New Release: MadCap Flare 2020 r2
Cutting-edge features and streamlined workflows give organizations like
Cognex, Amazon and Illumina the edge in creating technical
documentation, learning & development programs, user guides,
knowledge bases and more — all while maximizing content reuse and
leveraging multi-channel publishing capabilities.
MadCap Flare 2020 r2 adds new features and enhancements
to keep your productivity at an all-time high, while adding new
improvements to micro content, list creation and management, source
control, Salesforce® and Zendesk®
publishing, and much more.
New features include:
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New micro content styles to customize the look of your micro content
search results, context-sensitive Help calls and more
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New enhancements to list creation and management, including
definition lists
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Styled variables in both the XML Editor and your published content
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New MadCap Connect for Salesforce® and
Zendesk® publishing enhancements
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Support for Accessible Rich Internet Applications (ARIA) and tables
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New Azure DevOps source control support
Feature Highlight: New Micro Content Styles
You can now use custom styles when content is viewed as micro content,
as opposed to how it looks in the full topic. This can be applied to
featured snippets in search, context-sensitive Help calls and more.
Feature Highlight: Major New Enhancements to List Creation and
Management, Including Definition Lists
New enhancements make list creation and management easier than ever. You
can now add definition lists directly from the UI of Flare, as well as
take advantage of several other enhancements to list creation.
Not On Maintenance or Subscription?
Upgrade to MadCap Flare 2020 r2
and Take Advantage of Micro Content Authoring,
Salesforce®,
Zendesk® and
ServiceNow® Publishing, Data
Analytics, Privatized Output, Drag-and-Drop
Import and More
Upgrade Now and Save $300
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Latest Customer Success Story
Cognex, the World’s Leading Provider of Machine Vision, Switches
to MadCap Software to Deliver a Searchable Knowledge Base, Multiple PDF
Guides in Eight Languages and Modern Documentation Website
Around the world, companies rely on Cognex Corporation as their trusted
provider of vision systems, software, sensors and industrial barcode
readers used in manufacturing automation. Cognex has shipped more than 2
million vision-based products to support customers and is considered the
global leader in the machine vision industry, representing over $7
billion in cumulative revenue since the company’s founding in
1981.
With the adoption of MadCap Software’s solutions, Cognex has been
able to:
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Cut their localization costs by 68%
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Cut their development of new product documentation by more than 50%
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Increase page views by 41% over the original knowledge base site
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Improve overall customer satisfaction and user experience
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Replace multiple products with a single solution:
Adobe® RoboHelp®,
Adobe® FrameMaker®,
Adobe® InDesign®,
Microsoft® Word
In the past, creating documentation for a new
product could take several months. Now, with MadCap
Flare, I can leverage existing content and produce
the new documentation in as little as two to four
weeks.
–KELLIE FREEMAN, Principal Technical Writer |
Cognex Corporation
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Don’t Miss Our Upcoming Webinars
MadCap Flare 2020 r2 New Release – Find Out What’s New
October 15, 10:00 AM PT
In this webinar, Jennifer Morse, Director of Customer Success, and
Jorgeo Catolico, Customer Success Manager, will walk you through the
latest features and enhancements added to Flare to streamline content
delivery.
Register
Now
Chatbots and Translation: How Micro Content Authoring Can Fuel Chatbots,
Customer Self-Help and an Enhanced Customer Experience
October 29, 10:00 AM PT
In this webinar, Scott Bass, Principal Consultant and Luciana Alvear
Voigt, CEO, will discuss the latest chatbot technology advancements, and
how chatbots can be a critical solution for organizations looking to
reduce technical support inquiries. We’ll discuss steps you can
take to develop effective content for chatbots while also keeping
translation in mind.
Register
Now
Techniques for Great Landing Pages
November 5, 10:00 AM PT
In this webinar, you’ll learn a range of advanced techniques for
enhancing your landing pages and making them work brilliantly on a range
of devices. Matthew Ellison, Director of UA Europe will cover Responsive
Layout, Flexbox Layout, mouseover animations, menu proxies and
demonstrate how to use jQuery to pull in descriptions from other topics.
Register
Now
Sign Up for One of Our Next MAD Certification Bootcamps
Led by Scott DeLoach, Certified MadCap Flare Instructor, this half-day
online bootcamp will cover topics essential to pass the MAD
Certification test, including project structure and navigation, design,
single-sourcing and project management in MadCap Flare.
Our next bootcamp dates are November 17 and
December 8 at 9:00 AM PDT.
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Boot camp registration includes the MAD Certification test fee (a
$149 value)
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Stay engaged with live sessions taught by certified instructors
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Chat with the instructors and ask questions during session breaks
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Get prepared to take the MAD Certification test to highlight your
skills and expertise
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