MadCap Software LogoLeft Quotation MarkRight Quotation Mark
Free Trials Contact Us
Buy Now
Products Services Help & Support Customers Case Studies Resources Blog
MadWorld Conferences

The Premier Technical Communication
and Content Strategy Conference

The Technical Support Lounge: Take Advantage of One-on-One Technical Support

The Technical Support Lounge is your place dedicated to one-on-one technical support. Have a question about a particular project? No problem. Can’t seem to find the right way to implement a feature? We can help. Bring your laptop and sit down with a support representative, put your project on a thumb drive, or just come ready with your questions and we’ll be happy to assist.

In addition to access to senior level technical support team members, the Technical Support Lounge features:

  • Welcome desk and hosts to make appointments throughout the conference
  • Comfortable couches, lounge chairs, and tables with HD monitors for one-on-one consultations
  • Recharging stations for your laptops and mobile devices
  • Information desks regarding local Flare users groups
Networking in the Technical Support Lounge
Support staff member assisting attendee
Really big thanks to all the people in the Technical Support Lounge. You guys deserve trophies for Herculean patience and listening skills. Thanks for making a newbie feel at ease!


Got some excellent help at the Technical Support Lounge. Such a wonderful resource at this awesome conference! #problemsolved


The Technical Support Lounge Schedule


2:00 - 4:30 PM


9:30 AM - 5:30 PM


8:00 AM - 5:30 PM



View of the Technical Support lounge
MadWorld attendees and staff