Customer Spotlight
MadCap Software is the new industry standard in authoring and multi-channel publishing with thousands of corporate, government, and academic customers worldwide. Below is just a sample of the organizations, listed by category, using our products.
Read industry-specific case studies to see how our customers use MadCap Software to dramatically improve authoring and translation efficiencies, enhance their customers' and users' experiences, and increase the quality, accessibility and accuracy of their documentation.
Academic
Customer List
- Boise State University
- Bowling Green State University
- CAESY Education Systems
- Carnegie Mellon University
- DBK
- Ecollege
- Education Networks of America Inc.
- Humber College
- IconLogic Inc.
- ICT
- Learn.net
- Learning Objects Inc.
- Lower Canada College
- Kansas State
- Mercer University
- Missouri State University
- Montgomery College
- OH-Miami University
- Pearson Education
- Princeton University
- Research Foundation of SUNY
- San Diego State University
- San Francisco State University
- Swinburne University
- Towson University
- UBC Fisheries Centre
- UGPTI - NDSU
- University of California Berkeley School of Public Health
- University of California San Francisco
- University of California Los Angeles
- University of Hartford
- University of Idaho
- University of Illinois
- University of Massachusetts
- University of Minnesota
- University of N. Dakota
- University of Texas at Austin
- University of Washington
- USC Center for Scholarly Technology
- Washtenaw Community College
- West Virginia University
Case Studies
Carnegie Mellon University
Instructors Use MadCap Flare to Teach Software Documentation Best Practices
Humber College
Uses Flare to Deliver Online Humanities Course
Towson University
Uses Flare to Teach Online Help Authoring Best Practices
Swinburne University
Students use MadCap Flare to learn online practices and concepts that apply to DITA
Consumer Products and Retail
Customer List
- 3M Canada
- CARQUEST Corporation- Raleigh DC
- The Coca-Cola Company
- Control Arts Inc
- CTIS
- CyberText Consulting Pty Ltd
- Digi-Key
- DYMO Corporation
- E & J Gallo
- Eastmond Publishing Ltd (Autograph)
- Edgenet Inc.
- EDP Consult AB
- Elizabeth Arden Salons
- Fairfield Language Technologies
- former03 GmbH
- FOX Racing Shox
- GEAC Computers Ltd.
- Giant Eagle
- Halliburton ESG
- Honda R & D America's Inc
- Honeywell
- Kelley Bluebook
- KeyChainData
- LandWorks Inc.
- LizardTech Inc.
- Lucatec GmbH
- lululemon Athletica
- m-audio
- Mediaware
- Motocom
- Nike Inc.
- Poweradvocate
- R.J. Reynolds Tobacco Co
- Scholastic Inc
- Wendy's International, Inc.
Case Studies
FOX Racing Shox
Fox Racing Shox modernizes online documentation with MadCap Flare
Energy
Customer List
- Actel Corporation
- Allegro Development
- Bantrel Engineering Co.
- California Energy Commission
- Chevron Corp
- ExxonMobil Exploration Co.
- Implicit Monitoring Solution
- Northrock Resources Ltd.
- Pacific Gas and Electric Company
Case Studies
Actel Corporation
Uses MadCap Flare to Reduce Production Time by 50 Percent and Enhance Customer Experience
Financial and Consulting Services
Customer List
- Accenture
- Advanced Language Translation
- Alliance Bernstein
- ALOC A/S
- Americredit Corp
- Ameriquest Mortgage Co.
- Apollo Enterprise Solutions
- Argo Translation, Inc.
- Asset Management Advisors
- Automatic Payroll Systems Inc.
- Bank of America
- Barclays
- Bear Stearns
- BrokerStore Inc.
- Caterpillar Financial Services
- CFS
- Chase Education Finance
- CheckFree Corporation
- CitiGroup
- Communicator
- Creative Interactive Ideas
- Credit Risk Management
- CUSA Technologies (A Fiserv Co.)
- Dow Jones&Company
- Edfinancial Services
- Encore Credit Co.
- Fidelity Information Services Inc
- Encore Credit Co.
- Fidelity Information Services Inc
- Fiserv
- Gerling Insurance UK Ltd
- GMAC-RFC
- Harland Financial Solutions
- H&R Block
- Impac Companies
- Intentional Design
- ING Direct
- InvestLink
- JIWA Financials
- John Hancock
- JPMorgan Chase
- Key Point Consulting
- KMS
- KPMG
- MILA Inc.
- Netage Solutions
- New York State Credit Union League
- PBS Financial Systems Inc.
