MadCap Flare brings together all of the tools necessary in building an online guide. Web delivery, search, content management and print output. Whereas before you would require multiple departments or people, MadCap streamlines the approach and therefore the cost."

Lyndon Bye | Digital Marketing Manager at WDS

Flare and Microsoft TFS basically do everything we need, so we don't need to spend all that money on a traditional content management server."

Lynn Carrier | Senior Manager, Technical Publications

Our support team is seeing anywhere from a 10% to 30% drop in 'how-to' calls, which suggests that customers are finding it easier to follow the Help instructions."

Riyaz Adamjee | Manager of Communications Services

Madcap Software has provided our technical documentation team with flexible tools and the ability to accurately manage our operations while maintaining compliance with standards and regulations."

Laszlo Gasztonyi | Chief Technology Officer

Flare's mobile output is platform-independent, so we didn't have to customize anything for the GPS device. It worked immediately."

Heather Winch | Technical Writing Department Manager

In one translation of Onset's updated Help system alone-from English into French-Argo was able to cut 26 percent of the project time and costs."

Peter Argondizzo | President & Operations Manager

We could have just imported RoboHelp content and all the formatting directly into MadCap Flare, but once we had the raw content, we entirely rebuilt the Help system in Flare. In doing so, we were able to take advantage of Flare's broad format support and multi-channel publishing capabilities to eliminate the previous workarounds."

Debbie Richards | Creative Interactive Ideas

Using Flare, we have cut our production time by 50%, a savings of 40 to 60 man-hours with each release of our documentation."

Case Farley | Senior Technical Writer

Using the integrated functionality of MadCap Lingo and Flare, we can preserve our links, formatting, and other data. Now our translator can focus on localization and not recreating the document. The efficiencies we've gained have been as dramatic as moving from a typewriter to using Microsoft^® Word™."

Daniel Ng | Manager of Knowledge Management

The single-sourcing in MadCap Flare is tremendously advantageous for quickly delivering the content our customers need. Once we developed the documentation, it took us just two days to build two CHM files for our SDKs, nine PDF manuals, and a full Web Help version of all the documentation to meet the deadline for our product launch."

Harold Gross | Caradigm, a Microsoft | GE Healthcare Company

Our client asked how many extra months it would take to produce a knowledge base. I explained that, by generating it as online Help, we could complete it with the rest of the project. That's the power of Flare."

Rahel Bailie | President

The ability to eliminate workarounds for our Japanese localization, Flare's ease of use, and its reusable snippets together are allowing us to realize a number of efficiencies throughout the localization process. Based on our current status, we expect to cut our project time by at least 30 percent while delivering a consistent quality experience across all seven languages. And that translates into a better, more cost-effective product for our customer."

Jean-Baptiste Daian | Co-founder and President

With Flare, we are able to complete our print documentation and online Help projects at least 25% faster, and our online Help is a great deal more responsive, with a much more robust and reliable search component."

Nancy Hutson Hale | Director, Education Service

The cost evaluation showed that our copies of MadCap Flare basically paid for themselves with just one set of single-sourced documentation," Sullivan said. "Equally important, our writers are achieving faster delivery to support the many tight turnaround situations we face each year."

Chris Sullivan | Director of Training and Documentation

Using features in Flare, such as single-sourcing, reusable snippets, and conditional tags, basys also has significantly cut the time for maintaining its documentation-completing some updates in minutes that once took hours. Flare replaces the Adobe RoboHelp content authoring tool.