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The Premier Technical Communication
and Content Strategy Conference

September 20-23, 2020 | Fairmont Austin

Get Help from the Experts in the Technical Support Lounge

Our experienced staff are ready to help you with your next project. Visit the Technical Support Lounge for dedicated one-on-one technical support, available throughout the conference.

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Interact with MadCap Support Staff

Have a question about a particular project? No problem. Can’t seem to find the right way to implement a feature? We can help. Bring your laptops or projects and sit down with a support representative - or just come ready with your questions and we’ll be happy to assist.

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Relax and Recharge

MadWorld attendees come from organizations from all over the world – from small businesses to Fortune 100 companies and from universities to large government agencies. You’ll be able to exchange ideas and build relationships with people who have dealt with similar challenges.

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Drop in Anytime

What better way to leverage a learning conference than to get answers to your specific questions? Open all conference long, the MadWorld Technical Support Lounge offers access to our technical support team for one-on-one support.

Really big thanks to all the people in the Technical Support Lounge. You guys deserve trophies for Herculean patience and listening skills. Thanks for making a newbie feel at ease!

PATRICK DUNNEGAN | MadWorld Attendee


Technical Support Lounge Hours

Sunday

September 20, 2020

2:00 - 4:30 pm

Monday

September 21, 2020

9:30 AM - 5:30 pm

Tuesday

September 22, 2020

8:00 AM - 5:30 pm

Wednesday

September 23, 2020

8:00 AM - 5:30 pm

Photo of people smiling during a One to One session in the MadWorld Technical Support Lounge
Photo of the MadWorld 2018 Europe Technical Support Lounge
MadWorld presentation view from the audience
Got some excellent help at the Technical Support Lounge. Such a wonderful resource at this awesome conference! #problemsolved

Jennifer Cram | MadWorld Attendee

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