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Junior Sales Account Manager

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With companies such as Microsoft, Google and HP on the customer list, MadCap Software is tackling the documentation industry by developing state-of-the-art, content workflow solutions for publishing in print, online, and on the Web.

We are seeking a junior level sales professional possessing excellent organizational and interpersonal skills, a strong work ethic, high energy, the ability to work without a great deal of structure and supervision, and the desire to succeed. The ideal candidate should possess outstanding organizational skills and experience in account management and upselling.


As Jr. Sales Account Manager, you will be responsible for closing existing business in the form of maintenance renewals through telephone and email communication. To help ensure a high maintenance renewal rate, you will also be involved in maintaining and improving relationships with existing clients, through extensive follow up activities.

You will be responsible for an individual sales quota for your assigned territory with commissions paid monthly against a percent of quota achievement plan.

Candidates must possess the following competencies:

  • Sales experience in a technology business-to-business environment; software sales experience preferred
  • Outstanding sales process management, prospecting, organizational, and closing skills
  • Proven track record of successful sales performance
  • Energetic, flexible and desire to work in a fast-paced organization
  • Ability to effectively manage large numbers of sales prospects
  • Experience with a CRM and lead management system (MadCap uses Salesforce)
  • Outstanding professional demeanor
  • Excellent written and verbal communications skills

Experience: 2-3+ years of technology inside sales experience. Experience in B2B software sales is a plus.

Education: BS/BA degree (or relevant experience) preferred

Although we are seeking people who excel individually, we pride ourselves on working together to make it happen. MadCap Software is an Equal Employment Opportunity (EEO) employer.

Please send resume to No agencies please. Local candidates only. Unrestricted US work authorization required.