- Pioneer Investments
- Sterling Payment Technologies
- TeamFinancial
- Technical Expressions
- TruSource/ Union Bank of California N.A.
- Valiant Financial Software Ltd
- Wachovia
- Washington Mutual
- Wausau Financial Systems
- Wells Fargo
- Wescom
Case Studies
Argo Translation, Inc.
Uses MadCap Lingo and Flare to Optimize Localization Consistency and Cut Project Time
Technical Expressions
Uses MadCap Flare to Deliver Best-in-Class Online and Print Documentation
Creative Interactive Ideas
Cut development of multi-channel training content by nearly half
Advanced Language Translation
Uses MadCap Flare to cut localization by up to 30 percent
Intentional Design
Flare used to complete a health management system in six weeks
General
Customer List
- 3SL
- AboveE Technology Inc.
- Active G
- ADS
- Agresso R&D
- ALGO GmbH
- AMSJM-BDP
- BD
- Buro Heim
- TechCom Manager
- Wincor Nixdorf Internatioonal GmbH
Case Studies
TechCom Manager
Topic-based writing to the rescue: project considerations for managers
Government
Customer List
- AODC
- Army Recreation Machine Program
- Australian Research Council
- City of Minneapolis
- Commonwealth Dir of Pub Pros
- Commonwealth Secretariat
- DECA
- Department of the Attorney General
- Department of Defense
- Dept of Public Safety&Emergency
- Eagan McAllister Associates Inc.
- Edmonton Police Service
- Government of Quebec
- MA Dept of Revenue
- MN Secretary of State
- NAVAIR TSD
- Ontario Ministry of Agriculture and Food
- Pacific Northwest National Laboratory
- Social Security Administration
- State Electric Supply Co.
- State of NY
- State of WA Dept Corr
- State Policy Network
- United Nations
- U.S. Department of Labor
- USDA-ARS
- US Air Force Academy
- US Army Corps of Engineers
- US Army Environmental Command
- US Army
- US Coast Guard
- US Department of State
- US DOT/VOLPE CENTER
High Tech
Customer List
- Actel Corp.
- Activeworx Inc.
- Advance Fiber Optics Inc.
- Agilent Technologies
- Alpha Systems
- Altera
- Archway Systems
- Armada
- ARX Corp.
- Asta Development PLC
- ATERAS
- Atlas Technologies
- Autotask Corporation
- Avanade
- Avega
- AZORA
- Basys
- Battelle
- BIO-key
- Biotek Instruments
- BlackLine Systems
- BlackWood Systems Inc.
- Bluestreak
- Boxworks Technologies
- BreakAway Ltd
- brownstone
- BST Global
- Century Consultants Ltd.
- CGI Inc
- Channel Advisor
- ChristianSteven Software
- Cohesive Technologies
- Colorado Custom Ware Inc
- Comet Computer GmbH
- Compix
- COMPUWARE CORPORATION
- Comsense Inc.
- con terra GmbH
- Concepts NREC
- Cox Communications
- D4D Technologies
- DAT/EM Systems International
- Data I/O
- Dell Computer
- Diffraction International LTD.
- dis-corp
- DispenseSource Inc
- DRS Technologies
- Eatec
- EdenTree Tech
- EmailLabs
- EMC
- Emergin
- EMIS Ltd
- EndForce Inc.
- ESRI
- EVI technology
- Eyeris Inc.
- FACTUR Billing Solutions GmbH
- FastTrack Pty Ltd
- FFEI
- Five Star Computing Inc.
- Frontline Solutions
- Galbraith Media
- Garmin
- GCom2 Solutions
- GDCM
- GEMCOM
- Gemini Positioning Systems Ltd.
- Getinge IT Solutions ApS
- Google Inc.
- GPRO Technologies
- HBGary
- Hewlett-Packard
- HR3 Pty Ltd
- ID Systems Inc.
- IFU Hamburg GmbH
- Infogix
- Intel
- Intel Corporation
- Intelliflo Ltd
- Intellisync
- Internet Security Systems
- Intuitect.com
- IPS Sendero
- Ipswitch Corporation
- ISOdx Rapid Resolve
- Jenkon
- Juris Inc.
- Korbitec
- Leica Geosystems Geospatial Imaging
- LG Electronics Inc.
- Liberty IMS
- Lyris Technologies Inc.
- Macrovision
- MagicIT AB
- Marex Group Inc.
- Mediafour Corporation
- Mediware Information Systems Inc.
