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The Premier Technical Communication
and Content Strategy Conference

October 8-11, 2019 | The Marker Hotel

Photo of Ken De Wachter

Ken De Wachter

Technical Writer, Collibra

Ken De Wachter is a technical writer at Collibra. Together with his colleagues he tackles the everyday challenges of documenting complex software applications in an agile development environment. He is also the owner of Flynxo, a small-scale consulting firm that provides training in technical writing, terminology and translation technology.

Ken De Wachter is a technical writer at Collibra. Together with his colleagues he tackles the everyday challenges of documenting complex software applications in an agile development environment. He is also the owner of Flynxo, a small-scale consulting firm that provides training in technical writing, terminology and translation technology.


Thursday

Track 12:50 - 3:50

Tips and Tricks to Documenting Multilingual Products in MadCap Flare

To make your product available across the globe, content is translated into several languages and language variants. However, translating all documentation might be deemed too expensive. For many companies, this means documentation is only offered in one language, oftentimes in English. But even if your users understand how to follow your instructions in English, they may struggle to find the right buttons and fields or understand how to effectively navigate the translated product UI. Fortunately, MadCap Flare has some tricks to handle this challenge. In this session, you’ll learn the tips and techniques needed to provide basic support for non-English users, such as translating labels or key concepts.

Session Topics: MadCap Flare | Translation

Friday

Advanced Training 24:00 - 5:30

Snippets, Conditions, and Variables in MadCap Flare — A Powerful Trio

At Collibra, user documentation is written for a very comprehensive software product. The product is extremely versatile and adaptable to our clients’ needs, and our documentation needs to be flexible as well. Oftentimes, writers have to differentiate between several user types (regular users, administrators, etc.), as well as different licensing models for various features with overlapping functionality. As such, snippets, variables and conditions form a crucial part of Collibra’s MadCap Flare projects. At the crossroads of these features, beautiful things happen. Learn how snippets make full use of conditions to automatically show or hide content, and how the content itself changes thanks to the use of variables. In this workshop, Ken De Wachter will show you how the team at Collibra used MadCap Flare to make their documentation more efficient and flexible.

Session Topics: Advanced Training

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