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MadCap Insider Archive: August, 2018

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MadCap Insider, Issue No. 17, August 2018

Welcome to the August issue of MadCap Insider.

This month marks the new release of MadCap Lingo 10.2. The latest release adds features designed to further enhance the translation workflow, including support for FrameMaker® 2017, Find and Replace enhancements, bug fixes and more.

In just over a month, MadWorld Europe 2018 kicks off in Prague, Czechia – but there’s still time to register! The conference discount has been extended through Friday, August 17, with a savings of up to $200 USD. The conference takes place September 11-14, 2018, and features industry thought leaders such as Germán Basterra, Matthew Ellison, and Michael Fritz from leading organizations Nestlé GLOBE, UA Europe, and TEKOM Europe.

Also available in this issue is our latest tips from the MadBlog, two upcoming webinars, highlights from the latest Customer Showcase submissions, and the announcement for the MadWorld 2019 Call for Presentations in San Diego, California next April.

We hope you enjoy this latest issue of MadCap Insider.

In This Issue…

  • Your Monthly Tips & Tricks Roundup
  • New Release: MadCap Lingo 10.2
  • Free Upcoming Webinars
  • Submit Your Customer Showcase
  • New Side Navigation Template Available
  • Register Now for MadWorld Europe 2018
  • Call for Presentations: Submit Your Ideas for MadWorld 2019
  • The MadCap Scholar Program Welcomes Mercer University – School of Engineering
  • Upcoming Certified Training Schedule
  • Professional Services from MadCap Software
  •  
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YOUR MONTHLY TIPS & TRICKS ROUNDUP
How Foundry Rebuilt and Modernized its Online Help Sites with MadCap Flare’s Project Templates

How Foundry Rebuilt and Modernized its Online Help Sites with MadCap Flare’s Project Templates, by Rachel Kim

MadCap Flare Feature Highlight: Variable Suggestions in Project Analysis Ribbon

MadCap Flare Feature Highlight: Variable Suggestions in Project Analysis Ribbon, by Jennifer Morse

How to Embed Google Maps in a MadCap Flare Topic

How to Embed Google Maps in a MadCap Flare Topic, by Henry Manes

A Guide to Embedding Zendesk into MadCap Flare Topics

A Guide to Embedding Zendesk into MadCap Flare Topics, by Jennifer Morse

Lingo 10.2 Banner

New Release: MadCap Lingo 10.2

The latest release of MadCap Lingo 10.2 offers new features and enhancements to streamline the translation workflow.

New features include:

  • Adobe® FrameMaker® 2017 Support for Streamlined Translation of Legacy Content
  • Custom Installation Option to Install Local Help or Reduce Installation Size
  • New Find and Replace Enhancements for Improved Usability
  • Support for Microsoft® Team Foundation Server 2017/2018
  •  
FREE UPCOMING WEBINARS

The World’s Oldest Living MadCap Flare Project: A Study on Project Architecture

Thursday, August 9, 10:00 AM PDT / 1:00 PM EDT

Presented by: Paul Stoecklein, Documentation Director | MadCap Software


Some of the most common questions we get at MadCap Software have to do with project architecture: “How should I structure and organize my projects? Which features are best to use? What are the pros and cons of the different methods?” After briefly tackling (or at least bumping into) these issues, Paul Stoecklein will show you what we actually do for our own documentation at MadCap Software. Come see the world’s oldest living MadCap Flare project and find out.

This webinar is adapted from a presentation originally presented during MadWorld 2018.

Laying the Foundation for MadCap Flare Implementation

Thursday, August 23, 10:00 AM PDT / 1:00 PM EDT

Presented by: Chad Kreiger, Publications Specialist, Vernier Software & Technology


Rome wasn’t built in a day, and neither was our MadCap Flare project. Chad Kreiger, Publications Specialist, shares the daunting journey of wrangling more than a decade’s worth of archaic Microsoft® Word documents into Flare. Learn how the team at Vernier prepared for Flare implementation and how the foundation was laid for migrating more than 10,000 documents from our vast collection of lab books and user manuals. Chad will discuss pre-Flare implementation steps, key milestones in the implementation, time-saving decisions we made regarding conditions and multi-channel publishing, and how the power of Flare empowers users to manage diverse content.