- medQ
- Memex Technology Ltd
- Metafore
- Microcraft
- Microedge
- MoreThanData
- Morris Communications
- Morris DigitalWorks
- MSA Focus
- MTI Systems Inc.
- MYOB US Inc.
- Napster
- Nav N Go Kft
- Net Manage
- NetWitness
- Network Automation
- Network Intelligence Corporation
- NIIT
- Nokia
- Northgate IS
- Objectvideo
- OddCast
- Open Systems Inc.
- OPSI Systems
- Pc-Dispatch Inc.
- PCi Corporation
- Phoenix Systems Group Inc.
- Point2 Technologies
- Policy Technologies International
- Prime Consulting Australia Pty Ltd
- Pristine Solutions Ltd
- Pro-Concept SA
- Provenir
- Qualcomm
- Radium Technologies Inc.
- Rich Media Technologies Inc.
- Rockwell Automation
- SafeNet Inc.
- Sander & Doll AG
- Scanjour A/S
- Schlumberger Information Solutions
- sensitech
- ShopTech Systems Ltd.
- SigmaTEK Systems LLC
- SI-INTL
- Smart Info Design
- Smead Development Group
- Smith Micro (Allume Division)
- Smith Owen Associates
- Soft Informatique Inc.
- Softrax Corporation
- solegy
- Sony
- Sony Computer Entertainment America
- Sony Computer Entertainment Europe
- Southern DataComm
- spotfire
- SRA
- StepNexus Ltd
- Stoneridge Technical Services
- Stratacache
- Stratus Data Systems Inc.
- Summit Information Services
- Sundance Digital
- SyncVoice Communications
- Synergy.Net Ltd.
- Syscon Justice Systems Canada Ltd.
- TAC AB
- TBD Consulting Inc.
- TCSC
- tecnicom
- Teknica Petroleum Services Ltd.
- TeraHop Networks
- Textron Inc.
- Thiemo Sammern IT-Beratung GmbH
- Thomson Elite
- ThoughtMap
- Timextender A/S
- Tokairo
- Topcon Positioning Systems Inc.
- TouchNet
- TransactTools Inc.
- Truition Inc.
- TUV SUD Industrie Service GmbH
- TYBRIN Corporation
- Venaca
- Vertical*i
- VerySimple Inc.
- Visiprise Inc.
- Vocalocity Inc.
- Walking Orbit
- Westar Corporation
- Westbrook Technologies
- William G Dempsey
- Wimba
- XDimensional Technologies Inc.
- Xeneca
- Xenysys Inc.
- Xerox Corporation
- Xsensor
- Zeacom Limited
- Zedak
- ZONECORP INC.
- Zygo Corporation
Manufacturing
Customer List
- A. Schulman Inc.
- Aerotech Inc.
- Breecher
- Butler Manufacturing Co.
- Camstar
- Caterpillar
- Contact Innovations Inc.
- Crestron Electronics
- DancinDogg Golf
- Dantec Dynamics A/S
- Datacard Group
- Dexter + Chaney Information Now
- Electro Scientific Industries Inc.
- ESI Inc.
- FineTooth
- Heat Transfer Research Inc.
- HIMA Paul Hildebrandt GmbH Co
- I/Gear Inc.
- Infologic Nederland B.V.
- Intermec Technologies Corporation
- Jager Buildings
- John Deere
- KAB-NX
- KTech
- Lockheed Martin
- MiTek Industries
- Parallax Inc.
- Pelam Engineering AB
- Psion Teklogix
- Quality Vision International Inc.
- Raytheon
- Ricardo Inc.
- Robert Bosch Corporation
- Sensormatic Electronics Corporation
- Square D Company
- TA Instruments
- Teradyne Inc.
- Thales Navigation
- Trane / American Standard
- VAT Vakuumventile AG
- Vetronix/ ETAS Corp
- Vivosonic
- Waters Corporation
- Yaskawa Electric America
Pharmaceutical and Healthcare
Customer List
- ACS Government Healthcare Solutions
- ACS State Healthcare LLC
- Baumer Optronic GmbH
- ByteBloc Software
- cdc
- Children's Hospital
- CMS
- Delta Healthcare Consulting Group
- DHMC Service Center
- EMPA
- Fontis Healthcare Services Inc.
- FOSS
- Freedom Scientific
- Healthcare Recoveries
- HealthCare Synergy Inc.
- Helse Midt-Norge HEMIT
- Hill-Rom
- Ingenix
- Ingersoll Rand
- Kaiser Permanente
- KCI
- M.D. Anderson Cancer Center
- McKesson Corporation
- Medtronic
- Microsoft Health Solutions
- Multimmodal Technologies Inc.
