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The Premier Technical Communication
and Content Strategy Conference

April 14-17, 2019 | Hard Rock Hotel

Photo of Mike Hamilton

Mike Hamilton

VP Product Evangelism, MadCap Software

Mike Hamilton is the VP of Product Evangelism and one of the founding members of the MadCap Software team. With over twenty years of experience in training, technical communication, multimedia development, and software development, he has worked with organizations such as Cymer, National Steel & Shipbuilding, and the US Navy. He is a frequent speaker at industry events such as STC Summit, LavaCon and more, and is commonly quoted in technology articles in various trade publications.

Mike Hamilton is the VP of Product Evangelism and one of the founding members of the MadCap Software team. With over twenty years of experience in training, technical communication, multimedia development, and software development, he has worked with organizations such as Cymer, National Steel & Shipbuilding, and the US Navy. He is a frequent speaker at industry events such as STC Summit, LavaCon and more, and is commonly quoted in technology articles in various trade publications.


Sunday

9:00 - 9:30

Module 1: Getting Started

In this first module, Mike Hamilton will provide an overview of MadCap Flare, including a tour of the interface. We’ll take a look at projects in Flare, and cover what you need to know to get started on your first project.

Sunday

9:30 - 11:00

Module 2: Adding Content, Linking Content

Our second module will cover adding content to MadCap Flare. We’ll break out into groups and cover different types of content you can import, such as Word, FrameMaker® and HTML files. Topics, Table of Contents (TOCs) and link types will also be covered as we dive into key concepts such as topic-based authoring.

Sunday

1:00 - 2:00

Module 4: Single Sourcing Content

MadCap Flare makes it easy to single-source your content. We’ll take a look at the many single sourcing features in Flare, including condition tags, variables and snippets.

Sunday

3:00 - 4:00

Module 6: Q&A

The final module of the workshop is a question and answer forum for all pre-conference workshop attendees.

Monday

Track 110:15 - 11:10

Micro Content, Chatbots, and Machine Learning – What Do They Mean for Technical Authoring?

In our high technology world, the need for quality content is always growing. However, how that content is delivered or received is constantly evolving. In this session, Mike Hamilton will introduce the concepts around “micro content” and how it will impact traditional technical authoring. The session will cover how your content can support your existing publishing requirements (PDF, HTML5, eBook, etc.) and be made compatible with micro content at the same time. Learn how to prepare your content for use as source material for automated chat feeds, bots, and other automated delivery techniques.

Session Topics: Micro Content

Wednesday

Advanced Training 24:00 - 5:30

Developing an Action Plan with Micro Content in MadCap Flare

Micro content gives you the opportunity to create new, engaging opportunities for users to engage with your MadCap Flare content. But how do you develop a strategy that effectively leverages micro content for your organization? What are the common pitfalls to avoid when developing micro content, and how do you maximize content reuse? In this workshop, Mike Hamilton will walk through how to plan, create, and execute an actionable strategy when delivering micro content to users.

Session Topics: Advanced Training