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Sales Account Manager

Austin, TX

At MadCap Software, we are developing innovative software solutions that improve the way companies, government agencies and academic institutions create, manage, and deliver content to their end-users. Ranked as one of the Top Workplaces of 2017 by the San Diego Union Tribune, MadCap Software is growing and looking for passionate individuals to join our team in Austin.

Our ideal candidate will possess excellent organizational and interpersonal skills, a strong work ethic, high energy, the ability to work without a great deal of structure and supervision, and the desire to succeed. These candidates should possess outstanding skills and experience in account management and prospecting for new business opportunities.


As an Inside Sales Account Manager, you will be responsible for new business as it relates to: lead conversion, prospecting, outbound calls/emails, responding to inbound inquiries, prospect qualification, proposal/quote generation, closing sales, and setting up meetings/product demonstrations with customers. While our marketing and lead development teams have a well-established process of generating sales prospects for our products and services, the Account Manager will be responsible for identifying and developing additional prospects to grow their assigned territory.

You will be responsible for an individual sales quota for your assigned territory with commissions paid monthly.

Candidates must possess the following competencies:

  • Sales experience in a technology business-to-business environment; software sales experience preferred
  • Outstanding sales process management, prospecting and organizational skills
  • Proven track record of successful sales performance in a high volume sales environment
  • Energetic, flexible and desire to work in a fast-paced organization
  • Ability to effectively manage large numbers of sales prospects
  • Experience with a CRM and lead management system, preferably Salesforce
  • Outstanding professional demeanor
  • Excellent written and verbal communications skills


  • 2-5+ years of technology inside or outside sales experience. Experience in B2B software sales is a plus.


  • BS/BA degree preferred

Although we are looking for people who are interested in standing out individually, we pride ourselves on working together to make it happen. MadCap Software is an Equal Employment Opportunity (EEO) employer and offers challenging opportunities that go beyond the boundaries of a job description.


MadCap Software is thrilled to announce our new office expansion in The Domain (northside), opening in Q4 of 2018. We are currently seeking positions to expand our team in Austin. Our headquarters is located in La Jolla, California, just north of downtown San Diego.

Full-time employees receive a robust benefits package to ensure their health and wellness needs are met. Some of the benefits offered to MadCap Software employees include: Employer-paid medical, dental, vision and life; 401k plan; Stock options; Gym discounts; EAP; LTD; Sick days; 3 Weeks of PTO/year, plus paid holidays.

No agencies please. Local candidates only. Unrestricted US work authorization required.