- NeoTool LLC
- New Innovations Inc.
- NIH
- Optos
- PAREXEL International
- Pfizer Inc.
- Philips Medical Systems
- Sentient Health Pte LTD.
- Siemens Building Technologies Inc.
- Teletracking Technologies
- Trizetto.
- Tufts Health
- VA Med Center
- Varian Australia P/L
- VIASYS Healthcare - NeuroCare
- XLHealth
- Zoll Data Systems
Case Studies
Microsoft® Health Solutions
Microsoft® Uses Flare to Streamline Delivery of Online and Print Documentation
Software
Customer List
- Abvent
- Accruent
- ADERANT
- Advanced Software Technologies Ltd
- Akorri
- AllAboutIT Ltd.
- Altiva Software Inc.
- Ansoft Corporation
- Apex Software
- Birdstep Technology
- Bits n' Bytes Software Inc.
- Boxworks Technologies
- BST Global
- Captaris Inc.
- Cavendish Instruments
- CCC Information Services Inc.
- Business Web Software
- Cambridge Soft
- ChristianSteven Software
- ClickTime Inc.
- CNC Software Inc.
- Comsense Inc.
- Corel Corporation
- Craneware Inc
- DataLever Corp.
- DoubleClick Inc.
- Digital River
- EnSite Inc
- Exact Software /JobBOSS Software
- Future Interactive Software
- JRTwine Software LLC
- Landesk Software
- McKenzie River Software
- Mendocino Software
- Metromedia Software Inc.
- Microsoft Corp.
- Microsoft Health Solutions
- Napster
- Nexa Technologies
- Onyx Graphics
- Open Systems Inc.
- Oracle
- Pegasystems
- Preactor International
- Prezza Technologies
- Pro-Concept SA
- Procede Software
- Quest Software
- Rapattoni Corporation
- Razorsight Corporation
- Red Maple Technologies
- Red Wing Software
- RISA Technologies
- Rockwell Automation
- Rosetta Stone
- Safe Software Inc.
- SafeNet Inc.
- Sage Software
- Salesforce
- ScheduleSoft
- Serena Software
- Shelby Systems Inc.
- DoubleClick Inc.
- ShopTech Systems Ltd.
- Siemens
- SigmaTEK Systems LLC
- Soft Informatique Inc.
- Softrax Corporation
- Spotfire
- SQL Sentry
- Stegosoft
- Strategic Thought Ltd
- Symantec Corp.
- Synaptec Software, Inc.
- Tactician
- Telcordia Technologies
- Tinuviel Software
- TM Software
- VMWare Inc.
- Wallingford Software
- WIS Software
- World Software Corp.
Case Studies
Thinking Windows
Delivers Mobile Web Help in Less Than 30 Days with MadCap Flare
N-able Technologies
Uses MadCap Flare to Modernize Online Help and Documentation
SalesPage Technologies
Completed Their Print Documentation and Online Help 25 Percent Faster
AVST
Uses Flare to Replace Four Documentation Apps, Eliminate the Need for a CMS, Cut Project Time in Half
ezGlobe
Uses Flare to Deliver Consistent Quality Experience…Projects 30 Percent Reduction in Localization
ISOdx, a division of Cranel, Inc.
ISOdx used MadCap Flare and Analyzer to deliver award-winning documentation
G-Pro Technologies
Save six-fold on authoring and translation time using MadCap Lingo and Flare
basys, inc.
Modernizes, streamline web-based content delivery using MadCap Flare
Services
Customer List
- A Written Word
- AAC Global
- Ablewisp Limited
- accenture
- ADP Canada
- ADP Dataphile
- Affiliated Computer Services
- ALPHA CRC LTD
- Altaris Systems
- Alteer Corporation
- Altman-Tech
- ANIMATRIX Computer Arts
- Associated Press
- AuthorDocs Ltd
- Avanti Software Inc.
- AzoogleAds
- Big Pond
- Blue Line Development
- Blueberry Software Inc.
- BNA
- Bodeux International
- Boffin Technologies Ltd.
- Breach Security
- Bright Builders
- Burns Technical Communications
- Byrd Writes Communications
- Bytes People Solutions
- Cambridge Publications Inc.
- Campbell Scientific Inc.
- Carlson Wagonlit
- CaseVault inc.
