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MadCap Insider: May, 2019

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Welcome to the May issue of MadCap Insider. Fresh off of the completion of another successful MadWorld user conference, excitement surrounding MadCap Flare 2019 and MadCap Central has been tremendous.
MadCap Insider, Issue No. 25, May 2019

Welcome to the May issue of MadCap Insider.

Fresh off of the completion of another successful MadWorld user conference, excitement surrounding MadCap Flare 2019 and MadCap Central has been tremendous. As conference attendee Kathy Hennessy tweeted during a session, “The takeaway that has me the most excited so far is micro content – literally danced in my chair thinking about how I can put it to use right away.”

Micro content authoring is just one of the major new features available in Flare 2019. Learn how you can create new machine and AI-ready micro content directly in the Micro Content Editor, or repurpose your existing content, such as a topic or snippet, for use as micro content.

Our latest customer success story comes from Fred IT Group, Australia’s largest pharmacy IT solutions provider, showcasing how they’ve cost effectively built and maintained their online Help and self-paced eLearning and training courses with MadCap Flare.

Considering DITA, or looking to make the switch from DITA? A recent ISTC article featuring dunnhumby, a data science company, looks how they were able to save nearly £100,000 per year after switching to Flare.

We hope you enjoy this latest issue of MadCap Insider.

In This Issue…

  • MadCap Flare 2019 Feature Highlight: Micro Content Authoring
  • Your Monthly Tips & Tricks Roundup
  • MadWorld 2019 Dublin Kicks Off in October
  • Free Upcoming Webinar
  • Latest Customer Success Story: Fred IT Group
  • Switching from DITA? New Migration Resource.
  • Register for the June MadCap Flare Workshop in Austin
  • Upcoming Certified Training Schedule
  • Get a Free Quote from MadTranslations
  •  
Zendesk Free With Flare Limited Time Offer
Flare and Zendesk Banner

Only MadCap Flare gives you the ability to go beyond topic-based authoring with built-in micro content authoring. You can now create new machine and AI-ready micro content directly in the Micro Content Editor, or repurpose your existing content, such as a topic or snippet, for use as micro content.

FREE LIVE WEBINAR

MadCap Flare and MadCap Central April 2019 Releases: Micro Content and More

Wednesday, May 8, 10:00 AM PDT / 1:00 PM EDT

Presented by: Jennifer Morse, Director, Product Evangelism | MadCap Software


Market-leading innovation is what drives us at MadCap Software. With major new releases for MadCap Flare and MadCap Central, we’re excited to bring you new cutting-edge features and improvements to streamline content development.

Unable to attend the webinar live? You can watch the April 10 webinar recording on-demand anytime.

Webinar Recording
YOUR MONTHLY TIPS & TRICKS ROUNDUP
What’s New in MadCap Flare 2019: Micro Content Editor, CSS Variables and More, by Jennifer Morse

What’s New in MadCap Flare 2019: Micro Content Editor, CSS Variables and More, by Jennifer Morse

What’s New in MadCap Central April 2019 Release, by Jennifer Morse

What’s New in MadCap Central April 2019 Release, by Jennifer Morse

How to Create “Copy to Clipboard” Buttons in HTML5 Outputs in MadCap Flare with Clipboard.js, by Henry Manes

How to Create “Copy to Clipboard” Buttons in HTML5 Outputs in MadCap Flare with Clipboard.js, by Henry Manes

Integrating the Algolia DocSearch into MadCap Flare-based Customer Documentation, by Arshabhi Rai

Integrating the Algolia DocSearch into MadCap Flare-based Customer Documentation, by Arshabhi Rai

A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Salesforce Knowledge, by Jennifer Morse

A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Salesforce Knowledge, by Jennifer Morse

A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Zendesk, by Jennifer Morse

A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Zendesk, by Jennifer Morse

How to Harness the Power of Micro Content in MadCap Flare, by Neil Perlin

How to Harness the Power of Micro Content in MadCap Flare, by Neil Perlin

What to Consider Before Leveraging Machine Translation for Your Next Project, by Carl Christensen

What to Consider Before Leveraging Machine Translation for Your Next Project, by Carl Christensen

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Register Now for MadWorld 2019 Dublin

MadWorld returns to Europe on October 8-11, 2019 to The Marker Hotel in Dublin, Ireland. Our next registration discount can save you up to $700 when you register by June 30. Don’t miss out on your best learning and professional development opportunity of the year.

