WebHelp and Google Analytics
Jose Sermeno

Posted by Jose Sermeno

September 1, 20112 Comments

Several people have asked us how to connect our WebHelp output to Google Analytics.  We are sure that there are going to be variations to these steps and different account settings for Google Analytics, but this is how we got it to work. Create a Google Analytics account (if your Help system lives in www.MyCompany.com/data/help, set up Google Analytics to point to …

WebHelp and Google Analytics
Your Documentation Should Not Be A One-way Conversation
David Ferriot

Posted by David Ferriot

July 6, 2011

MadCap Software is excited to announce a new release of MadCap Feedback Server. MadCap Feedback Server 4 is a powerful reporting tool that allows content publishers to monitor, analyze and improve their content based on user feedback and detailed statistical reporting. Feedback’s Web 2.0 enabled features–such as blog-style comments and topic rating—capture …

Your Documentation Should Not Be A One-way Conversation