As the original creators of RoboHelp®, MadCap Software set out to fill the void following the disbanding of eHelp's development and support teams after that company's acquisition by Macromedia. MadCap Software was founded with a firm commitment to innovation, customer service, and creating next generation products used to create knowledge bases, online Help systems, policy and procedure manuals, software documentation and more. Over the years MadCap Software has focused on developing key product features while expanding its dedicated in-house support staff. Flare is now in its 9th release, and MadCap Software remains dedicated to its original vision.
Learn how MadCap Flare compares to Adobe® RoboHelp® and FrameMaker® with these detailed guides. We have broken down features and capabilities and grouped them into categories including Authoring, Team Collaboration, Importing and Output capabilities.
MadCap Flare offers the highest ROI and lowest cost of ownership of any XML authoring and publishing solution available today. Learn how companies around the globe are utilizing our complete suite of tools to reduce project time, increase productivity and improve the quality and consistency of their documentation.
MadCap Flare is giving us state-of-the-art capabilities while offering the lowest cost of ownership of any authoring software we've seen on the market.”
Harold Gross | Caradigm, a Microsoft | GE Healthcare Company
We were using FrameMaker, RoboHelp, ePublisher; now using MadCap Flare as our single-source authoring tool and haven't regretted the decision for one second.”
| Manager of Technical Publications
I highly recommend MadCap Flare. The staff that created RoboHelp® created MadCap Flare. They are a focused, technical writer specific group. They have excellent customer service and their fees are much less than some of the alternatives. From basic content management and generation to translation management, they have it covered. I am not associated with this company in any way, I am friends with people who use it and one friend who works for the company. I have converted RoboHelp® content to MadCap Flare. It is so much easier than any other software app that I've used.”
| Technical Writer/Editor
Telling the difference between things created in Flare as a PDF and FrameMaker as a PDF will be hard to do. If I were setting up a shop today, I wouldn't look much further than Flare. I think it is hands-down the best all around tool for doing one-stop writing and publishing.”
| Technical Writer
Single-sourcing has been my elusive holy grail for ten years. I tried FrameMaker® with WebWorks, I tried RoboHelp® with Word™, and it wasn't until Flare's output to print that I finally got good results without a lot of hassle.”
| AVST
Architected from the ground up to be the ultimate single-source and multi-channel publishing application, MadCap Flare is built on the newest and strongest technologies available. Written entirely in C# and chosen by Microsoft® as a showcase application for their own Visual Studio product, Flare is revitalizing the technical communication industry. With online publishing capabilities that surpass RoboHelp® and print publishing comparable to FrameMaker®, MadCap Flare is a true single-sourcing tool designed to not only help save you time, money and resources, but improve the quality and accessibility of your documentation.
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Single-sourcing is documentation best practices. RoboHelp® creates online Help. FrameMaker® creates PDF documents. Flare creates both, as well as an output for mobile devices, and much more.
Save time, reduce redundancies and improve your documentation control with MadCap Flare.
MadCap guarantees at least one major release every 12 months to ensure that customers and new technologies are supported almost as soon as they become available.
Flare is much easier to use, more intuitive and more powerful (and it seems more reliable and flexible) than any of the tools I have used so far, and I've used quite a lot.”
| Technical Writer, Tektronix
Using two different tools was a complicated way to publish content, and I began reading about a new generation of single sourcing solutions that could handle both my print and online needs.”
| Cymphonix
I've been a struggling RoboHelp® user since version X5. If you're looking for a robust, yet easy-to-use RoboHelp® replacement, you've come to the right place!”
| eSembler
Learn why more and more companies are making the switch to MadCap Flare to solve their online and print documentation needs.

"We tried Flare out for a trial period, and within that trial period we were able to do everything that we wanted to do and then some. Using Flare was the difference between riding a skateboard versus driving a Ferrari."
- Gregory Owens, Senior QA Engineer

"We did side-by-side testing with a number of competitors, and when we pulled in information using other products, we couldn’t use it right away. By contrast, Flare pulled in information so fast and so cleanly that there was very little to do to make it work. We could start using upgraded projects almost immediately. Flare simply smoked the field. We had more than 40 Help projects alone to upgrade from RoboHelp X5. Flare allowed us to do most of the conversion in a single business quarter while simultaneously managing our normal workload."
- Don Rasky, Senior Technical Writer

MadCap has provided our technical documentation team with flexible tools and the ability to accurately manage our operations while maintaining compliance with standards and regulations.
- Laszlo Gasztonyi, Chief Technology Officere

"We needed a platform that would allow our online documentation to be easily accessible," said Michael Johnston, marketing executive for Squire Technologies. "MadCap Flare and Contributor have made it very easy for us to create intuitive online documentation and achieve the exact style and design we had in mind

A leader in Internet Management solutions, Cymphonix replaced Adobe® FrameMaker® with MadCap Flare to provide organizations with intuitive online Help, mobile and print documentation.

See how Flare replaced Adobe® RoboHelp® and FrameMaker® to streamline workflows across Picis business groups and create a consistent brand online and in print.

Technical Expressions is delivering highly consistent, best-in-class documentation while reducing project costs and time for clients. Flare has replaced RoboHelp® as the firm's technical communications software of choice.

"When we began rewriting our software as Web-based applications, we wanted an authoring product that was optimized for the Web and could provide true single-sourcing. That product was Flare."
- Adrienne Pugh, Technical Writer
You guys are the best. I'd be lost without Flare. I can't even imagine having to go back to RoboHelp®.”
| Austin Technical Services
Read what some of the most respected minds in the technical writing community have to say about MadCap Flare.
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