Moving documentation to XML – Just what does that mean?

Posted by Mike Hamilton

July 25, 20082 Comments

This will be a long explanation, but there are quite a few elements that determine the success or failure of a new XML implementation so I want to be thorough. Some of this you may already know, but just in case I wanted to cover everything. A proper and valid XML work flow requires three things. First you need the "rules" file to control everything. The rules file is the …

Moving documentation to XML – Just what does that mean?
Comparing Documentation Server Software – MadCap Feedback Server and RoboHelp Server

Posted by Mike Hamilton

June 30, 20085 Comments

I am often asked about our MadCap Feedback Server and what if any benefits it has over the older RoboHelp Server. Since I have been involved in development of the core architecture and capabilities of both I think I have a unique viewpoint on the subject (however, in full disclosure, remember that while I was part of the team that developed the RoboHelp Server architecture at …

Comparing Documentation Server Software – MadCap Feedback Server and RoboHelp Server
Flare WebHelp Running On Windows Mobile 6

Posted by Mike Hamilton

May 14, 20085 Comments

Every now and then I stumble onto something that really excites me. Today was one of those days. Folks who know me know that I am a mobile device nut. Well, today I received an invitation to participate in a beta program for a new Windows Mobile 6 compatible browser called SkyFire http://www.skyfire.com/ .   It is a neat new concept for mobile browsers as it renders the …

Flare WebHelp Running On Windows Mobile 6
WritersUA Trade Show Follow Up

Posted by Mike Hamilton

April 25, 2008

I have finally had the time to process a few pictures from the WritersUA trade show that was in Portland, Oregon this year so now I can write about it. The show turned out to be a huge success for us! It was pretty much a non-stop whirlwind of a show as we kicked things off Sunday night and I don't think any of us slept much until the exhibit portion of the show ended late on …

WritersUA Trade Show Follow Up
MadCamp

Posted by Mike Hamilton

February 24, 2008

While we have been offering formal training classes since the release of Flare version 1.0 we have recently introduced the VIP version of our certified Flare training and this VIP version is called MadCamp. Traditionally our classes are held at a customers location if they have enough students and the facility, or they are held in rented facilities, or sometimes we offer the …

MadCamp