MadCap Flare & Central Technical Support
We Are Here To Help
Current maintenance plan customers and free trial users can contact our technical support team Monday through Friday. Our Maintenance plan includes all software updates and upgrades, unlimited inquiries, and more.
Please note: You need your maintenance/subscription key or free trial support key to contact support.
Direct & toll-free numbers for US/Canada
Phone: +1 858-320-0387 |
Toll Free: +1 888-MADCAP-1 |
Fax: +1 858-754-1245
Direct & toll-free numbers
Australia | +61 1800 344 118
Belgium | +0800 19 389
France | +0800 90 61 18
Germany | +0800 1806401
Great Britain | +44 800 086 8294
India | +000 800 050 3495
Ireland | +353 1800 816 355
Netherlands | +31 20 262 1744
New Zealand | +64 800 001 121
Switzerland | +41 800 888 834
Please note: Toll-free numbers only operate within each country.
Callers must be in the country to call the corresponding toll-free number.
UNLIMITED TELEPHONE AND EMAIL INQUIRIES
New Extended Telephone Support Hours
Provides Nearly 24 Hours of Support Monday-Friday
US Pacific Time (UTC -8) | 11:00 PM to 6:00 PM
US Eastern Time (UTC -5) | 2:00 AM to 9:00 PM
Europe (UTC +0) | 7:00 AM to 2:00 AM
Unlimited Email Support
Open a Case
Not on a Maintenance Plan
(or only have access to email
support)?
You can purchase a single telephone support inquiry below or contact sales to Upgrade.
