MadCap Insider: August, 2017

Welcome to the August issue of MadCap Insider. We’re pleased to announce the release of MadCap Lingo 10.1, which adds new features and enhancements to streamline the translation management process.

Early registration is now open for the MadWorld 2018 technical communication and content strategy conference – register by September 30, 2017 to save up to $900 on your conference registration. Be sure to look out for the full schedule and speaker lineup coming later next month.

Also available in this issue are new blog posts, two free upcoming webinars, and a new Doc-To-Help case study from the King County Housing Authority (KCHA), a national leader in quality affordable housing in the state of Washington.

We hope you enjoy this latest issue of MadCap Insider.

MadCap Lingo is designed to assist technical authors and professional translators in the translation management process. Whether you are an author preparing MadCap Flare projects for translation, or a translator managing the translation, MadCap Lingo provides a tightly integrated workflow for translation management – including the packaging of files, the creation and use of translation memories, project reporting and more.

The latest release of MadCap Lingo adds a number of new features, including:

• Send Multiple Targets for Translation in a Single File
• New Tool Bar Allows You to Show or Hide Non-Breaking Hyphens and Spaces
• Import Alternate Tag Segments in Translation Memories
• Plus: Bug Fixes, Performance Enhancements and More
 

The MadWorld 2018 early registration discount is your chance to take advantage of the biggest savings of the year. The conference returns June 3-6, 2018 to the Hotel del Coronado, San Diego’s legendary beachfront resort overlooking the Pacific.

Why Attend MadWorld?

1. Learn From the Experts
All MadWorld sessions and workshops are taught by the best of the best – professional consultants, certified trainers, and industry veterans with decades upon decades of experience. This is a great opportunity for you to learn from their years of shared experience.

2. Network with Your Peers
MadWorld attendees come from organizations from all over the world – from small businesses to Fortune 100 companies and from universities to large government agencies. You’ll be able to exchange ideas and build one-on-one relationships with people who have dealt with similar challenges, and learn best practices and processes to tackle those hard-to-solve situations.

3. Get One-on-One Technical Support
What better way to leverage a learning conference than to get dedicated technical support? The MadWorld Hospitality Lounge offers access to our technical support team for one-on-one support. Open all conference long, you can make an appointment or drop in anytime to speak with a support team member.

4. Bring Home Best Practices
Literally. All attendees get access to each and every presentation, along with the audio recording, so you can continue your learning experience and share with team members long after the glow of your Southern California suntan has worn off.

Case Study: How Hewlett Packard Enterprise Leverages MadCap Lingo to Reduce Translation Costs by 50%

Hewlett Packard Enterprise (HPE), a leading provider of next-generation networking solutions for enterprises of all sizes, relies on MadCap Lingo to manage the translation process for a number of product lines into up to 20 different languages.

In this webinar, Dr. Uwe Schwenk, L10N Coordinator and Senior Technical Translator, will discuss how a centralized localization model and 18 months of testing with MadCap Lingo resulted in an average cost reduction per HPE product release of nearly 50%. Learn about the challenges, the lessons learned, and the factors that helped influence the localization team at HPE to expand its use of MadCap Lingo for all HPE product translations.

CUTTING EDGE HTML5 DESIGN WITH MADCAP FLARE

In this webinar, Scott DeLoach will explain the differences between master pages, stylesheets, and skins. He will also present design tips and tricks for creating HTML5 targets using real-world examples, including projects highlighted in the customer showcase, and explain how the designs can be replicated in the user’s projects. This webinar was adapted from a presentation originally presented during MadWorld 2017.

King County Housing Authority, a National Leader in Innovative Housing Solutions, Delivers Multimedia Online Help with MadCap Doc-To-Help

INDUSTRY | GOVERNMENT, PROPERTY MANAGEMENT
SOLUTION | MADCAP DOC-TO-HELP

I was blown away by how we were able to reinvent KCHA’s documentation using Doc-To-Help. The documentation we created is more lean, organized, and robust than what I’ve seen in corporate America.

–Julie Badger, Administrative Program Manager | King County Housing Authority

ON-SITE COURSES

• MadCap Flare Basic/Intermediate Training, Reading, UK | September 13-15
• MadCamp: A 4-Day Certified Training Course, La Jolla, CA | October 10-13
 

Web-based Courses

• MadCap Flare Basic/Intermediate Training | September 12-15
• MadCap Flare CSS Training | September 19-20
• MadCap Flare Single Sourcing Training | September 21-22
• MadCap Flare Basic/Intermediate Training (Europe/Middle East/Africa) | October 24-27
 

MadTranslations specializes in individual projects or complete end-to-end translation and localization services. Get a free quote on your next translation project.

The attention to detail in the MadTranslations samples was extraordinary because it understood the technical end of assembly and troubleshooting. As a person implementing the solution, that’s huge.

–Don Rasky, Senior Technical Writer | Mitchell International, Inc.

• MadWorld 2017 Speaker Review, by Jayna Locke
  
• Example project – API documentation portal using MadCap Flare, by Ellis Pratt
  
• How to do anything – a quick fashion parade of unusual user guides, by Jakub Wiṡniewski
  
• The Ultimate Guide to User-Friendly Manuals, by Ferry Vermeulen