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Information Security Manager

San Diego, CA


With leading companies such as Illumina, Nestlé, VISA, Hewlett Packard, and Sony using our products, MadCap Software is changing the way organizations around the globe are creating and delivering content to their customers and employees.

Our software applications are used to create user support sites, online Help, corporate intranets, knowledge bases, policy & procedure manuals, video tutorials, training guides and more. Our customer-centric approach means we listen to our customers, understand their needs, and develop innovative solutions that make creating, managing and delivering content easier, faster and more cost-effective.

Ranked as one of the Top Workplaces by the San Diego Union Tribune, we are currently seeking an Information Security Manager to help us better secure our Company and our products.

This role will report to the Director of Information Technology and participate in initiatives to reduce security risk and achieve compliance with frameworks including SOC 2 and FedRAMP.

What you'll do:

  • Assist and manage SIEM and Security Operations Center environment
  • Assist in maintaining SOC II compliance across the organization
  • Support audits and customer security assessments with internal and external stakeholders
  • Work with Product Development, IT, Development on engineering projects related to GRC requirements
  • Collaborate with stakeholders to operate security controls that comprise the MadCap GRC program
  • Use technology to automate compliance activities like gathering evidence and verifying controls
  • Operationalize the health of the program by tracking metrics based on quantitative and qualitative data
  • Drive progress towards outcomes for GRC-related continuous improvement projects
  • Contribute to documentation for security standards, policies, and processes

We seek candidates who stand out individually, but we pride ourselves on working together as a team to achieve our strategic goals and fuel growth. MadCap Software is an Equal Employment Opportunity (EEO) employer and offers challenging opportunities that go beyond the boundaries of a job description.

MadCap Software offers a competitive compensation and benefits package, including stock options, paid health insurance (medical, dental & vision), FSAs (Flexible Spending Accounts), a 401K retirement plan, and PTO (Paid Time Off) including vacation, sick and holidays.

No agencies please. Local candidates only. Unrestricted US work authorization required.

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