Previous Webinars
If you missed one of our webinars, you can view a recording of it below.
Flare Single-Sourcing: My Ten Best Practices
Attend this live and interactive demo to learn first-hand from Chris Sullivan, Director of Technical Communication and Social Media at AVST, about his 10 best practices to Flare single-sourcing.
Presenter: Chris Sullivan, Director of Training and Documentation, AVST
Recorded: July 1, 2010 10-11 am (Pacific Time)
Attend this live and interactive demo to learn first-hand from Chris Sullivan, Director of Technical Communication and Social Media at AVST, about his 10 best practices to Flare single-sourcing.
Presenter: Chris Sullivan, Director of Training and Documentation, AVST
Recorded: July 1, 2010 10-11 am (Pacific Time)
 
What's new in MadCap Flare V6
Attend this live and interactive demo to see what’s new in the latest version of MadCap Flare. This is the perfect opportunity to ask questions and learn more about the Flare application and its rich features.
Presenter: Mike Hamilton, MadCap Software, Inc.
Recorded: March 3, 2010 10-11am (Pacific Time)
Attend this live and interactive demo to see what’s new in the latest version of MadCap Flare. This is the perfect opportunity to ask questions and learn more about the Flare application and its rich features.
Presenter: Mike Hamilton, MadCap Software, Inc.
Recorded: March 3, 2010 10-11am (Pacific Time)
 
Cascading Style Sheets (Part 3): Images
In this free tools-neutral webinar, you’ll learn about specifying and using images and image controls in Cascading Style Sheets (CSS).
The CSS specification allows for the sort of fine image control you expect from the highest end desktop publishing systems. But the mysteries of what to set and how are usually beyond most mortals. If you want to learn the darkest secrets of working with images in CSS, this webinar is for you.
Presenter: Mike Hamilton, MadCap Software, Inc.
Recorded: February 23, 2010 9-10am (Pacific Time)
In this free tools-neutral webinar, you’ll learn about specifying and using images and image controls in Cascading Style Sheets (CSS).
The CSS specification allows for the sort of fine image control you expect from the highest end desktop publishing systems. But the mysteries of what to set and how are usually beyond most mortals. If you want to learn the darkest secrets of working with images in CSS, this webinar is for you.
Presenter: Mike Hamilton, MadCap Software, Inc.
Recorded: February 23, 2010 9-10am (Pacific Time)
 
DITA: 10 Things To Know (Part 2)
During this 2nd part of a 2 part webinar, Bernard Aschwanden guides people who are new to DITA through the top 10 things they should know to get a grounding in DITA ideas, technology, and tools.
Presenter: Bernard Aschwanden, President, Publishing Smarter
During this 2nd part of a 2 part webinar, Bernard Aschwanden guides people who are new to DITA through the top 10 things they should know to get a grounding in DITA ideas, technology, and tools.
Presenter: Bernard Aschwanden, President, Publishing Smarter
 
DITA: 10 Things To Know (Part 1)
During this 2 part webinar Bernard Aschwanden guides people who are new to DITA through the top 10 things they should know to get a grounding in DITA ideas, technology, and tools.
Presenter: Bernard Aschwanden, President, Publishing Smarter
During this 2 part webinar Bernard Aschwanden guides people who are new to DITA through the top 10 things they should know to get a grounding in DITA ideas, technology, and tools.
Presenter: Bernard Aschwanden, President, Publishing Smarter
 
Task Analysis for Developing Policies & Procedures Content Your Users Need and Prefer
In this tools-neutral webinar filled with anecdotes and examples, Raymond Urgo presents the principles and techniques for analyzing business processes and tasks that enable you to design policies and procedures topics and content that are performance-, not subject-, based.
Presenter: Raymond Urgo, Principle, Urgo and Associates
In this tools-neutral webinar filled with anecdotes and examples, Raymond Urgo presents the principles and techniques for analyzing business processes and tasks that enable you to design policies and procedures topics and content that are performance-, not subject-, based.
Presenter: Raymond Urgo, Principle, Urgo and Associates
 
MadCap Lingo 3 - What's New
This live demo will provide an overview of MadCap Lingo, its ,modes of operation, and will focus on the new functionality added for version 3.
Presenter: Mike Hamilton, MadCap Software, Inc.
This live demo will provide an overview of MadCap Lingo, its ,modes of operation, and will focus on the new functionality added for version 3.
Presenter: Mike Hamilton, MadCap Software, Inc.
 
APIs and SDKs — Breaking into and Succeeding in a Specialty Market
In this tools-neutral webinar, you'll learn what APIs and SDKs are and the similarities and differences between them, who uses APIs and SDKs and why, the benefits and drawbacks of API/SDK writing, and more.
Presenter: Ed Marshall, Principle, Marshall Documentation Consulting
In this tools-neutral webinar, you'll learn what APIs and SDKs are and the similarities and differences between them, who uses APIs and SDKs and why, the benefits and drawbacks of API/SDK writing, and more.
Presenter: Ed Marshall, Principle, Marshall Documentation Consulting
 
Indexing Boot Camp: How to take control of your index and still meet your deadline
In this free webinar, indexing expert Sue Heim covers tips for indexing online documents. Included is an overview of an index — what it is and what it isn't, the different types and styles of indexes, and why an index is important. Learn how to improve your online documents in one hour!
Presenter: Sue Heim, Lead Technical Writer for PGP Corporation
In this free webinar, indexing expert Sue Heim covers tips for indexing online documents. Included is an overview of an index — what it is and what it isn't, the different types and styles of indexes, and why an index is important. Learn how to improve your online documents in one hour!
Presenter: Sue Heim, Lead Technical Writer for PGP Corporation
 
