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Jr. Sales Account Manager
(Maintenance Renewal Representative)

Austin, TX

At MadCap Software, we are developing innovative software solutions that improve the way companies, government agencies and academic institutions create, manage, and deliver content to their end-users. Ranked as one of the Top Workplaces of 2017 by the San Diego Union Tribune, MadCap Software is growing and looking for passionate individuals to join our team in Austin.

We are currently seeking a junior level sales professional to add to our Austin team. This ideal candidate possesses excellent organizational and interpersonal skills, a strong work ethic, high energy, the ability to work without a great deal of structure and supervision, and the desire to succeed. This candidate should also possess outstanding organizational skills and experience in account management and upselling.


As Maintenance Renewal Rep, you will be responsible for closing existing business in the form of maintenance renewals through telephone and email communication. To help ensure a high maintenance renewal rate, you will also be involved in maintaining and improving relationships with existing clients, through extensive follow up activities.

You will be responsible for an individual sales quota for your assigned territory with commissions paid monthly.

Candidates must possess the following competencies:

  • Sales experience in a technology business-to-business environment; software sales experience preferred
  • Outstanding sales process management, prospecting, organizational, and closing skills
  • Proven track record of successful sales performance
  • Energetic, flexible and desire to work in a fast-paced organization
  • Ability to effectively manage large numbers of sales prospects
  • Experience with a CRM and lead management system, preferably Salesforce
  • Outstanding professional demeanor
  • Excellent written and verbal communications skills


  • 2-3+ years of technology inside sales experience. Experience in B2B software sales is a plus.


  • BS/BA degree (or relevant experience) preferred

Although we are looking for people who are interested in standing out individually, we pride ourselves on working together to make it happen. MadCap Software is an Equal Employment Opportunity (EEO) employer and offers challenging opportunities that go beyond the boundaries of a job description.


MadCap Software is thrilled to announce our new office expansion in The Domain (northside), opening in Q4 of 2018. We are currently seeking positions to expand our team in Austin. Our headquarters is located in La Jolla, California, just north of downtown San Diego.

Full-time employees receive a robust benefits package to ensure their health and wellness needs are met. Some of the benefits offered to MadCap Software employees include: Employer-paid medical, dental, vision and life; 401k plan; Stock options; Gym discounts; EAP; LTD; Sick days; 3 Weeks of PTO/year, plus paid holidays.

No agencies please. Local candidates only. Unrestricted US work authorization required.