- Ceridian
- Cherry Leaf
- Citect P/L
- ClearWriting
- CNA Surety
- Commonwealth Auto Reinsurers
- Computershare
- COMSYS
- Connections for Business
- Connotate
- Content By Design
- CS STARS LLC
- CSAA - Inter-Insurance Bureau
- CSI
- Dataflux Corporation
- DaVinci Group Inc.
- Deloitte Services LP
- Digital Publications LLC
- Dimension Data
- Diskeeper Corporation
- Docs&Data Design
- DTCC
- DynCorp International
- Dyste Business Development
- Edifecs
- edoras GmbH & Co. KG
- EISI
- E-Lynxx
- eolas informationsdesign gmbh
- eTRAIN ONLINE Inc.
- EUC Nord
- Fairway Management
- FGIC
- FiREapps
- Friedman Billings Ramsey Intl Inc.
- Frontline Technical Documentation
- FSAdvisors
- Fugro Survey
- FX solutions
- Generatortech Inc.
- Geocentrix Ltd
- Geographic Research
- GeoLearning Inc.
- Global DataCenter Management Ltd.
- GovPartner
- Grenland AsIs North America Inc.
- Guy Carpenter Instrat
- harris
- Help Development Solutions Inc.
- HK Systems
- Hyperformix
- iCrossing Inc.
- IET solutions
- Improving World
- InaPlex Limited
- Infor Global Solutions
- IntelliMax Solutions
- Intenda
- Intentional Design Inc.
- IOTA Localisation Services
- Isilon Systems Inc.
- ITG Inc.
- ITI Fiserv
- Ixia
- JobAps
- JTF Associates Inc.
- KeiYu HelpLab
- Kforce / HP
- KPMG
- Kudos Concepts
- Latz Consulting and software development
- Leadership Directories Inc.
- LEK communications
- LexisNexis Time Matters
- LG Systems Inc.
- Liberty Life
- Linklaters Business Services
- Llesiant
- Luna Pier Technologies
- Manhattan Associates Inc.
- Matrix Development LLC
- Mernovage Consulting
- Metafile Information Systems Inc.
- Mi8
- MyTravel
- National Flood Service
- Neil Bowles Consultancy
- Nielsen Media
- Nita Beck Communications
- NJM Insurance Group
- nSight Inc.
- Numbers International
- Nunes
- OneUp Innovations
- Ounce Labs
- PATLive
- People Business Network
- Plain Words Limited
- Premier Technical Services Inc.
- Project Performance Corporation
- Promodag
- Protech Associates Inc.
- Reconnex Corporation
- Reisinger Resource Group Inc.
- RR Donnelley
- S&D Enterprises LLC
- Sabre Travel Network
- Sabrix Inc.
- Sageline Publishing
- SAIC
- saltlux
- Scribe Consulting
- SCS Ltd
- SDL International
- Seattle Jobs Initiative
- Securitas Security Services USA Inc.
- Shoap Technical Services
- Signify
- SJK Communications Ltd.
- Somertext Ltd.
- Sonitrol Corporation
- sourceText Inc.
- Starcite
- Statistik Austria
- Stratify Inc.
- Sungard Investment Mgt Systems
- Symcor Inc.
- Tactics Ltd.
- Tan Consulting & Services
- TechDeva Informatics
- The Computer Solution Company
- Thomson
- Trans Union
- Transcore Marketing Communications
- Unisource
- Universal Postal Union
- Urban Science
- Vector Informatik GmbH
- Vision Fire & Security
- Vixalun Limited
- Watson Wyatt Worldwide
- Web Marketing Inc.
- Wellington Management Co.
- WM-data AB
- Work Write Inc.
- Wright Information
- Write Angles
- Write Technology
- Write Techs Inc.
- Writers West Inc.
- XLCubed
- Yieldbroker
Telecomm
Customer List
- Airspan Networks Inc.
- Applied Voice & Speech Technologies Inc.
- Avaya
- Avtec Inc.
- Axxcelera Broadband
- Bright House Networks
- Call Streams
- C-COR
- ColdSpark
- Colubris Networks
- CSG Group Pty Ltd
- DCA Services
- DNSstuff
- Fluke Networks
- Indoition Engineering
- Innovisions
- Intervoice Inc.
- LG Electronics
- Magnetic North
- Motorola Inc.
- Navic
- NDS Technologies Israel
- Net Here
- Netwise AB
- Nokia
- Pannaway
- Perspective Labs LLC
- Sabioso
- SchoolNet Inc.
- Spirent Communications
- Syniverse Technologies Inc.
- Telus
- TIKS Enterprise LLC
- Trillium
- turner broadcasting systems
- Vocollect
- World Telecomm Labs