NEW RELEASES NOW AVAILABLE
MadCap Flare 2020 and MadCap Central Give Documentation
Teams the Edge in Content Development
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Companies like Illumina, Visa, Amazon, Sony, General Dynamics,
Nestlé and Medtronic choose MadCap Software to maximize content
reuse, improve authoring efficiency, reduce support inquiries, improve
customer satisfaction, increase product adoption, reduce translation
costs and maximize ROI across the enterprise.
The latest releases of MadCap AMS, MadCap Flare and MadCap Central add
new cutting-edge enhancements so your team can stay ahead of the curve
and streamline content delivery.
Feature Highlight: Micro Content Authoring for Improved Search
How can you improve search experiences for your users? Micro content. Using
MadCap Flare’s new micro content feature, promote key
pieces of information in search rankings so that common questions are
answered quickly and easily. Featured snippets in search results can be
small chunks of content such as images, GIFs, video, short descriptions
of steps or processes and much more.
Additional micro content use includes:
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Chatbots and Other Machine-Ready & AI Applications
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VR and AR Applications
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Call-Outs for Field-Level Help
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FAQ Databases
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And more!
Feature Highlight: Password-protected Output for Web and PDF
With MadCap
Central, you can control who has access to your content by
easily configuring password protected user access. Without credentials,
users cannot access your web-based output or PDFs, making this option
ideal for internal employees or customer documentation that should not
be accessed by the public.
Now Authors, Subject Matter Experts (SMEs) and Viewers can access your
privatized output with login credentials.
Upgrade Now and Save $300
Upgrade to MadCap Flare 2020 and Take
Advantage of Micro Content Authoring, Data
Analytics, Privatized Output, Drag-and-Drop
Import and More Learn
More
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Upcoming Webinar
Inside the Author’s Studio: Using Micro Content and Analytics for
the Best Documentation Experience
September 16, 10:00 AM PT
How can you make sure you are giving your end users the information they
need and want the most? That’s what micro content from MadCap
Flare and analytics from MadCap Central are all about. Separately,
they’re each great at helping you connect users’ needs with
the most appropriate information. And together, they’re even
better.
In this webinar, MadCap Software Documentation Director Paul Stoecklein,
along with Customer Success Director Jennifer Morse, will walk you
through the main ways that micro content and MadCap Central analytics
can help keep your output relevant and useful, giving your customers the
best documentation experience possible.
Latest Customer Success Story
Unqork Delivers State-of-the-Art, Persona-Based Learning Management
System Website and In-product Help Documentation Using MadCap Flare and
MadCap Central
Since 2017, Unqork, Inc. has been empowering Fortune 500 companies to
create custom applications faster and more cost-effectively using its
visual, no-code application platform. To help customers use its
platform, the company built the Unqork Academy learning management
platform using MadCap Flare and MadCap Central.
MadCap Flare is so critical to us in making sure all
of our documentation is organized. We have hundreds
of small projects, like tickets or articles for the
platform, plus hundreds of topics for the Academy.
These would be unmanageable if it wasn’t for
Flare.
–OLGA GOMONOVA, Head of Client Enablement |
Unqork, Inc.
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Get Prepared with the MAD Certification Bootcamp
Led by Scott DeLoach, Certified MadCap Flare Instructor, this half-day
online bootcamp will cover topics essential to pass the MAD
Certification test, including project structure and navigation, design,
single-sourcing and project management in MadCap Flare.
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Boot camp registration includes the MAD Certification test fee (a
$149 value)
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Stay engaged with live sessions taught by certified instructors
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Chat with the instructors and ask questions during session breaks
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Get prepared to take the MAD Certification test to highlight your
skills and expertise
MadWorld Conference Rescheduled to October 3-6, 2021 in Austin, Texas
As we continue to carefully monitor the latest COVID-19 developments, as
well as routinely seeking guidance from public health authorities and
our partners in Austin, Texas, we have decided that it is in the best
interest of our attendees, speakers, and our staff, to reschedule the
MadWorld conference a second time.
The Good News: The new conference dates are now October
3-6, 2021, with the event taking place at the same location – the
Fairmont Hotel in downtown Austin. Full conference details are here.
Our early registration discount has been extended through the end of the
year, with discounted pricing on the Pre-Conference, Main Conference and
Advanced Workshop.
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