This webinar is adapted from a presentation originally presented during MadWorld 2018.

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Customer Showcase Banner

View the Latest Customer Showcase Additions

The Customer Showcase highlights the latest online Help websites, knowledge bases, PDF guides and more from customers from around the globe. The latest additions include:

Customer Logos

Feature Your Best Work in the Customer Showcase

Would you like to showcase your latest Flare project? You can submit your work now for consideration.

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New Side Navigation Templates Available

New side navigation templates have been added to the free project templates available for MadCap Flare. Create online Help sites that take advantage of an easy-to use side navigation menu, letting users know exactly where they are.

Plus: Browse Our Collection of Downloadable Modern Top Navigation Templates

Publish professional HTML5-based websites for online Help, support sites, knowledge bases and more, without the need for any additional CSS development or creative resources.

MadWorld Europe 2018

Deadline Extended: Register by August 17 to Save on MadWorld Europe

In just over a month, MadWorld Europe 2018 kicks off in Prague, Czechia – but there’s still time to register! The conference discount has been extended through Friday, August 17, with a savings of up to $200 USD.

The technical communication and content strategy conference features industry thought leaders such as Germán Basterra, Matthew Ellison, and Michael Fritz from leading organizations Nestlé GLOBE, UA Europe, and TEKOM Europe.

MadWorld Europe 2018 Pricing Chart
MadWorld 2019 Call for Presentations Banner

MadWorld 2019 Call For Presentations

MadCap Software is pleased to announce the MadWorld 2019 Call for Presentations. The premiere technical communication and content strategy conference returns next year to San Diego, California.

Deadlines, Dates and Conference Location:

Submission Deadline: Friday, August 31, 2018

Conference Dates: April 14-17, 2019

Conference Location: Hard Rock Hotel, San Diego, California

Why should I submit presentation ideas?
MadWorld provides an excellent opportunity to showcase your professional skills and expertise to the MadCap Software user community. We’ll select 40 main conference sessions and 8 advanced training workshop sessions from more than 20 speakers with a variety of backgrounds, skills, industries and areas of expertise.

Who attends the MadWorld conference?
MadWorld attendees come from organizations from all over the world – from small businesses to Fortune 100 companies and from universities to large government agencies. You’ll be able to exchange ideas and build one-on-one relationships with people who have dealt with similar challenges, and learn best practices and processes to tackle those hard-to-solve situations.

What’s covered if I am selected to present?
Presenters selected will have three nights at the conference hotel (4/14-4/16) and comped registration to both the main conference and the advanced training workshop.

The MadCap Scholar Program Welcomes Mercer
Logo Mercer

Mercer University’s School of Engineering Partners With MadCap Software to Enhance Students’ Experience in Content Management Systems

Our goal was to provide students with practical experience with the type of content management systems they will encounter on the job to give them an edge when they enter the job market. MadCap Flare’s position in the market, robust feature set, and the support to faculty and students were integral to including Flare into our curriculum.

–Dr. Robert Watson, Assistant Professor of Technical Communications | Mercer University’s School of Engineering


UPCOMING CERTIFIED TRAINING SCHEDULE

Web-based Courses

MadCap Flare Basic/Intermediate Training
September 4-7, 2018

MadCap Flare Basic/Intermediate Training (Europe/Middle East/Africa)
September 25-28, 2018

MadCap Flare Advanced Training
September 26-28, 2018

MadCap Flare Advanced Training (Europe/Middle East/Africa)
October 16-18, 2018


PROFESSIONAL SERVICES FROM MADCAP SOFTWARE

Customer Onboarding Services

The onboarding packages provided by MadSkills are designed to get your team up to speed with MadCap Flare so you can hit the ground running. Packages can be customized to ensure a seamless transition to your new tools.

Learn More  »

Consulting Services

Our consulting services can be remote or on-site and include legacy product migration, workflow management and set-up, custom development and more.

Learn More  »

Technical Writing Services

Our technical authors have experience creating and managing complex documentation, including policy and procedure manuals, knowledge bases, software documentation, and more.

Learn More  »

Translation Services

Whether it is Spanish, Russian, Chinese and anything in between, MadTranslations has an established network of proven professional translators for your translation needs. If you are ready to get started, you can request a free quote here.

Learn More  »

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