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 Register for  MadWorld 2021 Austin  by December 31 to Save Up to $1000

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The Premier Technical Communication
and Content Strategy Conference

October 3-6, 2021 | Fairmont Austin

Photo of Chris Jones

Chris Jones

Learning and Development Manager, TEAM Software

Chris Jones is a learning and development professional living and working in Omaha, Nebraska. He started his career as a technical writer and now manages a team of amazing technical writers and instructional designers. Outside of work, Chris is an avid runner and a connoisseur of pop-culture – movies, television, sports, etc.

Chris Jones is a learning and development professional living and working in Omaha, Nebraska. He started his career as a technical writer and now manages a team of amazing technical writers and instructional designers. Outside of work, Chris is an avid runner and a connoisseur of pop-culture – movies, television, sports, etc.


Monday

Track 110:15 - 11:10

Learning Experience Design and MadCap Flare

Learning Experience Design refers to the learner-centric process of facilitating the learning and application of knowledge and skills. Learning experiences, then, can consist of any number of activities, feedback mechanisms, and consumption of content. Historically MadCap Flare has been viewed as a content authoring tool, and its user’s primarily technical communicators. However, Flare and its companion tools have the power to be a part of a robust ecosystem for the practice of Learning Experience Design – encompassing not just technical communicators, but instructional and curriculum designers, trainers, and subject matter experts. Join this session to discover practical methods for how to employ Learning Experience Design in your current environment with the tools you already use. We will cover how to implement design sprints into your teams, how to integrate Flare into a larger Education team, and how Flare’s powerful features can help you create and manage amazing learner experiences.

Tuesday

Track 311:00 - 12:00

Single-Sourcing Training Documentation: A Case Study

What do you do if you discover that stakeholders in your company are copy and pasting information from your help site and creating their own guides? What do you do if you know they are not keeping these documents updated and still sending out to clients? TEAM Software, a small software company in Omaha, NE, had this problem and used MadCap Flare to help us solve both a communication and resource issue. Come to this session to see how a small technical writing team made a large impact by taking on the task of updating a suite of product implementation guides by working a training guide output into our existing help documentation single-sourcing strategy, saving our training team hundreds of hours of work each year.

Wednesday

Advanced Workshop 110:30 - 11:30

Designing a Learning Environment with MadCap Flare

Join this workshop for a deep dive into how to develop a learning environment in MadCap Flare. We will start with a pre-defined Flare template and take it to the next level, showcasing how to use proxies, TOCs, micro-content, and single-sourcing elements to make a user-centric learning hub. Discover how to “bring it all together” by building elements like a course catalog, learning paths, and deploying assets from instructional design tools like Adobe Captivate or Articulate Storyline. Whether you need software simulations in HTML5 format or quick screencast videos, you can use Flare to publish and host a sophisticated portal. From this workshop, you will walk away with a completed project with plug and play CSS, scripts, and topics to take these ideas into your own projects. You will also build an understanding of how individual Flare features can work together to create dynamic learning experiences, and practical ways to use Analytics to help prioritize future work.

Session Topics: Advanced Workshop

Wednesday

Advanced Workshop 111:40 - 12:40

Designing a Learning Environment with MadCap Flare (Continued)

Join this workshop for a deep dive into how to develop a learning environment in MadCap Flare. We will start with a pre-defined Flare template and take it to the next level, showcasing how to use proxies, TOCs, micro-content, and single-sourcing elements to make a user-centric learning hub. Discover how to “bring it all together” by building elements like a course catalog, learning paths, and deploying assets from instructional design tools like Adobe Captivate or Articulate Storyline. Whether you need software simulations in HTML5 format or quick screencast videos, you can use Flare to publish and host a sophisticated portal. From this workshop, you will walk away with a completed project with plug and play CSS, scripts, and topics to take these ideas into your own projects. You will also build an understanding of how individual Flare features can work together to create dynamic learning experiences, and practical ways to use Analytics to help prioritize future work.

Session Topics: Advanced Workshop

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