New MadCap Release: Unleash AI-Ready Knowledge Delivery

Mar 11, 8:00-9:00 am (Pacific Time)

Presented By:

Photo of Anthony Olivier, Chief Executive Officer at  | MadCap Software

Anthony Olivier

Chief Executive Officer | MadCap Software

Photo of Dale Walden, Vice President of Product Management at  | MadCap Software

Dale Walden

Vice President of Product Management | MadCap Software

Photo of Jennifer Morse, Vice President of Customer Success at  | MadCap Software

Jennifer Morse

Vice President of Customer Success | MadCap Software

Photo of Chris Kocher, Senior Solutions Architect at  | MadCap Software

Chris Kocher

Senior Solutions Architect | MadCap Software

Content chaos is no longer an operational problem. It’s a business risk—and an AI risk.

Documentation and learning teams are expected to deliver accurate, trusted content across more systems, audiences, and experiences than ever before. Yet most organizations still rely on disconnected platforms, creating duplication, version drift, and governance gaps that AI makes impossible to ignore.

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