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The Premier Technical Communication
and Content Strategy Conference

September 20-23, 2020 | Fairmont Austin

Speaker Details Coming Soon

Interested in presenting at MadWorld 2020 Austin?

We’re looking for subject matter on technical communication, learning & development, instructional design and content strategy. While attendees at the conference range in skill level, we seek advanced sessions that offer actionable takeaways and apply across industry verticals.

The submission deadline is Wednesday, January 15, 2020.

VIEW CALL FOR PRESENTATIONS

What Topics Have Been Presented at Past Conferences?

MadWorld 2019 Dublin | October 8-11, 2019

photo of Birgit Becker

Birgit Becker

Technical Writer | HelpDesign

Sessions

Workshop: Advanced Techniques to Optimize Your PDF Output in MadCap Flare

Workshop: Advanced Techniques to Optimize Your PDF Output in MadCap Flare (Continued)

photo of Thomas Bro-Rasmussen

Thomas Bro-Rasmussen

CEO | Lokomatik

Sessions

Database Publishing with MadCap Flare

An Advanced Look at Page Layouts in MadCap Flare

Workshop: Exploring the Analysis Functionality in MadCap Flare

Workshop: Exploring the Analysis Functionality in MadCap Flare (Continued)

photo of Chris Burden

Chris Burden

Senior Technical Author | 3di Information Solutions

Sessions

The Exciting World of Health and Safety Standards and Meeting Guidelines in MadCap Flare

photo of Jorgeo Catolico

Jorgeo Catolico

Sales Engineer | MadCap Software

Sessions

What’s New from MadCap Software

photo of Caroline Coyne

Caroline Coyne

User Assistance Team Leader | JHC Systems Ltd.

Sessions

How to Add Clickable Buttons to Your Online Output Using MadCap Flare

Workshop: The Organized MadCap Method: Best Practices on Maintaining Consistent Documentation

Workshop: The Organized MadCap Method: Best Practices on Maintaining Consistent Documentation (Continued)

photo of Ken De Wachter

Ken De Wachter

Technical Writer | Collibra

Sessions

Tips and Tricks to Documenting Multilingual Products in MadCap Flare

Workshop: Snippets, Conditions, and Variables in MadCap Flare — A Powerful Trio

photo of Scott DeLoach

Scott DeLoach

CEO | ClickStart

Sessions

Advanced CSS Tips and Tricks with MadCap Flare

Best Practices for Adapting MadCap Flare’s Design Templates

Workshop: Best Practices for Responsive Content in MadCap Flare

Workshop: Best Practices for Responsive Content in MadCap Flare (Continued)

Workshop: Expert Panel

photo of Matthew Ellison

Matthew Ellison

Director | UA Europe

Sessions

Using Micro Content in MadCap Flare to Create An Effective Search Experience

Advanced Techniques for Great Landing Pages

Workshop: Advanced Customization of the Top Navigation Menus using CSS in MadCap Flare

Workshop: Advanced Customization of the Top Navigation Menus using CSS in MadCap Flare (Continued)

Workshop: Expert Panel

photo of Jörg Ertelt

Jörg Ertelt

Founder | HelpDesign

Sessions

Best Practices on Improving Quality Assurance with MadCap Flare

Workshop: Advanced Techniques to Optimize Your PDF Output in MadCap Flare

Workshop: Advanced Techniques to Optimize Your PDF Output in MadCap Flare (Continued)

photo of Daniel Ferguson

Daniel Ferguson

Founder & President | Smart Output

Sessions

Improve Your Condition: Understanding and Managing Conditions in MadCap Flare

Mastering Cross-References in MadCap Flare

Workshop: Meet jQuery: An Introduction to Using jQuery in MadCap Flare

Workshop: Meet jQuery: An Introduction to Using jQuery in MadCap Flare (Continued)

Workshop: Expert Panel

photo of Olga Groh

Olga Groh

Technical Writer | Frequentis

Sessions

Share and Communicate – Improving Team Work with Version Control and MadCap Flare

Expanding MadCap Flare Target Group

photo of Andrea Gutwein

Andrea Gutwein

Project Manager | MadTranslations

Sessions

Behind the Scenes: The Ins and Outs of MadCap Flare Project Translation

Workshop: Expert Panel

photo of Hannah Herzberger

Hannah Herzberger

Project Manager | MadTranslations

Sessions

Behind the Scenes: The Ins and Outs of MadCap Flare Project Translation

Workshop: Expert Panel

photo of Eloise Lewis

Eloise Lewis

Senior Technical Author | JHC Systems Ltd.

