Learn Why Thousands of Leading Organizations Choose MadCap Software Over FrameMaker®
No other solution makes it easier to create modern self-service support and online Help sites, documentation portals, learning centers, training guides, knowledge bases, policy & procedure manuals, and more – all while maximizing content reuse and leveraging multi-channel publishing capabilities.
Start Your Free 30-Day Trial of MadCap Flare Now
From authoring, publishing and translation to cloud-based content management, you can streamline the entire content development lifecycle with MadCap Software. Cutting-edge features and patented technology means your organization stays ahead of the curve with the latest trends in content development and delivery. Easily create content for web, print, desktop and mobile platforms while maximizing ROI across the enterprise.
MadCap Software is the industry standard, with its open, native XML architecture, immensely powerful out-of-the-box features, and large user base. Since we’re growing globally so quickly, we needed to think five steps ahead, and MadCap Flare is the obvious solution to help us hit the ground running.
Joe Bleasdale | Training Manager, disguise
SMART Technologies Replaces Adobe® FrameMaker® and RoboHelp®, Relies on Single-Source Publishing of MadCap Flare to Speed Delivery of a Responsive HTML5 Support Site and PDF Guides
Thanks to MadCap Flare, we’re able to create and deliver content in one place instead of using two different tools, which has allowed us to save a tremendous amount of time.
Ken Schatzke | Senior Technical Writer, SMART Technologies
Leading Enterprise Workflow and Medical Image Archiving Company Replaces Adobe® FrameMaker® with MadCap Flare and Cuts Production Time of Documentation Up to 50 Percent
In the past year alone, we’ve reduced production time from two weeks to less than one week. We’re delighted that this curve keeps diving, and we’re now at the brink of reducing that to possibly hours.
Marc Paquette | Technical Writer, Intelerad
Reduced Development Time by 50%, Cut Localization Costs by 68% and Improved Self-Help by 40%
Replace Multiple Products with a Single Solution
Looking for a Detailed Comparison of MadCap Flare vs. FrameMaker®?
View our detailed comparison of the features and functionality of MadCap Flare vs. FrameMaker® as well as additional case studies on leading organizations making the switch to MadCap Software.
MadCap Value Proposition (MVP)
Transition & Training:
No One Makes It Easier
- Easy Import and Leveraging of Existing Content (including drag and drop import of multiple file types)
- Complimentary Product Training and Technical Support During Evaluation
Technical & Community Support:
We Have You Covered
- Unmatched In-house Technical Support
- Dedicated Customer Success Team
- Global User Community
- Annual Worldwide User Conference
- Free Resources: Frequent Case Studies, Blog Posts and Webinars
Technology & Innovation:
Leading Development from the Most Experienced Team in the Industry
- Extensible Open Architecture
- Scalable for Any Size Organization or Project
- Customer Driven Development
- Products Designed for Superior Usability and ROI
- Advanced Technology to Create Better User Experiences
- Industry Veterans Focused on Innovation Through an Agile Release Cycle
Products Supporting the Entire Content Development Lifecycle
Importing
Leverage existing content from Microsoft® Word, Excel and many other file types with effortless drag and drop import.
Authoring
Maximize content reuse and streamline content development with built-in patented XML Editor and WYSIWYG interface.
Cloud-based Editing, Hosting, Project & Content Management
Track tasks, manage workflows, schedule builds, host content, gather analytics and streamline content contribution and review, all in the cloud.
Subject Matter Expert Contribution & Review
Allow anyone in your organization to review and contribute content using a secure desktop-based application or an easy-to-use cloud-based editor for streamlined content review workflows.
Translation
Reduce costs and increase translation efficiency with advanced translation management, translation memory and project management.
Multi-Channel Publishing
From a single source, publish content to multiple formats including responsive HTML5 for web, mobile, and desktop, as well as high-end print, clean XML and more.
Actionable Usage Analytics
Gather actionable user analytics on your public, private or in-product content to gain valuable insight into how your users interact and consume your content. Continuously improve customer experience and maximize your ROI.
MadCap Connect for Salesforce®
Publish MadCap Flare content directly to Salesforce® Knowledge with just a few clicks.
MadCap Connect for Zendesk®
Publish MadCap Flare content directly to Zendesk® Help Center with just a few clicks.
MadCap Connect for ServiceNow®
Publish MadCap Flare content directly to ServiceNow® knowledge bases with just a few clicks.
Thousands of Leading Global Organizations Trust MadCap Software
MadCap Flare is like a one-stop shop that gives us the ability to easily and quickly publish and customize content. With Flare, we have a solution we can grow with.
Rachel Kotraba | Senior Technical Writer, Cloudistics