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The Premier Technical Communication
and Content Strategy Conference

October 8-11, 2019 | The Marker Hotel

Photo of Matthew Ellison

Matthew Ellison

Director, UA Europe

Matthew runs UA Europe, an independent UK-based company that specializes in user assistance design and development. He has over 30 years of experience as a user assistance professional, including a period in the US as Director of the WritersUA Conference. Matthew is a MadCap Flare Certified Instructor and regularly presents training on Flare for students in Europe and other parts of the world. He is a past winner of the Horace Hockley award that is presented annually by the Institute of Scientific and Technical Communicators (ISTC).

Matthew runs UA Europe, an independent UK-based company that specializes in user assistance design and development. He has over 30 years of experience as a user assistance professional, including a period in the US as Director of the WritersUA Conference. Matthew is a MadCap Flare Certified Instructor and regularly presents training on Flare for students in Europe and other parts of the world. He is a past winner of the Horace Hockley award that is presented annually by the Institute of Scientific and Technical Communicators (ISTC).


Wednesday

Track 11:45 - 2:40

Using Micro Content in MadCap Flare to Create An Effective Search Experience

In this presentation, Matthew Ellison explains in clear practical steps how to use MadCap Flare's New Micro Content feature to create a better search experience for users. Learn how to promote key pieces of information in the search rankings so that common questions are answered quickly and easily. In addition, you’ll also find out in detail how to use the Micro Content Editor to work with Phrases, Links, and Responses.

Session Topics: MadCap Flare | Micro Content

Thursday

Track 21:30 - 2:30

Advanced Techniques for Great Landing Pages

Landing pages are an important navigation tool that help guide users towards the information they need within HTML5-based output. As well as being as essential part of the table of contents, they can also be linked to Micro Content and targeted by context-sensitive links from a software application. In this session, you'll learn a range of advanced techniques for enhancing your landing pages and making them work brilliantly on a range of devices. Matthew will cover Responsive Layout, Flexbox Layout, mouseover animations, menu proxies, and demonstrate how to use jQuery to pull in descriptions from other topics.

Session Topics: MadCap Flare | Landing Pages | Navigation

Friday

Advanced Training 110:30 - 11:30

Advanced Customization of the Top Navigation Menus using CSS in MadCap Flare

Using MadCap Flare's Top Navigation output, Flare users can now produce user assistance in the form of a sleek, modern website. The skin editors provided by Flare enable users to customize a range of visual aspects including colours, fonts, and icons. However, there are many useful and exciting effects that can be achieved by hand-coding the appropriate special styles into your topic stylesheet. This presentation shows you how to achieve a range of special effects including different coloured borders beneath each of the Top Nav menus, a side bar indicating the current topic in the side menu, and the flexibility to omit specific topics from the Top Nav or Side Nav menus even though they are included within the TOC. You will learn how to use Chrome Developer Tools to identify the required styles, as well as how to use some key CSS techniques to implement the effects.

Session Topics: Advanced Training

Friday

Advanced Training 111:40 - 12:40

Advanced Customization of the Top Navigation Menus using CSS in MadCap Flare (Continued)

Using MadCap Flare's Top Navigation output, Flare users can now produce user assistance in the form of a sleek, modern website. The skin editors provided by Flare enable users to customize a range of visual aspects including colours, fonts, and icons. However, there are many useful and exciting effects that can be achieved by hand-coding the appropriate special styles into your topic stylesheet. This presentation shows you how to achieve a range of special effects including different coloured borders beneath each of the Top Nav menus, a side bar indicating the current topic in the side menu, and the flexibility to omit specific topics from the Top Nav or Side Nav menus even though they are included within the TOC. You will learn how to use Chrome Developer Tools to identify the required styles, as well as how to use some key CSS techniques to implement the effects.

Session Topics: Advanced Training

Friday

Advanced Training 14:00 - 5:30

Expert Panel

This expert panel session is your chance to learn from five distinct experts in the technical communication and content strategy field. The select group of experts are ready to discuss a wide range of topics, such as industry insights, best practices in MadCap Flare, advanced CSS tips, and much more. Expect a lively discussion between experts while they address questions from the audience.

Session Topics: Advanced Training

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