Sessions

Workshop: The Organized MadCap Method: Best Practices on Maintaining Consistent Documentation

Workshop: The Organized MadCap Method: Best Practices on Maintaining Consistent Documentation (Continued)

photo of George Lewis

George Lewis

3di Information Solutions | 3di Information Solutions

Sessions

28 Languages and Counting – How to Create Multilingual Documentation in MadCap Flare

photo of Jennifer Morse

Jennifer Morse

Director of Product Evangelism | MadCap Software

Sessions

What’s New from MadCap Software

photo of Ellis Pratt

Ellis Pratt

Director | Cherryleaf

Sessions

How Can I Create Structured Writing in MadCap Flare, If I Don’t Want to Use DITA?

How To Create REST API Documentation with MadCap Flare

photo of Paul Stoecklein

Paul Stoecklein

Documentation Director | MadCap Software

Sessions

Micro Content: A MadCap Flare Case Study


MadWorld 2019 San Diego | April 14-17, 2019

photo of Nita Beck

Nita Beck

Owner, Technical Communications Strategist | Nita Beck Communications

Sessions

MadCap Flare Listapalooza

Analyze This! Making the Most of MadCap Flare’s Analysis Features

photo of Joe Bleasdale

Joe Bleasdale

Associate Product Manager | disguise Systems

Sessions

Creating Mega Menus in MadCap Flare Outputs

Adding Additional Styling Elements to MadCap Flare Skins

photo of Homer Christensen

Homer Christensen

Content Architect | Peace Team Solutions

Sessions

Using MadCap Central for SME Reviews and Contributions

Transitions and Transforms: Animation Basics

Workshop: Snariables: Reusable Components using Snippets and Variables

photo of Carl Christensen

Carl Christensen

Senior Software Engineer | MadCap Software

Sessions

Enhancing Your Translation Workflow: How to Make the Most of MadCap Lingo

photo of Ray Davis

Ray Davis

Manager, Global Service Operations Technical Communications | Medtronic

Sessions

Putting MadCap Flare in the Driver’s Seat with Data-Driven Images

Workshop: Breaking the Build Event Horizon: Part 1

Workshop: Breaking the Build Event Horizon: Part 2

photo of Scott DeLoach

Scott DeLoach

CEO | ClickStart

Sessions

Module 2: Adding Content, Linking Content

Module 6: Q&A

Enhancing HTML5 Responsive Layout and Design

Dynamic User Assistance in MadCap Flare

Workshop: Best Practices for Responsive Content

Workshop: Best Practices for Responsive Content (Continued)

photo of Daniel Ferguson

Daniel Ferguson

Founder & President | Smart Output

Sessions

The Highlight Reel: Using a Syntax Highlighter in Your MadCap Flare Project

How Did You Do That? Ten Hidden Tricks That Every MadCap Flare User Should Know

Workshop: Do More with LESS: Using the LESS CSS Preprocessor in Your MadCap Flare Project

Workshop: Do More with LESS: Using the LESS CSS Preprocessor in Your MadCap Flare Project (Continued)

photo of Patrick Fueldner

Patrick Fueldner

Learning Solutions Architect | Nestlé GLOBE

Sessions

Using MadCap Central for SME Reviews and Contributions

photo of Heather Hadley

Heather Hadley

Technical Writer II | InfoTrax Systems

Sessions

On-Demand Help for On-Demand Software: How to Write for SaaS

Determining the Best Search Engine for Your HTML5 Output

photo of Mike Hamilton

Mike Hamilton

VP Product Evangelism | MadCap Software

Sessions

Module 1: Getting Started

Module 2: Adding Content, Linking Content

Module 4: Single Sourcing Content

Module 6: Q&A

Micro Content, Chatbots, and Machine Learning – What Do They Mean for Technical Authoring?