Madworld Dublin Pricing
SIGN UP FOR OUR NEXT FREE WEBINAR

Replacing a Learning Management System (LMS) with MadCap Flare: A Case Study with TEAM Software

Wednesday, May 15, 10:00 AM PDT / 1:00 PM EDT

Chris Jones, Product Content Manager | TEAM Software


In this webinar, Chris Jones, Product Content Manager of TEAM Software, describes how MadCap Flare was used to replace their external Learning Management System to provide an exceptional learning experience for users including a 1000% increase in course views in a year.

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anytime in our free
webinar archive.

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LATEST CUSTOMER SUCCESS STORY: FRED IT GROUP
Fred IT Banner
Fred IT Logo

Australia’s Largest Pharmacy IT Solutions Provider Replaces Legacy Learning Management System (LMS) with MadCap Flare

INDUSTRY | Healthcare, Software
SOLUTION | MadCap Flare

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We love the flexibility of being able to experiment with Flare templates to create a unique layout tailored to our needs. It’s really amazing that Flare allows us to do it ourselves instead of going through an agency to get an expensive design.

–SOPHIE LISSONNET, Technical Writer and Information Management Specialist | Fred IT Group


Making the Switch from DITA Banner

dunnhumby wins UK Technical Communication Award, Saves £100,000 After Switching from DITA to MadCap Flare

dunnhumby is a data science company that provides tools and services to the retail industry. A recent migration from DITA to MadCap Flare not only won awards, but saved the company nearly £100,000 per year that instead could be invested in staffing, design work, user research, migration, localization, and video creation.

Comparison Guide: MadCap Flare vs DITA

Our detailed guide breaks down the differences between MadCap Flare and the Darwin Information Technology Architecture (DITA) framework.

Flare One Day Workshop in Austin, Texas

Register for the MadCap Flare One-day Workshop in Austin, Texas

Don’t miss out on this exciting opportunity to learn from the experts, meet local users, and discover what’s new from MadCap Software. Led by Mike Hamilton, VP of Product Evangelism, the one-day workshop takes place on Friday, June 14 at the Archer Hotel Austin.

The one-day workshop features:

  • Six sessions ideal for new and existing users
  • Updates on the latest releases from MadCap Software
  • Hosted lunch + a networking event & happy hour
  •  

The final registration discount saves you $50 when you sign up by May 31.

UPCOMING CERTIFIED TRAINING AND WORKSHOPS SCHEDULE

Free Introductory Web-based Courses

MadCap Flare Introductory Training, Web-based (North America) – FREE WITH TRIAL/PURCHASE
May 15, 2019

MadCap Flare Introductory Training, Web-based (North America) – FREE WITH TRIAL/PURCHASE
June 18, 2019


Intermediate Web-based Courses

MadCap Flare Intermediate Training (North America)
June 5-7, 2019


Advanced Web-based Courses

MadCap Flare Advanced Training (North America)
May 15-17, 2019

MadCap Flare Advanced Training (North America)
June 19-21, 2019


MadWorld Dublin Workshop

MadWorld 2019 Dublin Advanced Workshop, The Marker Hotel
October 11, 2019


MADTRANSLATIONS BANNER

Request a Free Quote from MadTranslations

As a leading provider of technical translation and localization services, companies around the globe rely on MadTranslations for translated and localized content that is functionally, linguistically, and culturally flawless. Our quality management process ensures we deliver technically accurate translations and localization solutions to help companies succeed in international markets.

MadTranslations is certified in:

  • ISO 9001:2015 Quality Management Systems
  • ISO 17100:2015 Translation Services
  •  
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By combining our own MadCap Lingo translation memory database and MadTranslations’ processes, we regularly save up to 30% of what we would have spent in the past by simply re-translating existing sentences used in a new document or context. And we know for sure that the quality is much higher.

SARA PRENTICE-MANELA, Technical Writer | Snap-on


Contact us to request a free quote or learn more about our services.

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