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The Premier Technical Communication and Learning & Development Conference | June12-15, 2022

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Citadel Credit Union Help Site Screenshot

Citadel Credit Union Chooses MadCap Software to Enhance Member Experience, Replacing Adobe® Products

Success story highlights include:

  • Streamlined content delivery for six documentation portals with topic-based authoring, snippets, variables, and stylesheets
  • Improved customer support with easy access to information for employees
  • Enhanced search experiences with predictive elasticsearch and micro content
  • Improved content development and optimized search with MadCap Central usage analytics
  • Reduced time for subject matter expert content workflows with reviews in the cloud
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MadCap Central’s analytics have been really helpful in discovering which topics are the most popular. I can really focus on those topics and make sure I keep them easily searchable and updated. We didn’t have anything like that in the other software.

– MICHELLE MALICK | Instructional Designer and Learning Systems Support Citadel Credit Union

MadCap Flare 2021 r3 + MadCap Central

MadCap Flare and MadCap Central Add New Branching Support and More

Whether you are a lone author or part of a team, branching offers many benefits. With this new feature, continuously develop new content while not affecting your main (production) branch used to generate approved content.

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Branching support in MadCap Central is a huge game-changer for us. Having the ability to create a new branch and push it to MadCap Central is going to revolutionize how we manage our projects tremendously.

– ROSA DAVIS | Technical Writer and Documentation Strategist, Vaison

Additional new features include:

  • Git Publishing Features including Sending and Receiving Reviews for Individual Branches
  • Filter Enhancements for Topic Reviews Make Finding Topics Quick and Easy
  • Site Profiles Make Managing Sites Easier in MadCap Central
  • And much more
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Don’t Delay: Register by March 31 to Save Up to $300 on MadWorld

With two ways to attend MadWorld 2022 Austin, we’re excited to bring together more people this year than ever before.

Attend the conference in-person in Austin, Texas, or join us from the comfort of your home with our online virtual conference package.

Attendees in Austin will take advantage of additional conference perks:

  • Enjoy a world-class hotel with health and safety measures in place
  • Get one-on-one support in the Technical Support lounge
  • Take home a custom conference swag pack
  • Network with your peers with nightly networking events
  • And much more!
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Why Documenting Your Project is Crucial to Staying Organized - Part 1 - March 23, 10:00 AM PT

Why Documenting Your Project is Crucial to Staying Organized - Part 1

March 23, 10:00 AM PT
The best authoring solutions are of little use if you lose control of the project. New authors may not understand how a feature was used or why. And it’s painful to leave your project for a few months, return to it, and not remember what you did. The solution? Document the project.

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customer showcase banner - JOAB

Featured Customer Showcase: JOAB

JOAB, a market leading supplier of cranes, hooklifts, skip-loaders and refuse collection vehicles, leverages MadCap Software to deliver a modern HTML5-based technical documentation website and PDF guides featuring detailed component visuals and more.

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