Workshop: Developing an Action Plan with Micro Content in MadCap Flare

photo of Denise Kadilak

Denise Kadilak

Information Architect/Team Manager | Blackbaud

Sessions

Workshop: Advanced Project Management: Managing Complex MadCap Flare Projects

Workshop: Advanced Project Management: Managing Complex MadCap Flare Projects (Continued)

photo of Peter Kelley

Peter Kelley

Director | Visa

Sessions

How We Converted the Visa Rules Publication to MadCap Flare

Using MadCap Flare’s Find and Replace Feature to its Full Potential

photo of Henri Kester

Henri Kester

Content Technology Manager | Illumina

Sessions

Custom Protocol Selector 2.0: More Personalized Content

photo of Andrea Maliska

Andrea Maliska

Founder | Rebel Learn LLC

Sessions

Using Lightboards to Provide an Effective and Engaging Virtual Learning and Training Experience

Minding the Gap: How to Create a Custom Training Program For Your Audience

photo of Jennifer Morse

Jennifer Morse

Director of Product Evangelism | MadCap Software

Sessions

Module 2: Adding Content, Linking Content

Module 5: Sending Topics for Review, Building Targets

Module 6: Q&A

What’s New from MadCap Software: MadCap AMS, MadCap Flare, and MadCap Central

photo of Paul Pehrson

Paul Pehrson

Certified MadCap Flare Trainer & Consultant | DocGuy Training

Sessions

Integrating Media into a MadCap Flare Project

Global Project Linking: To Link or Not to Link

Workshop: Expanding Your Toolbox: Advanced Features in MadCap Flare

Workshop: Expanding Your Toolbox: Advanced Features in MadCap Flare (Continued)

photo of Neil Perlin

Neil Perlin

President | Hyper/Word Services

Sessions

Caution: Contains Graphic Material

Project Management in MadCap Flare and MadCap Central

Workshop: Right on Target: Advanced or Just Unfamiliar Features in the Target Editor

Workshop: Right on Target: Advanced or Just Unfamiliar Features in the Target Editor (Continued)

photo of Jenny Pittman

Jenny Pittman

Senior Technical Writer | BeyondTrust

Sessions

How to Create a Tech Docs Builder to Automate Builds

Enhancing Your MadCap Flare Skills with Regular Expressions

photo of Jason Ross

Jason Ross

Senior Science Writer | Illumina

Sessions

Mature Migration: Growing Your Documentation Set With MadCap Flare

photo of Chelsea Santos

Chelsea Santos

Content Architect | Illumina

Sessions

Custom Protocol Selector 2.0: More Personalized Content

Mature Migration: Growing Your Documentation Set With MadCap Flare

photo of Mallary Silva-Grondin

Mallary Silva-Grondin

Director of Experience and Technical Communications | TraceLink

Sessions

Using MadCap Flare to Create Enterprise API Documentation

Localization Musts and the Key to a Trusted Vendor Relationship

photo of Robin Stefani

Robin Stefani

Technical Training & Communications Manager | STEALTHbits Technologies, Inc.

Sessions

Customer-Friendly User Guides with MadCap Doc-To-Help

MadCap Doc-To-Help Single Sourcing for Multiple Outputs

photo of Paul Stoecklein

Paul Stoecklein

Documentation Director | MadCap Software

Sessions

Module 3: Designing Content

Module 6: Q&A

Micro Content: It’s Kind of a Big Deal

photo of Tony Vinciguerra

Tony Vinciguerra

Senior Manager of Technical Writing | athenahealth

Sessions

Holy Grail Part 1: Driving Down Support Calls with Truly Helpful Online Help

Holy Grail Part 2: Increasing Feature Usage with Effective Release Documentation

photo of Luciana Voigt

Luciana Voigt

Knowledge Management Coordinator | Senior Sistemas

Sessions

Knowledge Management for Bots using MadCap Flare

System Internationalization with MadCap Flare, MadCap Lingo and MadCap Capture Integration

photo of Nathan Wolf

Nathan Wolf

Lead Technical Writer | Cisco Systems, Inc.

Sessions

Creating a Contemporary Print PDF Design with MadCap Flare

Cleaning Up the Clutter: Refresh Your MadCap Flare Project Design