What's new in Blaze 2.0
Blaze 2.0 now supports DITA import and export with no Open Toolkit hassles. If you have DITA content and you don't want to fuss with the hassles of the Open Toolkit, this is the webinar for you.
Presenter: Sharon Burton, MadCap Software, Inc.
Blaze 2.0 now supports DITA import and export with no Open Toolkit hassles. If you have DITA content and you don't want to fuss with the hassles of the Open Toolkit, this is the webinar for you.
Presenter: Sharon Burton, MadCap Software, Inc.
Topic-based authoring: Doing more with less
Regardless of the tool you use to develop content, this webinar introduces you to topic-based content development, shows you how to plan, and explains how to leverage the content you develop. You’ll leave this event with vocabulary, planning ideas, and knowledge to help you move to the next level.
Presenter: Sharon Burton, MadCap Software, Inc.
Regardless of the tool you use to develop content, this webinar introduces you to topic-based content development, shows you how to plan, and explains how to leverage the content you develop. You’ll leave this event with vocabulary, planning ideas, and knowledge to help you move to the next level.
Presenter: Sharon Burton, MadCap Software, Inc.
What's New in Flare Version 5
This demonstration will provide information about the functionality that has been added to the new release of MadCap Flare. Items covered will include DITA support, Relationship Tables, the new Code Editor, Thumbnails, and much more.
Presenter: Mike Hamilton, VP MadCap Software
This demonstration will provide information about the functionality that has been added to the new release of MadCap Flare. Items covered will include DITA support, Relationship Tables, the new Code Editor, Thumbnails, and much more.
Presenter: Mike Hamilton, VP MadCap Software
MadCap Lingo Overview
This demonstration will show the typical work flow models for using MadCap Lingo as either a translation memory tool or for using it as a management tool to support an external translation memory tool chain.
Presenter: Mike Hamilton, VP MadCap Software
This demonstration will show the typical work flow models for using MadCap Lingo as either a translation memory tool or for using it as a management tool to support an external translation memory tool chain.
Presenter: Mike Hamilton, VP MadCap Software
Cascading Style Sheets (Part 2): Fonts and beyond
In this free tools-neutral webinar, you’ll learn about specifying and using fonts and font controls in Cascading Style Sheets (CSS). If you want to learn the darkest secrets of working with fonts in CSS, this webinar is for you.
Presenter: Mike Hamilton, VP MadCap Software
In this free tools-neutral webinar, you’ll learn about specifying and using fonts and font controls in Cascading Style Sheets (CSS). If you want to learn the darkest secrets of working with fonts in CSS, this webinar is for you.
Presenter: Mike Hamilton, VP MadCap Software
Creating Policies & Procedures That Get Used - Making Your Business Run More Effectively
In this tools-neutral webinar Raymond Urgo shares a framework for managing P&P documentation projects. He also cover topics such as different approaches, styles, and formats for presenting P&P content, and how to choose between formats.
Presenter: Raymond Urgo, President, Urgo Associates
In this tools-neutral webinar Raymond Urgo shares a framework for managing P&P documentation projects. He also cover topics such as different approaches, styles, and formats for presenting P&P content, and how to choose between formats.
Presenter: Raymond Urgo, President, Urgo Associates
Cascading Style Sheets (Part 1): Introduction and Overview
In this tools-neutral webinar, you'll learn the basics of Cascading Style Sheets (CSS). As more tools are moving to HTML, XHTML, and XML, it's important to know what goes on under the hood to solve issues, make the changes you want, and understand why your content looks the way it looks.
Presenter: Mike Hamilton, MadCap Software
In this tools-neutral webinar, you'll learn the basics of Cascading Style Sheets (CSS). As more tools are moving to HTML, XHTML, and XML, it's important to know what goes on under the hood to solve issues, make the changes you want, and understand why your content looks the way it looks.
Presenter: Mike Hamilton, MadCap Software
Users: Who are These People and What do They Want?
This tool-independent webinar discusses creating the wrong content for the wrong user is as bad as creating nothing at all. Learn to identify your users and decide how to support them. Reduce costs and schedules by providing the right information.
Presenter: Sharon Burton, MadCap Software
This tool-independent webinar discusses creating the wrong content for the wrong user is as bad as creating nothing at all. Learn to identify your users and decide how to support them. Reduce costs and schedules by providing the right information.
Presenter: Sharon Burton, MadCap Software
Controlling Costs by Controlling Language
This tool-independent webinar shows how simplified language options can reduce page count, decrease translation expense, and improve comprehension among non-English audiences. But is it appropriate for you? Find out.
Presenter: Brenda Huettner, P-N Designs, Inc.
This tool-independent webinar shows how simplified language options can reduce page count, decrease translation expense, and improve comprehension among non-English audiences. But is it appropriate for you? Find out.
Presenter: Brenda Huettner, P-N Designs, Inc.
Planning Topic-based Authoring: Working in a Use Case or Scenario-based Environment
In this tools-independent webinar, learn how to identify topics and plan projects in a Use Case or Scenario-based development environment.
Presenter: John Hedtke, JVH Communications
In this tools-independent webinar, learn how to identify topics and plan projects in a Use Case or Scenario-based development environment.
Presenter: John Hedtke, JVH Communications
Can your HAT be a Content Management System?
This tool-independent webinar discusses how you might use the hidden features in your existing HAT tools as a Content Management System.
Presenter: Neil Perlin, Hyper/Word Services
This tool-independent webinar discusses how you might use the hidden features in your existing HAT tools as a Content Management System.
Presenter: Neil Perlin, Hyper/Word Services

