MadCap Feedback™ Server — User Feedback and Reporting

Get live user feedback on your content for Web-based and desktop documentation which allows you to monitor, analyze, and improve your content.

• Gain insight into what users are looking for, finding, and not finding
• Improve Author-Reader connection by allowing readers to rate topics and add comments
• Respond to user comments without republishing content
• Two implementation options (Feedback Server or MadCap Hosted Service) make installation a breeze
• Create actionable feedback charts from user statistics

See Flare and Feedback In Action as MadCap's Knowledge Base >
Open our knowledge base and notice the topic ratings (stars near the TOC) and comments at the bottom of the page.

MadCap Feedback Hosted Service

Gain all of the new feedback benefits without any additional servers, hardware, or maintenance by having MadCap Software do the hosting for you.

Use the Feedback Explorer to see and track all reader activity using a user friendly interface. The Feedback Service works with both Web-based and desktop documentation formats. (MadCap hosts only feedback data, not your output files)

The Feedback Service is offered as a hosted service in increments of 3, 6, and 12 months.

To test drive the Feedback Service contact sales at: (858) 320-0387 or email: sales@madcapsoftware.com.

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